List of wolkvox AI Customers
Medellin, x,
Colombia
Since 2010, our global team of researchers has been studying wolkvox AI customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased wolkvox AI for Natural Language Processing, Speech Recognition AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using wolkvox AI for Natural Language Processing, Speech Recognition AI include: Fibra Telecom Ecuador, a Ecuador based Communications organisation with 50 employees and revenues of $3.0 million, Techcontact Colombia, a Colombia based Communications organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using wolkvox AI, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The wolkvox AI customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Fibra Telecom Ecuador | Communications | 50 | $3M | Ecuador | wolkvox | wolkvox AI | Natural Language Processing,Speech Recognition AI | 2024 | Incomsis | In 2024, Fibra Telecom Ecuador deployed wolkvox AI to automate contact-center voice and natural language workflows. The deployment uses wolkvox AI, a Natural Language Processing,Speech Recognition AI solution, to modernize customer experience and telecom contact-center processes across Fibra Telecom's Ecuador operations. The implementation delivered conversational voice agents and NLP-driven intent processing for inbound customer interactions. Functional capabilities configured included real-time speech recognition, intent classification, automated response workflows and agent assist style interactions that align with standard contact-center Natural Language Processing,Speech Recognition AI deployments. Implementation and ongoing support were managed by system integrator INCOMSIS, which executed integration and rollout activities into Fibra Telecom's customer service and technical support teams. Operational scope centered on contact-center automation and CX process orchestration within the company, with INCOMSIS documented as the VAR on its public page. Governance and rollout emphasized VAR-led implementation and support, with INCOMSIS providing deployment oversight and operational handoff to Fibra Telecom contact-center managers. According to an INCOMSIS testimonial, the Wolkvox agents reduced response times "from hours to seconds," a stated outcome tied directly to the wolkvox AI deployment. | |
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Techcontact Colombia | Communications | 10 | $1M | Colombia | wolkvox | wolkvox AI | Natural Language Processing,Speech Recognition AI | 2024 | n/a | In 2024, Techcontact Colombia implemented wolkvox AI to add Natural Language Processing,Speech Recognition AI capabilities to its contact center and outbound sales product offering. The deployment places wolkvox AI on top of the companys Wolkvox omnichannel contact center platform, and the implementation is explicitly offered as part of TechContacts omnichannel CX and outbound sales services for clients in Colombia. The implementation centers on wolkvox AI modules for NLP, automatic speech recognition and voicebots, with configuration focused on automated outbound dialing workflows, conversational voice interactions, and NLP-driven lead qualification to improve lead flow and contactability. Module usage including NLP, ASR and voicebots is documented on the partner site and was configured to support customer service, sales and cobranzas use cases. wolkvox AI was integrated into TechContacts existing Wolkvox omnichannel stack to orchestrate inbound and outbound channels and to embed voicebot automation into client-facing deployments. Governance and rollout were handled as part of the companys product delivery model, positioning the solution within client engagements rather than as an internal standalone platform, and the stated objective of the wolkvox AI deployment is to improve lead flow and contactability for TechContacts customers. |
Buyer Intent: Companies Evaluating wolkvox AI
- Sxiaojiu, a India based Professional Services organization with 10 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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