AI Buyer Insights:

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● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

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● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

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● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

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● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

Fiddlershop
Location
2703 Gateway Drive,
Pompano Beach, 33069, fl,
United States
Website
https://www.fiddlershop.com/
Phone
1 800-595-0592
Artw industry
Retail
Employee
Revenue

Fiddlershop Technographics

Fiddlershop Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Fiddlershop and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Fiddlershop employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Fiddlershop has purchased the following applications: Amazon Pay for Payment Processing in 2017, Zendesk Chat for Chatbots and Conversational AI in 2020, Shopify for eCommerce in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Fiddlershop is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Klarna , Apple or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Fiddlershop revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fiddlershop intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Fiddlershop Tech Stack and Enterprise Applications

Fiddlershop ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amazon Web Services (AWS) Legacy Amazon Pay Payment Processing ERP n/a 2017 2017
In 2017, Fiddlershop implemented Amazon Pay as its Payment Processing solution on the public ecommerce website, deploying Amazon Pay to handle online checkout and payment acceptance. The deployment leverages vendor Amazon Web Services AWS infrastructure to surface Amazon Pay payment buttons and API endpoints within the storefront and checkout pages. The implementation integrated Amazon Pay into the site checkout and order workflow, configuring buyer authentication, payment authorization, tokenized payment capture, and settlement flows aligned with Payment Processing functional patterns. Operational coverage is limited to the ecommerce sales channel for the online storefront, with governance focused on merchant account configuration, checkout flow testing, and live rollout on the public website.
Payment Processing ERP 2021 2021
Payment Processing ERP 2020 2020
Payment Processing ERP 2020 2020
Payment Processing ERP 2021 2021
Fiddlershop AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Fiddlershop deployed Zendesk Chat on its public website. Fiddlershop implemented Zendesk Chat as a Chatbots and Conversational AI capability to enable real-time customer engagement for its retail e-commerce storefront. The implementation centers on the Zendesk Chat web widget embedded across product and checkout pages, configured for live messaging, visitor monitoring, canned responses, and chat transcript capture. The Chatbots and Conversational AI setup uses standard conversational workflows such as automated greetings and routing to available agents to streamline front-line customer inquiries. Operational ownership is assigned to the customer service function, where a small support team manages real-time conversations, maintains canned response libraries, and uses chat transcripts to inform case handling and follow up. Governance emphasizes configuration controls for the web widget, role-based access for support staff, and escalation workflows from chat into other internal communication channels.
Fiddlershop eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Shopify Legacy Shopify eCommerce eCommerce n/a 2021 2021
In 2021, Fiddlershop implemented Shopify for eCommerce on their website. Shopify was provisioned as the company storefront and checkout platform, centralizing product catalog, shopping cart, order capture and payment processing to support online retail sales. This deployment positions Shopify as the operational system for Fiddlershop eCommerce and the core business function supporting online revenue generation. The implementation uses Shopify SaaS hosting and front-end storefront integration with Fiddlershop's public website, with configuration focused on product listings, pricing, inventory tracking and order fulfillment workflows for the retail team. Operational ownership sits with eCommerce and merchandising functions within the United States site, and administration includes catalog management, order management and customer-facing content updates. Governance emphasizes centralized configuration in Shopify for ongoing content and pricing changes, with standard store administration and management processes.
Personalization and Product Recommendations eCommerce 2020 2020
Product Review Management eCommerce 2018 2018
Shipping Management eCommerce 2019 2019
Shipping Management eCommerce 2018 2018
Fiddlershop CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Tracking and Recording CRM 2019 2019
Customer Experience CRM 2016 2016
Customer Support CRM 2020 2020
Digital Advertising Platform CRM 2016 2016
Marketing Automation CRM 2019 2019
Fiddlershop IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2011 2011
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Fiddlershop

First Name Last Name Title Function Department Email Phone
No data found
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Apps Being Evaluated by Fiddlershop Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Fiddlershop IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Fiddlershop digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Fiddlershop Technographics
Fiddlershop is a Retail organization based in United States, with around 30 employees and annual revenues of $3.0 million.
Fiddlershop operates a diverse technology stack with applications such as Amazon Pay, Zendesk Chat and Shopify, covering areas like Payment Processing, Chatbots and Conversational AI and eCommerce.
Fiddlershop has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Amazon Web Services (AWS), Zendesk and Shopify.
Fiddlershop recently adopted applications including Klarna Payments in 2021, Stripe Payments in 2021 and Shopify in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Fiddlershop’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Fiddlershop’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Fiddlershop technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.