Amersfoort, 3821AG,
Netherlands
Florius Technographics
Florius Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Florius and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Florius employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Florius has purchased the following applications: Verint Workforce Optimization for Workforce Management in 2023, Microsoft 365 for Collaboration in 2015, Sitecore CMS for Web Content Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Florius is running and its propensity to invest more and deepen its relationship with Verint Systems , Microsoft , Sitecore or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Florius revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Florius intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Florius Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Verint Systems | Legacy | Verint Workforce Optimization | Workforce Management | HCM | n/a | 2023 | 2023 |
In 2023, Florius implemented Verint Workforce Optimization as its primary workforce management application. The deployment aligns with the Workforce Management category and was recognized when Florius received Platinum awards for Excellence in Workforce Engagement and Engaged Customer of the Year at the 2023 Verint EMEA Innovate Awards held in the Netherlands and London.
The Verint Workforce Optimization implementation focused on core Workforce Management capabilities typical for contact center operations, including demand forecasting, staffing and scheduling, intraday management, and performance analytics. Florius leveraged Verint Workforce Optimization to centralize workforce planning and employee engagement workflows, adopting configuration and rule sets to match banking and financial services contact patterns.
Operationally the solution was applied to Florius customer service and contact center functions, supporting workforce planners, team leads, and agent scheduling processes. The implementation emphasized automation of scheduling and adherence monitoring, and the Verint Workforce Optimization application was used to instrument performance reporting for managers and workforce analysts.
Governance centered on embedding workforce engagement practices and continuous process refinement, a focus reflected by the award recognition for employee engagement. The Verint Workforce Optimization deployment therefore represents a structured adoption of Workforce Management capabilities at Florius, linking operational workforce planning to customer experience and employee engagement objectives.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sitecore | Legacy | Sitecore CMS | Web Content Management | Content Management | n/a | 2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Florius
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Florius Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||