Fine Hygienic Holding
Mohammad Ali Bdeir Street - Building No. 84,
Amman, 11118,
Jordan
Amman, 11118,
Jordan
962 6 4652688
Consumer Packaged Goods
Fine Hygienic Holding Technographics
Fine Hygienic Holding Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Fine Hygienic Holding and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 Fine Hygienic Holding employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fine Hygienic Holding has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2019, Oracle Cloud HCM for Core HR in 2019, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fine Hygienic Holding is running and its propensity to invest more and deepen its relationship with Oracle , Invixium Group , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fine Hygienic Holding revenues, which have grown to $420.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fine Hygienic Holding intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Fine Hygienic Holding Tech Stack and Enterprise Applications
Fine Hygienic Holding ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019, Fine Hygienic Holding implemented Oracle Cloud ERP as part of a coordinated move to Oracle Cloud applications, including Oracle Fusion Cloud HCM, Oracle Autonomous Database, and Oracle Analytics Cloud. The deployment was positioned to address ERP Financial requirements and to centralize financial and operational data to support supply chain and manufacturing decision making.
The implementation of Oracle Cloud ERP was executed alongside a phased rollout of Oracle Fusion Cloud HCM, where the first phase automated 100% of HR business processes for 3,000 employees. Oracle Master Data Management was applied to cleanse complex product category data, eliminating 57% of redundant records for reporting. The environment was instrumented with Oracle Analytics Cloud to deliver more than 20 machine learning enabled dashboards and self service global reporting, using Oracle Autonomous Database as the single source of truth.
Architecturally the program ran on Oracle Cloud Infrastructure, with data pipelines and replication integrated using Oracle Data Integrator and Oracle GoldenGate for real time replication from E-Business Suite. Oracle Integration was used to orchestrate workflows and automate end to end processes across applications, reducing batch integration windows from 12 hours to 37 minutes. The combination of Autonomous Database and analytics on OCI removed manual spreadsheet processes and enabled zero downtime reporting and continuous cloud upgrades.
Governance and operational coverage included centralized master data management, automated process orchestration for HR and finance, and IT finance visibility to shift infrastructure spending from CapEx to OpEx under a pay as you go model. The Oracle Cloud ERP implementation was part of a broader program to standardize processes and data across Fine Hygienic Holding’s global operations, enabling faster provisioning, scalable data lakes for predictive analytics, and improved budgeting visibility for management.
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Fine Hygienic Holding HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2019 | 2019 |
In 2019, Fine Hygienic Holding implemented Oracle Cloud HCM as its Core HR platform. The deployment was part of a broader cloud program that also provisioned Oracle Fusion Cloud HCM, Oracle Autonomous Database, and Oracle Analytics on Oracle Cloud Infrastructure to centralize HR and analytic workloads across the organization.
The implementation consolidated the HR business suite into Oracle Cloud HCM with configuration and automation delivered via Oracle Integration. Functional capabilities implemented included core HR processing and workforce automation for the initial 3,000 employee phase, master data governance through Oracle Master Data Management, and a governed analytics layer using Oracle Autonomous Data Warehouse and Oracle Analytics to provide self-service reporting and dashboarding.
Architecturally the solution sits on Oracle Cloud Infrastructure with Oracle Autonomous Database as the single source of truth, Oracle Data Integrator for batch ETL acceleration, and Oracle GoldenGate for real-time replication from the on-premise E-Business Suite. The environment was built to ingest and unify large volumes of data for global decision-making, supporting use cases cited by the company such as supply chain, manufacturing, and predictive consumer analytics across its footprint in 80 countries.
Governance and rollout followed a rapid migration model completed in less than seven months, with Oracle Integration automating 100 percent of target HR business processes during phase one. Data governance outcomes and operational changes were explicit, including a 57 percent reduction in duplicate master data for reporting, a reduction in data integration windows from 12 hours to 37 minutes, continuous cloud upgrades at no additional cost, and a shift in infrastructure economics from CapEx to OpEx to improve financial flexibility.
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Time Clock (Hardware) | HCM |
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2020 | 2020 |
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Fine Hygienic Holding AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Fine Hygienic Holding deployed Salesforce Chat, formerly Salesforce Live Agent, on its corporate website. Salesforce Chat is implemented as a Chatbots and Conversational AI capability to provide real-time customer engagement and inbound web chat handling for online customer service.
The implementation centers on an embedded web chat widget and live agent session routing, with configuration of queue management, presence-based routing and canned response templates. Chat transcripts and interaction metadata are captured into Salesforce records to preserve customer context and support subsequent service workflows.
Operational coverage is focused on the website channel and customer service business function, routing incoming web conversations to agents operating the Salesforce chat console. The deployment uses standard Chatbots and Conversational AI workflows for session handoff, transcript logging and agent-assisted resolution.
Governance is organized around chat routing rules, agent console ownership and escalation workflows into follow-up case handling within Salesforce records. Rollout details indicate a site-focused implementation aligning online engagement with existing service operations.
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Fine Hygienic Holding Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Fine Hygienic Holding Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2018 | 2018 |
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Fine Hygienic Holding CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Sales Automation, CRM, Sales Engagement | CRM |
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2019 | 2019 |
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Fine Hygienic Holding EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2019 | 2019 |
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Fine Hygienic Holding IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Fine Hygienic Holding
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior AP Accountant | Manager | Finance | |
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Procurement Manager | Manager | Procurement | |
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IT Operations Support Officer | Manager | IT | |
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Group Director Corporate Accounting & Financial Controls | Director | Finance | |
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Finance Director | Director | Finance | |
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Accounts Receivable Accountant | Manager | Finance | |
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Apps Being Evaluated by Fine Hygienic Holding Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Fine Hygienic Holding IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Fine Hygienic Holding digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Fine Hygienic Holding Technographics
Fine Hygienic Holding is a Consumer Packaged Goods organization based in Jordan,
with around 4000 employees and annual revenues of $420.0 million.
Fine Hygienic Holding operates a diverse technology stack with applications such as
Oracle Cloud ERP, Oracle Cloud HCM and Salesforce Chat (formerly Salesforce Live Agent),
covering areas like ERP Financial, Core HR and Chatbots and Conversational AI.
Fine Hygienic Holding has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Salesforce.
Fine Hygienic Holding recently adopted applications including
Salesforce Chat (formerly Salesforce Live Agent) in 2021, Invixium IXM MERGE in 2020 and Microsoft Azure Cloud Services in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Fine Hygienic Holding’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Fine Hygienic Holding’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Fine Hygienic Holding technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.