Finastra US
285 Madison Avenue 4th Floor,
New York, 10017, NY,
United States
New York, 10017, NY,
United States
1 212-898-9500
Banking and Financial Services
Finastra US Technographics
Finastra US Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Finastra US and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3100 Finastra US employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Finastra US has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2018, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2019, LiveChat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Finastra US is running and its propensity to invest more and deepen its relationship with Oracle , iCIMS , Codility or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Finastra US revenues, which have grown to $842.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Finastra US intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Finastra US Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2018 | 2019 |
In 2018, Finastra US configured Oracle NetSuite ERP to deliver a new revenue recognition module for its North American business. The engagement was scoped under the ERP Financial category and targeted core finance and revenue accounting functions across the company’s North America operations.
The Oracle NetSuite ERP implementation focused on revenue recognition configuration, including rule-based recognition templates, revenue schedules, deferred revenue accounting constructs, and automated journal entry generation for general ledger posting. Workstreams included mapping contract terms to recognition templates, establishing event-driven and period-based recognition workflows, and configuring amortization schedules to standardize revenue recognition processes within the ERP Financial environment.
A lead business analyst role drove requirements definition, solution configuration, test plan development, user acceptance testing, and cutover coordination for accounting and finance stakeholders. Governance activity emphasized documented configuration baselines, change control for recognition rule updates, and process documentation for month-end close and revenue reporting tied to Oracle NetSuite ERP.
Operational coverage was limited to Finastra US North American business and directly affected revenue accounting, billing reconciliation, and financial close processes. The narrative describes the implementation and operational embedding of the Oracle NetSuite ERP revenue recognition capability into Finastra US finance operations.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Workday Recruiting | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019, Finastra US migrated from Workday Recruiting to iCIMS Recruit Applicant Tracking System. The deployment placed iCIMS Recruiting on the public Finastra careers portal, routing job postings and candidate login flows through the careers-finastra.icims.com domain for direct application handling.
Finastra implemented core applicant tracking and requisition management capabilities within iCIMS Recruit Applicant Tracking System, including job posting, candidate application intake, candidate profile management, workflow-based requisition approvals and offer management consistent with Applicant Tracking System functionality. The implementation surfaced candidate-facing pages and authentication flows on the Finastra careers site, centralizing incoming applicant data and application processing inside the iCIMS environment.
The migration established iCIMS Recruiting as the system of record for applicant tracking, replacing Workday Recruiting for recruiting and requisition workflows. Operational ownership and day-to-day use were concentrated in Finastra talent acquisition and HR teams in the United States, with the platform embedded into career site routing and recruiting operations.
Governance work focused on aligning recruiting workflow and approval processes inside iCIMS, standardizing candidate intake and requisition lifecycle management across the company. Public evidence of the deployment is visible at the Finastra careers URL where iCIMS Recruiting handles live candidate sessions and job application flows.
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Talent Assessment | HCM |
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2017 | 2017 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Finastra US implemented LiveChat on its public website. LiveChat is deployed as the Chatbots and Conversational AI layer for web based customer engagement and lead capture. The implementation embedded the LiveChat client widget across site pages to enable real time text conversations between visitors and Finastra agents. This deployment explicitly supports customer service and sales inquiry workflows within Finastra US.
Operationally the deployment follows a SaaS architecture, with a client side JavaScript widget connecting to LiveChat cloud services for session management, routing and message persistence. Functional capabilities applied include the LiveChat visitor chat interface, agent messaging, canned responses, chat transcripts and web based administration for agent queues and reporting, reflecting typical Chatbots and Conversational AI feature sets. The system centralizes web based conversational touchpoints and reorganizes front office digital engagement workflows, aligning web interactions with customer support and sales functions. The implementation is focused on web channel engagement rather than internal back office automation.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2015 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Community Management | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Incident Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2013 | 2013 |
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Vulnerability Management | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Finastra US
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Finastra US Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Finastra US IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Finastra US digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Finastra US Technographics
Finastra US is a Banking and Financial Services organization based in United States,
with around 3100 employees and annual revenues of $842.0 million.
Finastra US operates a diverse technology stack with applications such as
Oracle NetSuite ERP, iCIMS Recruit Applicant Tracking System and LiveChat,
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
Finastra US has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, iCIMS and LiveChat, Inc..
Finastra US recently adopted applications including
DocuSign eSignature in 2021, Google Forms in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Finastra US’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Finastra US’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Finastra US technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.