Sudbury, 1776, MA,
United States
FeedBlitz Technographics
FeedBlitz Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by FeedBlitz and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 FeedBlitz employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that FeedBlitz has purchased the following applications: Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2021, Whova for Event Management in 2018, Hotjar for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems FeedBlitz is running and its propensity to invest more and deepen its relationship with Freshworks , Whova , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing FeedBlitz revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for FeedBlitz intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
FeedBlitz Tech Stack and Enterprise Applications
FeedBlitz AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshdesk Messaging (Formerly Freshchat) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, FeedBlitz implemented Freshdesk Messaging (Formerly Freshchat) on its website to enable chat-based customer engagement. The deployment aligns with the Chatbots and Conversational AI category and centers on web-embedded conversational workflows for subscriber interactions and real-time support.
Configuration emphasized in-browser chat widgets and conversational automation, leveraging Freshdesk Messaging (Formerly Freshchat) capabilities such as live messaging, rule-based bot triggers, message templates, and session context capture. For a 10-person professional services firm this reflects a lightweight, operationally simple configuration focused on routing, canned responses, and automated handoffs rather than extensive enterprise orchestration.
Operational scope covers website customer engagement across FeedBlitz's US operations, with the chat widget embedded into site pages to handle subscription questions and basic support inquiries. Rollout and governance were conducted internally by the company’s core operations and marketing staff, with procedures oriented to message triage, escalation to asynchronous channels, and maintaining conversational context for subscriber interactions.
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FeedBlitz Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Whova | Legacy | Whova | Event Management | Collaboration | n/a | 2018 | 2018 |
In 2018, FeedBlitz implemented Whova for Event Management. FeedBlitz is a United States based professional services firm with approximately 10 employees and it deployed Whova to centralize event planning and attendee management for its events. The implementation positioned Whova as the primary Event Management platform for scheduling, registration, and on‑site and virtual attendee engagement workflows.
The configuration emphasized core Event Management capabilities such as registration and ticketing, agenda and session scheduling, attendee engagement and networking features, speaker coordination, and a mobile event app for participants. Governance focused on lightweight administration and role based permissions for event organizers, with defined communication workflows for pre event and post event outreach. Operational coverage included event operations tied to marketing and customer success functions within FeedBlitz in the United States, consolidating event administration onto Whova.
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FeedBlitz CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021 FeedBlitz implemented Hotjar on its public website to capture behavioral analytics under the Customer Experience category. FeedBlitz is a United States professional services company with 10 employees and positioned the Hotjar deployment to support marketing and customer success workflows.
The implementation deployed the Hotjar tracking script into site templates to enable client side instrumentation, recording page views, session recordings, and heatmaps consistent with Customer Experience analytics workflows. Configuration focused on page level heatmaps, session replay capture, and on site feedback widgets to surface user behavior and qualitative feedback for content and form interactions.
Operational coverage was website wide with data accessed by a small internal team in marketing and support to inform UX and content decisions. Governance centered on configuring Hotjar features and targeted widget deployment, with rollout managed as a site template update and iterative tuning of capture settings.
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Customer Support | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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FeedBlitz ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2021 | 2021 |
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FeedBlitz IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at FeedBlitz
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by FeedBlitz Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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