Zaxbys
Zaxbys Technographics
Zaxbys Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Zaxbys and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5469 Zaxbys employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Zaxbys has purchased the following applications: Netchex Employee Recruitment and Onboarding for Applicant Tracking System, Onboarding in 2014, Arrowstream Central for Food and Beverage ERP in 2024, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Zaxbys is running and its propensity to invest more and deepen its relationship with Netchex , Workstream , Arrowstream or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Zaxbys revenues, which have grown to $1.89 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Zaxbys intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Zaxbys Tech Stack and Enterprise Applications
Zaxbys HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Netchex | Legacy | Netchex Employee Recruitment and Onboarding | Applicant Tracking System, Onboarding | HCM | n/a | 2014 | 2014 |
In 2014, Miss Management, a Zaxbys franchise operator, implemented Netchex Employee Recruitment and Onboarding. The deployment consolidated recruiting, onboarding and multi-location payroll on a single Netchex platform, with the implementation noted under the Applicant Tracking System,Onboarding category and moving operations off QuickBooks.
The implementation used the Netchex Employee Recruitment and Onboarding application with NetGuide to create paperless I-9 and W-4 processing and to orchestrate onboarding workflows. Functional capability coverage included applicant tracking, electronic new hire forms, and automated handoff of new-hire records into payroll processing within the same system.
Operational scope covered more than 700 employees across Georgia and additional US locations under the franchise operator, centralizing hiring and payroll data flows for multi-site management. Integrations were implemented between the onboarding workflows and Netchex payroll processing to ensure automatic new-hire data flow into payroll, reducing manual data entry between systems.
Governance and process changes focused on standardizing hiring and onboarding procedures, enforcing electronic compliance documentation for I-9 and W-4, and reducing manual hiring and onboarding workload for HR and store management. Reported outcomes included reduced manual work, improved compliance with employment documentation requirements, and automated new-hire data transfer into payroll.
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Benefits Administration | HCM |
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2014 | 2014 |
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Performance and Goal Management | HCM |
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2014 | 2014 |
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Recruiting | HCM |
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2019 | 2019 |
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Workforce Scheduling | HCM |
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2014 | 2014 |
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Zaxbys ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Arrowstream | Legacy | Arrowstream Central | Food and Beverage ERP | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024, Zaxby’s deployed ArrowStream Central for Supply Chain Management to extend a long-term partnership with ArrowStream and operationalize cloud-based supply chain visibility across its restaurant network. The implementation supports Zaxby’s supply chain team and purchasing organization, and the platform is used daily to manage inventory, contracts, category spend, and quality assurance for more than 900 locations across three major distribution partners.
ArrowStream Central was configured to centralize inventory and contract data, enable category-level spend analysis, and surface price variance savings opportunities. The implementation includes functionality to manage Limited Time Offers, align inventory with promotional demand, and provide a comprehensive, real-time view of supply chain operations. Zaxby’s also employs ArrowStream Foodservice Incident Management alongside ArrowStream Central to record, track, and resolve quality incidents within the same operational workflow.
Operational integrations center on ArrowStream’s cloud platform connectivity to Zaxby’s distribution partners and the provider’s broader network of distributors and manufacturers, enabling consolidated data feeds for purchasing, inventory reconciliation, and quality workflows. The solution architecture emphasizes centralized data orchestration and real-time reporting, supporting procurement, supply chain planning, inventory control, and quality assurance teams.
Governance and process changes focused on centralizing decisioning for contract compliance and incident response, enabling Zaxby’s purchasing leadership to proactively address supply chain roadblocks and execute promotions with tighter inventory alignment. Outcomes stated by the parties include accelerated identification of price variance savings opportunities, streamlined LTO execution, and improved quality incident resolution through the combined use of ArrowStream Central and ArrowStream Foodservice Incident Management.
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Zaxbys Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, Zaxbys deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution. Cisco Webex Meetings is embedded on Zaxbys website to provide live meeting access for external partners and internal stakeholders, and it serves as the primary web conferencing channel for corporate communications and franchise engagement.
The implementation leverages cloud-hosted Cisco Webex Meetings capabilities including video conferencing, screen sharing, meeting recording, scheduling and host controls. Zaxbys configured Webex Meetings to handle both scheduled sessions and ad hoc join flows accessible from public and authenticated site pages, and to capture recordings for on-demand review and internal learning workflows.
Integration scope focuses on website-level embedding and join-link distribution, tying Webex Meeting sessions into corporate communications, operations, and learning functions. Governance for the deployment is centered on centralized IT and communications administration for host provisioning, meeting controls and access policies, with operational use spanning corporate and franchise channels.
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Event Management | Collaboration |
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2021 | 2021 |
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Zaxbys SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2024 | 2024 |
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Zaxbys CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Zaxbys ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Incident Management | ITSM |
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2024 | 2024 |
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IT Service Management | ITSM |
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2022 | 2022 |
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IT Service Management | ITSM |
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2023 | 2023 |
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Zaxbys PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2022 | 2022 |
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Zaxbys IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Zaxbys CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Zaxbys
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Zaxbys Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Zaxbys IT executives and key decision makers. This section highlights Zaxbys's latest recorded technology evaluations, including Infor Lawson for ERP Financial on 2024-06-06. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Zaxbys digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Zaxbys Technographics
Zaxbys is a Retail organization based in United States,
with around 5469 employees and annual revenues of $1.89 billion.
Zaxbys operates a diverse technology stack with applications such as
Netchex Employee Recruitment and Onboarding, Arrowstream Central and Cisco Webex Meetings,
covering areas like Applicant Tracking System, Onboarding, Food and Beverage ERP and Audio Video and Web Conferencing.
Zaxbys has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Netchex, Arrowstream and Cisco Systems.
Zaxbys recently adopted applications including
Arrowstream Central in 2024, ArrowStream Suite in 2024 and ArrowStream Food Service Incident Management (FSIM) in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Zaxbys’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Zaxbys’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Zaxbys technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.