Brooklyn, 11201, NY,
United States
Flos US Technographics
Flos US Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Flos US and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Flos US employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Flos US has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2012, Microsoft 365 for Collaboration in 2019, Algolia Search for Application, Web and Enterprise Search in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Flos US is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , Algolia or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Flos US revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Flos US intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Flos US Tech Stack and Enterprise Applications
Flos US ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, Flos implemented Oracle NetSuite ERP in the ERP Financial category. The initiative combined an ERP deployment with CRM enablement, with Flos project management directing the implementation and providing targeted user training by function across finance and sales teams.
Oracle NetSuite ERP was configured to support core financial modules including general ledger, accounts receivable, accounts payable, and fixed asset accounting, and to establish order to cash and procure to pay transaction flows consistent with ERP Financial deployments. CRM capabilities were embedded to unify sales and customer service workflows with financial records, supporting quote to cash continuity. Configuration work emphasized chart of accounts alignment and role based access control to meet Flos reporting and control needs.
Operational scope covered finance, sales, and customer service within the United States and reflected the companys mid market scale. Project governance used centralized project management, staged rollout planning, and function specific training and documentation to operationalize the new system. Training activities focused on functional user adoption, ensuring finance and sales teams could operate Oracle NetSuite ERP and the integrated CRM workflows.
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Flos US Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Flos implemented Microsoft 365 to centralize collaboration and productivity across its 200-employee United States operations, using Microsoft 365 as its primary Collaboration platform for corporate communications, document management, and team coordination. Flos Microsoft 365 Collaboration supports office productivity and content workflows for product design, marketing, and corporate operations, aligning the application to core business functions in a consumer packaged goods context.
The implementation emphasized Microsoft 365 native modules, with Exchange Online providing cloud email and calendaring, SharePoint Online serving as the intranet and document repository, OneDrive for individual file sync, Microsoft Teams for synchronous chat and meetings, and the Office application suite for authoring and collaboration. Tenant-level configuration included role-based user provisioning, information architecture for SharePoint sites and libraries, and centralized administration through the Microsoft 365 admin center and identity controls.
Operational coverage was company-wide across Flos corporate functions, with governance practices established for content lifecycle, access control, and collaborative workspace naming conventions to reduce duplication and improve findability. The narrative is based on Flos deployment of Microsoft 365 as a Collaboration platform and reflects a cloud-first, centralized collaboration architecture implemented in 2019.
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Flos US Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2019 | 2019 |
In 2019, Flos implemented Algolia Search on its public website. Algolia Search is deployed as the customer-facing site search and is identified in the Application, Web and Enterprise Search category. The implementation focuses on indexing product listings and editorial content to surface results for shoppers and site visitors, and it is embedded into site search UI to serve e-commerce and marketing touch points. The deployment model is web-hosted and oriented toward fast query response and relevance control typical of site search architectures.
Configuration and operational work included index design, relevance tuning, autocomplete and facet configuration, and search UI integration. Operational governance is organized around merchandising and marketing responsibilities for relevance rules and content indexing cadence, with technical ownership for index management and API integration. Algolia Search capabilities are used to centralize search functionality on the Flos website, improving product discovery workflows across digital commerce and marketing functions.
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Flos US CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2014 | 2014 |
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Flos US ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Flos US PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2017 | 2017 |
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Flos US IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Flos US CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Flos US
Apps Being Evaluated by Flos US Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||