Ferguson Enterprises
751 Lakefront Commons,
Newport News, 23606, VA,
United States
Newport News, 23606, VA,
United States
1 757-874-7795
Distribution
Ferguson Enterprises Technographics
Ferguson Enterprises Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ferguson Enterprises and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 35000 Ferguson Enterprises employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ferguson Enterprises has purchased the following applications: Microsoft Dynamics AX for ERP Financial in 2015, Snowfly Performance for Employee Engagement in 2024, DDI Inform ERP for Distribution ERP in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ferguson Enterprises is running and its propensity to invest more and deepen its relationship with Microsoft , Oracle , Snowfly or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ferguson Enterprises revenues, which have grown to $29.74 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ferguson Enterprises intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ferguson Enterprises Tech Stack and Enterprise Applications
Ferguson Enterprises ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics AX | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Ferguson Enterprises implemented Microsoft Dynamics AX as its ERP Financial platform. Microsoft Dynamics AX was provisioned to centralize core financials and transactional accounting while anchoring procurement and inventory financial reconciliation.
The implementation emphasized ERP Financial modules such as general ledger, accounts payable, accounts receivable, procurement and inventory financial controls, plus purchase order lifecycle automation and forecast-driven replenishment workflows. Configuration activity focused on vendor price and delivery tracking, maintenance of purchase order records for price and timeliness, and reportable monitoring to support procurement and purchasing teams.
Operational connectivity included Microsoft Dynamics AX alongside inventory systems referenced in the operating environment, including Manhattan Scale, Inform DDI, and Visual, and it supported sales order and customer service workflows for quoting and availability checks. The deployment covered purchasing, inventory management, customer service coordination and finance functions within Ferguson Facilities Supply operations, enabling cross-departmental visibility into orders and stock movements.
Governance and process restructuring introduced centralized reporting, improved monitoring processes and expanded transparency in the purchasing department so multiple departments could track products and expedite deliveries. Microsoft Dynamics AX served as the ERP Financial control surface for these governance workflows and operational dashboards, supporting stated operational outcomes such as maintaining less than 5 percent backorder rate while keeping excess inventory to a minimum.
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ERP Financial | ERP |
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2021 | 2022 |
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Ferguson Enterprises HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Snowfly | Legacy | Snowfly Performance | Employee Engagement | HCM | n/a | 2024 | 2024 |
In 2024, Ferguson Enterprises deployed Snowfly Performance as an Employee Engagement application within its US contact-center and sales support operations. The implementation is positioned to surface real-time dashboards and to run incentive and recognition programs that support sales recovery and cancel-save campaign workflows.
Snowfly Performance is used for scorecards, dashboards, and recognition capabilities, with manager-facing reporting and scorecard configuration to track campaign performance and individual rep incentives. Module usage for scorecards, dashboards, and recognition is inferred from Ferguson job postings that list Snowfly as an active platform for reporting and manager dashboards in US operations, and this aligns with standard Employee Engagement functional terminology such as recognition workflows, incentive tracking, and real-time reporting.
The platform is embedded into the contact-center and sales support toolset to deliver telemetry and recognition workflows to managers and operations teams across US sites, affecting sales support, contact-center management, and frontline manager oversight. Governance is centered on program administration for incentive and recognition campaigns and manager dashboard consumption, with operational control exercised by sales support and contact-center leadership.
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Employee Recognition and Rewards Management | HCM |
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2010 | 2010 |
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Ferguson Enterprises ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DDI System | Legacy | DDI Inform ERP | Distribution ERP | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015 Ferguson Enterprises implemented DDI Inform ERP to support Distribution ERP functions across its procurement, inventory and order execution workflows. The deployment targeted operational purchasing centers including the Ferguson Facilities Supply site in Kalamazoo Michigan, aligning the DDI Inform ERP application with frontline procurement and inventory control responsibilities.
The DDI Inform ERP implementation concentrated on core Distribution ERP modules, including purchasing and purchase order management, vendor record management, inventory management and demand driven replenishment workflows. Configuration emphasized PO tracking, supplier lead time monitoring, order expediting controls and inventory visibility to support coordination between purchasing, customer service and sales functions.
Operational coverage extended to purchasing, inventory control, customer service and sales teams at the Kalamazoo facility, with system configuration enabling shared product and order status visibility across those departments. Governance and process changes documented in the deployment included revised monitoring reports and transparency mechanisms so multiple departments could track products and expedite deliveries when required.
