Clinton, 42031, KY,
United States
First Community Bank of the Heartland Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by First Community Bank of the Heartland and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 109 First Community Bank of the Heartland employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that First Community Bank of the Heartland has purchased the following applications: CSI NuPoint for Core Banking in 2018, CSI IQ for Analytics and BI in 2018, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems First Community Bank of the Heartland is running and its propensity to invest more and deepen its relationship with CSI , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing First Community Bank of the Heartland revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for First Community Bank of the Heartland intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CSI | Legacy | CSI NuPoint | Core Banking | ERP Services and Operations | n/a | 2018 | 2018 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CSI | Legacy | CSI IQ | Analytics and BI | Analytics and BI | n/a | 2018 | 2018 |
In 2018, First Community Bank of the Heartland implemented CSI IQ as its business intelligence platform in the Analytics and BI category. The deployment emphasized full integration into the bank's CSI core, ensuring that CSI IQ receives complete core data flows for account level visibility and enterprise reporting.
The implementation delivered configurable reporting and data exploration capabilities, with specific use of CSI IQ for account stratification reporting and exploration of the Payment Services Scorecard for debit card analysis. Users gained the ability to build complex, fully customizable reports and to change and manipulate report logic after creation, moving cumbersome multi report processes into single report workflows.
Operational coverage extended across branches and cross functional teams, with loan operations and marketing explicitly using CSI IQ to produce production reporting and summary views that previously required aggregation from multiple sources. The CSI IQ deployment centralized account balances, account age, service charge codes and branch attributes within one reporting layer, enabling consolidated views for operations, lending and marketing functions.
Governance and rollout included hands on training by the CSI IQ product team and user led report development, shifting report creation and validation responsibilities to internal staff. Report execution outcomes stated by bank leadership include reducing tasks that once took hours or days into reports that run in minutes and are accessible with a few clicks, and an overall move to more robust reporting capabilities compared to the prior reporting platform.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Document Management | Content Management |
|
2012 | 2013 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
|
2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
|
2023 | 2023 |
|
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|
Content Delivery Network | IaaS |
|
2022 | 2022 |
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