San Francisco, 94107, CA,
United States
Fictiv Technographics
Fictiv Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Fictiv and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 218 Fictiv employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fictiv has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2019, Lever by Employ for Applicant Tracking System in 2011, Drift AI Chatbot for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fictiv is running and its propensity to invest more and deepen its relationship with Oracle , Odoo , Employ or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fictiv revenues, which have grown to $58.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fictiv intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Fictiv Tech Stack and Enterprise Applications
Fictiv ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019 Fictiv implemented Oracle NetSuite ERP to centralize financial accounting and core ledger operations. Oracle NetSuite ERP serves as the companys ERP Financial platform and was configured to manage general ledger, accounts payable, accounts receivable, billing and financial close workflows.
Configuration work focused on financial modules, chart of accounts design, revenue recognition and automated billing patterns consistent with ERP Financial suites, combined with role based access and audit controls for finance and accounting teams. The hiring note indicates ownership of technical leadership for off the shelf application and integration software the company uses to run its business, explicitly alongside Odoo, Salesforce, and Marketo, which implies integration orchestration between Oracle NetSuite ERP and those operational systems.
Operational scope covered finance and accounting departments, with the deployment leveraging NetSuites cloud architecture to minimize on premise infrastructure. Governance emphasized centralized configuration ownership, integration orchestration responsibilities, and vendor administration under a designated technical lead responsible for application settings and ongoing integration flows.
|
|
|
|
|
ERP Financial | ERP |
|
2019 | 2020 |
|
Fictiv HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Employ | Legacy | Lever by Employ | Applicant Tracking System | HCM | n/a | 2011 | 2011 |
In 2011, Fictiv implemented Lever by Employ as its Applicant Tracking System to support recruiting and talent acquisition through the company careers site. Lever by Employ is deployed as a cloud hosted ATS and is surfaced on Fictiv's public jobs page to publish requisitions and capture applicant submissions.
The implementation centers on core Applicant Tracking System capabilities including job posting to the careers site, candidate intake and profile management, pipeline stage management, interview scheduling, collaborative candidate review, and offer workflow orchestration. Operational ownership sits with recruiting and HR, using centralized candidate records and role based access to standardize hiring workflows and manage requisitions across departments.
|
Fictiv AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Fictiv deployed Drift AI Chatbot on its public website. The deployment provides a conversational front end aligned with the Chatbots and Conversational AI category, focused on web based lead capture, real time visitor qualification, and site level engagement. The Drift AI Chatbot implementation covers customer facing digital channels and is positioned to support marketing and sales functions, including inbound inquiry handling and conversational qualification workflows.
Configuration emphasizes conversational flows, automated qualification scripts, page context targeted messaging, and human agent handoff through routing rules. Instrumentation includes session level analytics and chat transcripts to inform playbooks, while governance is managed by marketing and sales operations teams who maintain dialogue scripts and escalation procedures. The Drift AI Chatbot is operated as the primary conversational interface on Fictiv’s public website, centralizing web engagement and operationalizing conversational workflows.
|
Fictiv Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2021 | 2021 |
|
|
|
|
|
Collaboration | Collaboration |
|
2014 | 2014 |
|
Fictiv Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
Fictiv CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Support | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
Fictiv ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2014 | 2014 |
|
|
|
|
|
IT Service Management | ITSM |
|
2021 | 2021 |
|
Fictiv PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2016 | 2016 |
|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
Fictiv IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
Fictiv CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Fictiv
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Senior Accounting Manager | Manager | Finance | ||||
| CFO | CXO | Finance | ||||
| Director of IT Business Systems | Director | IT |
Apps Being Evaluated by Fictiv Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||