St Helens, WA11 0RW,
United Kingdom
Fibre Drums Technographics
Fibre Drums Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Fibre Drums and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Fibre Drums employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fibre Drums has purchased the following applications: ekmPowershop for eCommerce in 2012, Hotjar for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fibre Drums is running and its propensity to invest more and deepen its relationship with EKM , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fibre Drums revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fibre Drums intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Fibre Drums Tech Stack and Enterprise Applications
Fibre Drums eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| EKM | Legacy | ekmPowershop | eCommerce | eCommerce | n/a | 2012 | 2012 |
In 2012 Fibre Drums deployed ekmPowershop as its eCommerce storefront on its corporate website. ekmPowershop serves as the customer-facing commerce platform for the United Kingdom based manufacturer, centralizing online sales and product discovery for its packaging and drum products.
The ekmPowershop implementation emphasizes catalog management, product detail pages, shopping cart and checkout workflows, and site content management consistent with eCommerce functional expectations. Built-in order capture and administrative order screens provide the company with online order intake, customer records, and basic transactional reporting used by sales and operations.
Deployment is hosted on the public website and is configured to present SKU level information, pricing, and shipping options to end customers, while administrative controls are used by internal staff to manage listings and pricing. For a company of approximately 50 employees, the implementation scope aligns with a single-site online storefront supporting sales, customer service, and fulfillment workflows.
Operational governance centers on web administration, product data stewardship, and checkout policy settings, with role based access for catalog editors and order processors. This narrative documents Fibre Drums ekmPowershop eCommerce relationship and clarifies that ekmPowershop is the primary platform for online commerce and order intake on their website.
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Fibre Drums CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018, Fibre Drums instrumented Hotjar on its public website to capture behavioral analytics and qualitative feedback as part of Customer Experience. Fibre Drums implemented Hotjar to surface user interaction data, deploying the Hotjar tracking script across site pages to enable heatmaps, session recordings, on page feedback polls, and basic conversion funnel visibility.
Deployment focused on client side web instrumentation, embedding the Hotjar script into site templates and page headers to collect click, scroll, and session replay data. Functional scope covered heatmaps, recordings, surveys and feedback widgets, supporting marketing and web operations teams in UX analysis, and governance centered on configuring session capture and consent controls consistent with customer privacy requirements.
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Marketing Automation | CRM |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Fibre Drums
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Fibre Drums Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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