AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Fictiv Tech Stack and Enterprise Applications

Fictiv ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP n/a 2019 2019
In 2019 Fictiv implemented Oracle NetSuite ERP to centralize financial accounting and core ledger operations. Oracle NetSuite ERP serves as the companys ERP Financial platform and was configured to manage general ledger, accounts payable, accounts receivable, billing and financial close workflows. Configuration work focused on financial modules, chart of accounts design, revenue recognition and automated billing patterns consistent with ERP Financial suites, combined with role based access and audit controls for finance and accounting teams. The hiring note indicates ownership of technical leadership for off the shelf application and integration software the company uses to run its business, explicitly alongside Odoo, Salesforce, and Marketo, which implies integration orchestration between Oracle NetSuite ERP and those operational systems. Operational scope covered finance and accounting departments, with the deployment leveraging NetSuites cloud architecture to minimize on premise infrastructure. Governance emphasized centralized configuration ownership, integration orchestration responsibilities, and vendor administration under a designated technical lead responsible for application settings and ongoing integration flows.
ERP Financial ERP 2019 2020
Fictiv HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Employ Legacy Lever by Employ Applicant Tracking System HCM n/a 2011 2011
In 2011, Fictiv implemented Lever by Employ as its Applicant Tracking System to support recruiting and talent acquisition through the company careers site. Lever by Employ is deployed as a cloud hosted ATS and is surfaced on Fictiv's public jobs page to publish requisitions and capture applicant submissions. The implementation centers on core Applicant Tracking System capabilities including job posting to the careers site, candidate intake and profile management, pipeline stage management, interview scheduling, collaborative candidate review, and offer workflow orchestration. Operational ownership sits with recruiting and HR, using centralized candidate records and role based access to standardize hiring workflows and manage requisitions across departments.
Fictiv AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Drift Legacy Drift AI Chatbot Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Fictiv deployed Drift AI Chatbot on its public website. The deployment provides a conversational front end aligned with the Chatbots and Conversational AI category, focused on web based lead capture, real time visitor qualification, and site level engagement. The Drift AI Chatbot implementation covers customer facing digital channels and is positioned to support marketing and sales functions, including inbound inquiry handling and conversational qualification workflows. Configuration emphasizes conversational flows, automated qualification scripts, page context targeted messaging, and human agent handoff through routing rules. Instrumentation includes session level analytics and chat transcripts to inform playbooks, while governance is managed by marketing and sales operations teams who maintain dialogue scripts and escalation procedures. The Drift AI Chatbot is operated as the primary conversational interface on Fictiv’s public website, centralizing web engagement and operationalizing conversational workflows.
Fictiv Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2021 2021
Collaboration Collaboration 2014 2014
Fictiv Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Signing Content Management 2021 2021
Fictiv CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2019 2019
Customer Support CRM 2018 2018
Marketing Analytics CRM 2019 2019
Marketing Automation CRM 2018 2018
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Fictiv ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2014 2014
IT Service Management ITSM 2021 2021
Fictiv PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2016 2016
Transactional Email PaaS 2018 2018
Fictiv IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2016 2016
Content Delivery Network IaaS 2018 2018
Fictiv CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at Fictiv

First Name Last Name Title Function Department Email Phone
Senior Accounting Manager Manager Finance
CFO CXO Finance
Director of IT Business Systems Director IT

Apps Being Evaluated by Fictiv Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Fictiv IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Fictiv digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Fictiv Technographics
Fictiv is a Manufacturing organization based in United States, with around 218 employees and annual revenues of $58.0 million.
Fictiv operates a diverse technology stack with applications such as Oracle NetSuite ERP, Lever by Employ and Drift AI Chatbot, covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
Fictiv has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Employ and Drift.
Fictiv recently adopted applications including Zoom in 2021, DocuSign eSignature in 2021 and Salesforce Sales Cloud in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Fictiv’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Fictiv’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Fictiv technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.