Fiji Airways Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Fiji Airways and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Fiji Airways employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fiji Airways has purchased the following applications: Epicor ERP for ERP Financial in 2016, PROS Fare Finder Agent for Generative AI Platforms in 2025, Salesforce Sales Cloud for Sales Automation, CRM, Sales Engagement in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fiji Airways is running and its propensity to invest more and deepen its relationship with Epicor , PROS , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fiji Airways revenues, which have grown to $550.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fiji Airways intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor ERP | ERP Financial | ERP Financial Management | n/a | 2016 | 2016 |
|
AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PROS | Legacy | PROS Fare Finder Agent | Generative AI Platforms | AI Development | n/a | 2025 | 2025 |
In 2025, Fiji Airways is recorded as an inferred adopter of PROS Fare Finder Agent, a Generative AI Platforms application. Fiji Airways worked with PROS to deploy airTRFX landing pages and dynamic ads for reopening campaigns in the Pacific region, and PROS positions the PROS Fare Finder Agent as an airModules AI capability to improve discovery for eCommerce and marketing use cases.
PROS Fare Finder Agent is framed as a discovery and offer orchestration capability within PROS airModules, focused on automating search-driven fare discovery and surfacing personalized offers through AI-driven intent handling. Implementation narratives indicate configuration work centered on embedding the agent into campaign landing pages and configuring dynamic creative to respond to customer queries and intent signals.
Technical integration in the case narrative ties the PROS Fare Finder Agent to airTRFX landing pages and the dynamic ad stack used for regional reopening campaigns, aligning the Generative AI Platforms deployment with marketing and eCommerce systems. Operational coverage described in the source material centers on marketing, digital merchandising, and eCommerce workflows supporting Pacific region campaigns, with front-line use in customer-facing booking discovery flows.
Governance and rollout is described as campaign-level configuration and content orchestration rather than an enterprise-wide cutover, reflecting a staged marketing-first operational model. PROS case materials explicitly highlight faster campaign execution and improved conversion as outcomes that the Fare Finder Agent aims to further enhance, and this record is noted as an inferred adoption rather than a directly confirmed implementation.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Sales Cloud | Sales Automation, CRM, Sales Engagement | CRM | n/a | 2021 | 2021 |
|
EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
EPM | EPM |
|
2016 | 2016 |
|
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|
|
|
Financial Consolidation and Close | EPM |
|
2016 | 2016 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2017 | 2017 |
|
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|
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Application Performance Management | ITSM |
|
2017 | 2017 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
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|
|
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Content Delivery Network | IaaS |
|
2017 | 2017 |
|
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Content Delivery Network | IaaS |
|
2016 | 2016 |
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Content Delivery Network | IaaS |
|
2016 | 2016 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2016 | 2016 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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