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Fibra Telecom Ecuador
Location
Avenida Daniel Leon Borja y Brasil,
Riobamba, 60150,
Ecuador
Website
https://www.fibratelecom.ec/
Phone
593 3-500-1005
Artw industry
Communications
Employee
Revenue

Fibra Telecom Ecuador Technographics

Fibra Telecom Ecuador Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Fibra Telecom Ecuador and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Fibra Telecom Ecuador employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Fibra Telecom Ecuador has purchased the following applications: wolkvox AI for Natural Language Processing, Speech Recognition AI in 2024 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Fibra Telecom Ecuador is running and its propensity to invest more and deepen its relationship with wolkvox or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Fibra Telecom Ecuador revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fibra Telecom Ecuador intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Fibra Telecom Ecuador Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
wolkvox Legacy wolkvox AI Natural Language Processing, Speech Recognition AI AI-Powered Application Incomsis 2024 2024 In 2024, Fibra Telecom Ecuador deployed wolkvox AI to automate contact-center voice and natural language workflows. The deployment uses wolkvox AI, a Natural Language Processing,Speech Recognition AI solution, to modernize customer experience and telecom contact-center processes across Fibra Telecom's Ecuador operations. The implementation delivered conversational voice agents and NLP-driven intent processing for inbound customer interactions. Functional capabilities configured included real-time speech recognition, intent classification, automated response workflows and agent assist style interactions that align with standard contact-center Natural Language Processing,Speech Recognition AI deployments. Implementation and ongoing support were managed by system integrator INCOMSIS, which executed integration and rollout activities into Fibra Telecom's customer service and technical support teams. Operational scope centered on contact-center automation and CX process orchestration within the company, with INCOMSIS documented as the VAR on its public page. Governance and rollout emphasized VAR-led implementation and support, with INCOMSIS providing deployment oversight and operational handoff to Fibra Telecom contact-center managers. According to an INCOMSIS testimonial, the Wolkvox agents reduced response times "from hours to seconds," a stated outcome tied directly to the wolkvox AI deployment.
IT Decision Makers and Key Stakeholders at Fibra Telecom Ecuador
First Name Last Name Title Function Department Email Phone
No data found
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Apps Being Evaluated by Fibra Telecom Ecuador Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Fibra Telecom Ecuador Technographics

Fibra Telecom Ecuador is a Communications organization based in Ecuador, with around 50 employees and annual revenues of $3.0 million.

Fibra Telecom Ecuador operates a diverse technology stack with applications such as wolkvox AI, covering areas like Natural Language Processing, Speech Recognition AI.

Fibra Telecom Ecuador has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as wolkvox.

Fibra Telecom Ecuador recently adopted applications including wolkvox AI in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Fibra Telecom Ecuador’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Fibra Telecom Ecuador’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Fibra Telecom Ecuador technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.