Fidelity Communications Corporation
64 N Clark St,
Sullivan, 63080, MO,
United States
Sullivan, 63080, MO,
United States
1 573-468-8081
Communications
Fidelity Communications Corporation Technographics
Fidelity Communications Corporation Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Fidelity Communications Corporation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Fidelity Communications Corporation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fidelity Communications Corporation has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2000, ZCorum for OSS/BSS in 2015, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fidelity Communications Corporation is running and its propensity to invest more and deepen its relationship with Intuit , ZCorum , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fidelity Communications Corporation revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fidelity Communications Corporation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Fidelity Communications Corporation Tech Stack and Enterprise Applications
Fidelity Communications Corporation ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | n/a | 2000 | 2001 |
In 2000, Fidelity Communications Corporation implemented Intuit Quickbooks Enterprise. Intuit Quickbooks Enterprise was provisioned as the company ERP Financial application to centralize core finance, tax reporting, billing and related office administration for a communications firm with approximately 300 employees.
The deployment covered traditional ERP Financial modules including accounts payable, accounts receivable billing and collection, receiving and posting of A R checks, electronic posting of A R credit cards, bank deposits and reconciliation, monthly sales and deposit reporting, and general ledger journal entries consistent with an annual revenue profile near 3 million dollars. The implementation supported IRS electronic filing of tax deposits, employment tax processing, and preparation of state sales taxes for Connecticut, Florida and Ohio, embedding tax filing workflows into the accounting cycle.
Operationally the Intuit Quickbooks Enterprise instance interfaced with desktop productivity and service tools that the finance and office teams used, including Quickbooks Pro, Excel, Microsoft Word, ServicePro and backup software, alongside legacy familiarity with WordPerfect and Lotus. The scope of responsibility extended beyond pure accounting to include credit card and gas card reconciliation for a fleet of five technician trucks and two company cars, license tab renewals, office supply and copier management, and computer network backup and file management, positioning finance and office administration as the primary business functions supported.
Governance centered on regular monthly close activities, deposit and reconciliation procedures, and cadence for electronic tax deposits and filings, with finance staff executing reconciliations and reporting. Workflows emphasize recurring deposit reporting, bank reconciliation routines and documented tax submission steps, while network backup and file management responsibilities are integrated into the operational control model.
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Fidelity Communications Corporation ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ZCorum | Legacy | ZCorum | OSS/BSS | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Fidelity Communications Corporation deployed ZCorum as an OSS/BSS solution to improve DOCSIS network diagnostics and proactive maintenance across its multi state footprint spanning Missouri and surrounding states. The deployment centered on ZCorum and included targeted diagnostic modules to increase visibility into upstream plant performance and to support network operations and field maintenance teams.
Fidelity Communications added ZCorum’s PreEqualization Analyzer and Upstream Analyzer to complement its existing TruVizion diagnostics, combining frequency domain analysis and upstream impairment detection with packet and service level telemetry. The implementation emphasized configuration of upstream monitoring and automated fault detection workflows consistent with OSS/BSS diagnostic capabilities, enabling faster isolation of plant impairments and streamlined troubleshooting procedures.
The ZCorum implementation integrated with the operator’s TruVizion diagnostics to create an aggregated diagnostic layer for DOCSIS upstream visibility, maintaining a single operational view for network engineering and field operations. Operational coverage included network operations and field maintenance across the company’s service footprint, with troubleshooting workflows routed from analytics to dispatch and technician processes.
Governance changes focused on shifting operational processes from reactive response to proactive maintenance, with diagnostic alerts used to prioritize remediation before customer service was affected. The deployment improved upstream plant visibility and allowed Fidelity Communications Corporation to identify and fix impairments prior to customer impact, reducing reactive truck rolls and improving operational efficiency as reported.
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Fidelity Communications Corporation Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Fidelity Communications Corporation implemented Microsoft 365 as a Collaboration platform. The deployment is reflected on the company website and was rolled out to support collaboration across its 300-employee communications organization within the United States.
Microsoft 365 was configured to provide core collaboration capabilities including cloud email, team chat and meetings, intranet and document management, and endpoint productivity applications. The implementation encompassed Exchange Online for corporate email, SharePoint Online for intranet and document libraries, Microsoft Teams for persistent chat and meetings, OneDrive for file sync and personal storage, and the suite of Office applications for content creation and editing.
Operational coverage extended to central business functions including IT administration, customer support, and sales collaboration, with Microsoft 365 serving as the primary platform for internal communication and document workflows. The tenant is surfaced on the corporate website indicating use of Microsoft 365 services for at least public facing collaboration or communication elements.
Governance was organized around centralized tenant administration, identity and access management, and policy driven content controls consistent with Microsoft 365 administration practices. Rollout and ongoing management emphasized role based provisioning, administrative delegation, and standard collaboration governance to support cross functional usage.
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Fidelity Communications Corporation CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2019 | 2019 |
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Customer Loyalty | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Fidelity Communications Corporation ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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Fidelity Communications Corporation PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2015 | 2015 |
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Fidelity Communications Corporation IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Fidelity Communications Corporation CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Fidelity Communications Corporation
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Regulatory Accounting | Director | Finance | |
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Controller | Director | Finance | |
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Director of Information Services / Information Technology | Director | IT | |
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Apps Being Evaluated by Fidelity Communications Corporation Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Fidelity Communications Corporation IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Fidelity Communications Corporation digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Fidelity Communications Corporation Technographics
Fidelity Communications Corporation is a Communications organization based in United States,
with around 300 employees and annual revenues of $30.0 million.
Fidelity Communications Corporation operates a diverse technology stack with applications such as
Intuit Quickbooks Enterprise, ZCorum and Microsoft 365,
covering areas like ERP Financial, OSS/BSS and Collaboration.
Fidelity Communications Corporation has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, ZCorum and Microsoft.
Fidelity Communications Corporation recently adopted applications including
Hubspot Marketing Automation in 2021, Salesforce Sales Cloud in 2021 and TeamViewer in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Fidelity Communications Corporation’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Fidelity Communications Corporation’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Fidelity Communications Corporation technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.