Basking Ridge, 7920, NJ,
United States
Fellowship Village Technographics
Fellowship Village Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Fellowship Village and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Fellowship Village employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fellowship Village has purchased the following applications: ResMed MatrixCare EHR for Electronic Health Record in 2016, Hotjar for Customer Experience in 2020, GoDaddy for Application Hosting and Computing Services in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fellowship Village is running and its propensity to invest more and deepen its relationship with ResMed , Contentsquare , Quantcast or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fellowship Village revenues, which have grown to $36.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fellowship Village intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Fellowship Village Tech Stack and Enterprise Applications
Fellowship Village ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ResMed | Legacy | ResMed MatrixCare EHR | Electronic Health Record | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016 Fellowship Village implemented ResMed MatrixCare EHR to support resident clinical and financial recordkeeping. The implementation targeted Electronic Health Record capabilities at Fellowship Senior Living of Basking Ridge, NJ and was positioned to handle patient charting and billing workflows.
ResMed MatrixCare EHR was configured to support patient chart management and financial posting activities. Functional usage documented includes depositing checks, posting payments to MatrixCare, maintaining patient charts, and tracking patient account balances, reflecting billing and accounts receivable functions carried out inside the application.
Operational integration relied on a mix of digital entry into MatrixCare and manual adjunct processes. Day to day workflows included check deposits, faxing and copying records, filing paper charts, and creating and updating Excel spreadsheets used for account reconciliations, indicating MatrixCare served as the central system of record interfacing with manual finance and records practices.
Governance and operational ownership centered in the finance department, with temporary office clerks from Robert Half between May 2021 and January 2022 executing posting and reconciliation tasks inside MatrixCare. The described staffing and task distribution emphasize disciplined data entry, chart management, and cross-department assistance to sustain resident accounting and clinical record workflows.
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Fellowship Village CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, Fellowship Village deployed Hotjar on its public website to support Customer Experience. Fellowship Village implemented Hotjar as a client side behavioral analytics layer to capture qualitative insights for digital experience and admissions funnels.
The Hotjar implementation included standard Hotjar capabilities such as session recordings, heatmaps, conversion funnel analysis, and on page feedback surveys. The deployment used a site wide JavaScript tracking snippet embedded in the front end to instrument pageviews, form interactions, and click behavior, enabling qualitative UX analysis and hypothesis generation.
Operational scope focused on the corporate website and digital touch points supporting marketing, digital experience, and admissions teams. Governance during rollout incorporated configuration of capture settings and survey targeting to align data capture with privacy and consent considerations, and the Hotjar configuration was managed as part of the website analytics and UX workflow.
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Fellowship Village IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2018 | 2018 |
In 2018, Fellowship Village implemented GoDaddy to host its public website and manage its external online presence. Fellowship Village uses GoDaddy, an Application Hosting and Computing Services solution, to provide domain registration, DNS management and web hosting that support the organization’s marketing and resident communications functions. The implementation centers on GoDaddy as the primary hosting and domain provider for the fellowshipseniorliving.org site, aligning the Company GoDaddy Application Hosting and Computing Services Business Function relationship around web operations and external communications.
Operationally the deployment follows a standard managed hosting model with control panel based administration for site files, DNS records and email provisioning, reflecting capabilities typical of the Application Hosting and Computing Services category. Responsibility for day to day administration resides with the internal web and communications team, who manage domain settings, SSL provisioning workflows and content updates through the hosting control interfaces. Governance emphasizes centralized domain ownership and web change control to maintain continuity of the public site and associated contact channels.
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Fellowship Village CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Fellowship Village
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Apps Being Evaluated by Fellowship Village Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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