Firmenich
Rue de la Bergere 7 Satigny,
Geneva, CH-1242,
Switzerland
Geneva, CH-1242,
Switzerland
41 22 780 22 11
Manufacturing
Firmenich Technographics
Firmenich Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Firmenich and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11000 Firmenich employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Firmenich has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2003, SAP SuccessFactors Recruiting Marketing for Candidate Relationship Management in 2020, Fluke eMaint CMMS for Computerized Maintenance Management (CMMS) in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Firmenich is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Rydoo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Firmenich revenues, which have grown to $5.21 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Firmenich intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Firmenich Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2003 | 2003 |
In 2003, Firmenich implemented Oracle E-Business Suite as its ERP Financial platform to standardize corporate finance operations. The program established a finance backbone intended to deliver consistent accounting, payable and receivable workflows across multiple legal entities.
Oracle E-Business Suite modules implemented included Oracle GL, AP, AR, AX when needed, FA, and I-Expenses. Configuration work centered on general ledger design, accounts payable and receivable processing, fixed assets management, and employee expense automation, aligning functional workflows with finance and accounting control requirements.
The project managed and implemented the creation and subsequent running of a competency center to support 42 countries that were rolled out during the project. The competency center provided centralized governance, local configuration support, operational runbooks, and ongoing functional support to regional finance teams.
Operational scope spanned finance and accounting functions across 42 countries, with the Oracle E-Business Suite serving as the primary ERP Financial system for accounts processing, asset stewardship, and expense management. Governance changes emphasized a centralized support model and standardized financial process ownership for rollout and post-go-live operations.
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ERP Financial | ERP Financial Management |
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2021 | 2023 |
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Expense Management | ERP Financial Management |
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2003 | 2003 |
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Expense Management | ERP Financial Management |
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2017 | 2017 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Recruiting Marketing | Candidate Relationship Management | HCM | n/a | 2020 | 2020 |
In 2020 Firmenich implemented SAP SuccessFactors Recruiting Marketing as its Candidate Relationship Management solution. This deployment was part of a broader SAP SuccessFactors program at Firmenich that included pilot implementations of Performance, Succession, Candidate Relationship and Learning platforms, and it was executed within a post-merger environment where HR led extensive data integration and process transformation activities.
The SAP SuccessFactors Recruiting Marketing implementation was configured to support candidate pipelining, talent pool segmentation, nurture campaign workflows, career site orchestration and CRM-driven candidate engagement, reflecting standard Candidate Relationship Management functional workflows. Configuration work emphasized CRM workflows, campaign automation and analytics instrumentation to surface recruitment funnel signals for talent acquisition teams.
Operationally the rollout targeted global HR and talent acquisition functions and was coordinated by the HR PMO and HR Operations leadership. The program ran alongside the launch of a People Analytics and Predictive platform using Qlik, and HR retained responsibility for cross-system data coordination while operating dual HRIS environments during the merger integration period. The implementation approach was a pilot-first rollout under the stewardship of the backbone team that designed global people processes while still managing separate HR systems.
Governance and change management were central to the initiative, with HR leading training programs, stakeholder enablement and process redesign to align recruitment workflows with new CRM capabilities. Firmenich applied PMO controls to monitor pilot progress, identify risks, and scale Recruiting Marketing configuration into broader SuccessFactors usage as part of its global HR operations roadmap.
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Employee Experience | HCM |
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2017 | 2017 |
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Learning and Development | HCM |
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2020 | 2020 |
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Onboarding | HCM |
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2012 | 2012 |
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Performance and Goal Management | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Succession and Leadership Planning | HCM |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fluke Corporation | Legacy | Fluke eMaint CMMS | Computerized Maintenance Management (CMMS) | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Firmenich implemented Fluke eMaint CMMS from Fluke Corporation to centralize maintenance operations. The deployment targeted the maintenance department and is categorized in Computerized Maintenance Management (CMMS). The implementation supported site maintenance missions and was scoped to manage supplier orders, equipment emergencies, and the creation of spare parts and equipment records.
Fluke eMaint CMMS was configured to manage the full supplier order lifecycle from order creation through invoicing, and to handle equipment emergency work orders for site maintenance teams. Configuration emphasized work order management, asset and equipment records, and cataloging of articles with associated maintenance-related attributes. Staffing workflows were aligned to emergency triage and routine preventive maintenance scheduling consistent with CMMS best practices.
Explicit integration points were established between eMaint and SAP for article master synchronization and the management of MRP parameters, supporting a handoff between the CMMS article creation process and SAP-controlled material planning. The integration covered article creation workflows and the transfer of MRP-relevant fields, and it enabled a sequencing of procurement and invoicing processes between maintenance and enterprise resource planning systems.
Governance centered on standardized article creation and MRP parameter controls to ensure consistency between eMaint and SAP, and on formalized supplier order and emergency response workflows. Operational ownership was placed with maintenance and procurement stakeholders to manage supplier order approvals, work order triage, and the validation of MRP attributes, creating a controlled process for maintenance-driven material master data and procurement execution.
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Manufacturing ERP | ERP Services and Operations |
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2021 | 2021 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Natural Language Processing | AI-Powered Application |
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2000 | 2001 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2021 | 2021 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Demand Forecasting and Planning, Advanced Planning and Scheduling | SCM |
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2012 | 2012 |
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Supply Chain Management | SCM |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supplier Relationship Management | Procurement |
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2022 | 2022 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2012 | 2012 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Firmenich
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Firmenich Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Firmenich Technographics
Firmenich is a Manufacturing organization based in Switzerland,
with around 11000 employees and annual revenues of $5.21 billion.
Firmenich operates a diverse technology stack with applications such as
Oracle E-Business Suite, SAP SuccessFactors Recruiting Marketing and Fluke eMaint CMMS,
covering areas like ERP Financial, Candidate Relationship Management and Computerized Maintenance Management (CMMS).
Firmenich has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, SAP and Fluke Corporation.
Firmenich recently adopted applications including
SAP SRM in 2022, SAP S/4 HANA in 2021 and QAD Adaptive ERP (ex MFG/PRO) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Firmenich’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Firmenich’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Firmenich technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.