Hauppauge, 11788, NY,
United States
Flexible Business Systems Technographics
Flexible Business Systems Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Flexible Business Systems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 105 Flexible Business Systems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Flexible Business Systems has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, LiveChat for Chatbots and Conversational AI in 2011, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Flexible Business Systems is running and its propensity to invest more and deepen its relationship with Oracle , LiveChat, Inc. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Flexible Business Systems revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Flexible Business Systems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Flexible Business Systems Tech Stack and Enterprise Applications
Flexible Business Systems ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2016 |
In 2015, Flexible Business Systems implemented Oracle NetSuite ERP to address ERP Financial requirements for its Professional Services operations. The cloud SaaS deployment centralized core financial processing for the 105 person firm, and the implementation focused on modules including general ledger, accounts receivable, accounts payable, billing, revenue recognition, and project accounting. Configuration emphasized project based revenue flows and professional services billing to align financial ledgers with client engagements.
Internal staff with skills in NetSuite, Box, and Microsoft Office 365 supported configuration, integration testing, and ongoing administration. Operational scope covered finance, project accounting, and executive reporting across the company, with role based access controls and approval workflows instituted to govern invoicing and expense processes. The Oracle NetSuite ERP deployment established a single financial system of record and standardized chart of accounts and month end close procedures for the firm.
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Flexible Business Systems AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2011 | 2011 |
In 2011, Flexible Business Systems implemented LiveChat on its public website. The deployment used LiveChat as a cloud hosted chat widget to provide real time messaging and conversational interfaces directly on the company's site, embedding the LiveChat client into customer touch points.
LiveChat was deployed as a Chatbots and Conversational AI solution to support customer support and sales functions, delivering live agent chat, automated responses, visitor tracking, session transcripts, and canned messaging for inbound web inquiries. Operational ownership is with customer service and sales teams, with configuration focused on agent routing, queue management, canned response libraries, and transcript retention workflows to align front line procedures to the Chatbots and Conversational AI application.
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Flexible Business Systems Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Flexible Business Systems implemented Microsoft 365 as its Collaboration platform to support professional services teamwork and corporate communications. Microsoft 365 is referenced on the Flexible Business Systems website and is the primary Collaboration application cited for the company.
The Microsoft 365 deployment centers on standard Collaboration capabilities including Exchange Online for corporate email, SharePoint Online for document management and intranet content, Microsoft Teams for chat and meetings, and OneDrive for file synchronization. Configuration activities are oriented around tenant-level user and license management, mailbox and SharePoint site provisioning, and collaboration governance aligned to professional services workflows.
Operational coverage extends across the 105 employee organization, supporting consulting, delivery, sales, and administrative functions. Administration and access control are handled through centralized tenant administration and directory services native to the Microsoft 365 suite, providing unified identity, access, and collaboration controls for the business.
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Collaboration | Collaboration |
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2020 | 2020 |
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Flexible Business Systems Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2020 | 2020 |
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Flexible Business Systems CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Flexible Business Systems PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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Flexible Business Systems IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Flexible Business Systems
Apps Being Evaluated by Flexible Business Systems Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||