FLEXENTIAL
11900 East Cornell Avenue Building B, 3rd Floor,
Aurora, 80014, CO,
United States
Aurora, 80014, CO,
United States
1 888-552-3539
Professional Services
FLEXENTIAL Technographics
FLEXENTIAL Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by FLEXENTIAL and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1005 FLEXENTIAL employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that FLEXENTIAL has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2019, Sterling Background Check for BackGround Screening in 2021, LiveChat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems FLEXENTIAL is running and its propensity to invest more and deepen its relationship with Oracle , Sterling Talent Solutions , Gallup or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing FLEXENTIAL revenues, which have grown to $340.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for FLEXENTIAL intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
FLEXENTIAL Tech Stack and Enterprise Applications
FLEXENTIAL ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019, Flexential implemented Oracle NetSuite ERP as its primary ERP Financial platform for core finance and accounting operations. The deployment targeted the companys centralized financial function for a U.S.-based professional services and data center provider with roughly 1,005 employees, and positioned Oracle NetSuite ERP to handle transactional accounting and consolidation workloads.
The implementation emphasized standard ERP Financial capabilities, including general ledger configuration, accounts payable, accounts receivable, cash management, and revenue recognition workflows aligned to services and recurring billing models. Financial reporting and dashboarding were configured to support period close processes and month end orchestration, with role-based access and audit trail controls applied to key ledgers and subledgers.
Operational coverage focused on finance, accounting, tax, and revenue operations within the United States, with configuration patterns consistent with multi-entity accounting and intercompany transaction handling common to mid-market service providers. The project narrative and recruiting signal show NetSuite product experience was prioritized for staff, indicating governance expectations for in-platform maintenance and functional ownership by finance teams.
Governance workstreams included standardizing chart of accounts, enforcing period close controls, and establishing process ownership for revenue and billing exceptions, supported by NetSuites native workflow and approval capabilities. Recruiting language from the company indicated that experience with NetSuite was a plus, reflecting an ongoing emphasis on building in-house operational capability to run and extend Oracle NetSuite ERP.
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FLEXENTIAL HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2021 | 2021 |
In 2021 Flexential deployed Sterling Background Check as its BackGround Screening solution. Sterling Background Check was used to initiate and monitor pre-employment background checks for full-time employees, interns, temporary employees, and contingent workers, executing State and Federal level screening as part of the company onboarding flow.
The implementation centered on candidate initiation, adjudication and results monitoring capabilities within Sterling Background Check, aligned to the broader onboarding workstream. Functional configuration covered requester and reviewer roles, status tracking for in-process screens, and case management for contested results, with the Human Resource Specialist acting as the operational owner for ongoing initiation and monitoring activity.
Operational coverage spanned Flexential sites across the United States, and the Sterling Background Check workflow was managed alongside Workday onboarding processes. Flexential HRIS collaborated with HR to maintain accurate system configuration and to test new releases, while background check activity supported compliance reporting requirements such as EEO, Vets, and AAP for all sites.
Governance and process controls were formalized through HR business partner adjudication pathways and a single point of contact model for new hires and managers, enabling consistent handling when background check results were in question. The HR team retained subject matter ownership for the onboarding workstream in Workday and coordinated with HRIS for configuration, testing, and documentation related to the Sterling Background Check deployment.
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Employee Engagement | HCM |
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2019 | 2019 |
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FLEXENTIAL AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, FLEXENTIAL implemented LiveChat on its website. LiveChat functions as the customer facing conversational layer within the Chatbots and Conversational AI category for the organization.
The deployment centers on a web hosted chat widget and agent console, configured to support real time visitor engagement, proactive messaging, and chat transcript capture. Implementation included standard Chatbots and Conversational AI capabilities such as canned responses, session routing to human agents, and transcript logging for post interaction review. LiveChat was provisioned to handle both support inquiries and inbound sales conversations through the website interface.
Operational coverage focused on customer support and sales workflows, where chat routing and agent queue management were used to align conversations with business functions. Governance practices aligned with the deployment emphasized chat transcript retention and agent handoff procedures, and configuration controls were applied to the web chat widget to manage availability across the company web presence. The narrative reflects an application level implementation of LiveChat as the conversational front end for FLEXENTIALs online customer engagement.
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Cognitive Computing | AI-Powered Application |
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2024 | 2024 |
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FLEXENTIAL Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Event Management | Collaboration |
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2025 | 2025 |
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FLEXENTIAL Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management | Content Management |
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2015 | 2015 |
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Digital Signing | Content Management |
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2018 | 2018 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2020 | 2020 |
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FLEXENTIAL CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Account Based Marketing, Sales Engagement | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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FLEXENTIAL ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2019 | 2019 |
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FLEXENTIAL IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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FLEXENTIAL CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at FLEXENTIAL
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Financial Officer | CXO | Finance | |
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Vice President Finance | VP | Finance | |
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Senior Human Resources Business Partner | Manager | HR | |
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Human Resources Director | Director | HR | |
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Senior Director, Total Rewards & HR Operations | Director | HR | |
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Human Resource Information System (HRIS) Manager | Manager | HR | |
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Chief People Officer | CXO | HR | |
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Vice President, Total Rewards and HR Operations | VP | HR | |
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Manager, HR Systems | Manager | HR | |
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Benefits and Leave of Absence Program Manager | Manager | HR | |
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Apps Being Evaluated by FLEXENTIAL Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from FLEXENTIAL IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the FLEXENTIAL digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD FLEXENTIAL Technographics
FLEXENTIAL is a Professional Services organization based in United States,
with around 1005 employees and annual revenues of $340.0 million.
FLEXENTIAL operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Sterling Background Check and LiveChat,
covering areas like ERP Financial, BackGround Screening and Chatbots and Conversational AI.
FLEXENTIAL has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Sterling Talent Solutions and LiveChat, Inc..
FLEXENTIAL recently adopted applications including
ON24 Intelligent Engagement Platform in 2025, MindTickle Copilot in 2024 and 6sense Account Engagement Platform in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of FLEXENTIAL’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates FLEXENTIAL’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete FLEXENTIAL technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.