Reported operational outcomes tied to the rollout included improved monitoring processes and greater purchasing transparency, with a maintained backorder rate below 5 percent as an explicit operational metric. The narrative for Ferguson Enterprises, DDI Inform ERP, Distribution ERP reflects a procurement and inventory centric implementation focused on purchase order accuracy, supplier coordination and cross functional visibility.
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Distribution ERP | ERP Services and Operations |
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2015 | 2016 |
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Facility Management | ERP Services and Operations |
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2019 | 2019 |
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Ferguson Enterprises Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Data Warehouse | Analytics and BI |
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2020 | 2020 |
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Ferguson Enterprises Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2022 | 2022 |
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Ferguson Enterprises Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Ferguson Enterprises eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2023 | 2023 |
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eCommerce | eCommerce |
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2015 | 2015 |
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eCommerce | eCommerce |
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2022 | 2022 |
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Ferguson Enterprises SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Order Management | SCM |
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2022 | 2023 |
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Transportation Management | SCM |
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2018 | 2018 |
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Transportation Management | SCM |
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2023 | 2023 |
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Warehouse Management | SCM |
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2015 | 2015 |
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Ferguson Enterprises CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2022 | 2022 |
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Customer Analytics | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Ferguson Enterprises ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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Application Performance Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Ferguson Enterprises SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Incentive Compensation Management | SPM |
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2013 | 2013 |
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Ferguson Enterprises PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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API Management, iPaaS (Integration Platform as a Service) | PaaS |
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2021 | 2021 |
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Apps Development | PaaS |
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2011 | 2011 |
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Extract, Transform, and Load (ETL) | PaaS |
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2021 | 2021 |
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iPaaS (Integration Platform as a Service) | PaaS |
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2021 | 2022 |
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Robotic Process Automation | PaaS |
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2021 | 2021 |
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Ferguson Enterprises IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2020 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Database Management | IaaS |
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2021 | 2021 |
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Ferguson Enterprises CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Ferguson Enterprises
| First Name | Last Name | Title | Function | Department | Phone | |
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Group Chief Financial Officer | CXO | Finance | |
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Sales Operations Manager | Manager | Sales | |
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Manager, Sales Compensation | Manager | HR | |
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Director of Sales Operations | Director | Sales | |
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Sr Project Manager (Oracle ERP) | Manager | IT | |
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Director of Finance | Director | Finance | |
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Director of Enterprise Facilities Management | Director | Operations | |
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Facilities Manager | Manager | Operations | |
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Asset Manager | Manager | Operations | |
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District Sales Manager- Facilities Maintenance | Manager | Sales | |
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Manager of Distribution Center Customer Service | Manager | Supply Chain | |
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Distribution Center Operations Manager | Manager | Supply Chain | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Lead Application Administrator | Manager | Marketing | |
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Sr Manager Cloud Infrastructure and Data Services | Manager | IT | |
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Director of Multi-Cloud Strategy and Infrastructure | Director | IT | |
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Principal Solutions Architect-Cloud | Non Manager | IT | |
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Manager - Data Architecture | Manager | IT | |
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Chief Digital and Information Officer | CXO | IT | |
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Apps Being Evaluated by Ferguson Enterprises Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ferguson Enterprises IT executives and key decision makers. This section highlights Ferguson Enterprises's latest recorded technology evaluations, including TCS BaNCS for Core Banking on 2025-12-04, Microsoft Power BI for Analytics and BI on 2025-04-16, and Korber HighJump Warehouse Advantage for Warehouse Management on 2024-07-25. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ferguson Enterprises digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-12-04 | Ferguson Enterprises | Evaluated | Tata Consultancy Services | TCS BaNCS | Core Banking | ERP Services and Operations |
| 2025-04-16 | Ferguson Enterprises | Evaluated | Microsoft | Microsoft Power BI | Analytics and BI | Analytics and BI |
| 2024-07-25 | Ferguson Enterprises | Evaluated | Koerber AG | Korber HighJump Warehouse Advantage | Warehouse Management | SCM |
| 2024-06-04 | Ferguson Enterprises | Evaluated |
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Field Service Management | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Ferguson Enterprises Technographics
Ferguson Enterprises is a Distribution organization based in United States,
with around 35000 employees and annual revenues of $29.74 billion.
Ferguson Enterprises operates a diverse technology stack with applications such as
Microsoft Dynamics AX, Snowfly Performance and DDI Inform ERP,
covering areas like ERP Financial, Employee Engagement and Distribution ERP.
Ferguson Enterprises has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Snowfly and DDI System.
Ferguson Enterprises recently adopted applications including
Snowfly Performance in 2024, LexisNexis ThreatMetrix in 2023 and Dispatch Platform in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ferguson Enterprises’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ferguson Enterprises’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ferguson Enterprises technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.