AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Fluegger Group Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Certainly Legacy Certainly Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021 Fluegger Group deployed Certainly on their public website, adopting Certainly as a web-embedded conversational layer to support customer-facing interactions. The deployment is categorized as Chatbots and Conversational AI and is oriented toward web-based engagement for retail and trade customers in the oil, gas and chemicals sector. Configuration work centered on embedding the Certainly widget across site pages, authoring conversational flows, automating FAQs, and capturing contact leads through conversational forms. Implementation tasks included intent mapping, session handling, response scripting, and handoff patterns to escalate complex inquiries to human agents, reflecting standard Chatbots and Conversational AI functional modules. Operational coverage was limited to the company website and touched customer service and digital marketing workflows, requiring governance for conversational content updates and response training. Ongoing administration relies on Certainly’s management and analytics capabilities for monitoring conversations, tuning flows, and maintaining the conversational experience aligned with Fluegger Group’s customer engagement processes.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Optimizely Legacy Optimizely Search & Navigation (ex Episerver Find) Application, Web and Enterprise Search Content Management n/a 2021 2021
Web Content Management Content Management 2019 2019
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2024 2024
Personalization and Product Recommendations eCommerce 2011 2011
Product Information Management eCommerce 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Automation CRM 2022 2022
Tag Management CRM 2020 2020
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2022 2022
Application Hosting and Computing Services IaaS 2012 2012
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2022 2022
IT Decision Makers and Key Stakeholders at Fluegger Group
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Fluegger Group Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Fluegger Group Technographics

Fluegger Group is a Oil, Gas and Chemicals organization based in Denmark, with around 350 employees and annual revenues of $281.0 million.

Fluegger Group operates a diverse technology stack with applications such as Certainly, Microsoft 365 and Optimizely Search & Navigation (ex Episerver Find), covering areas like Chatbots and Conversational AI, Collaboration and Application, Web and Enterprise Search.

Fluegger Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Certainly, Microsoft and Optimizely.

Fluegger Group recently adopted applications including commercetools Commerce in 2024, Hubspot Marketing Automation in 2022 and Microsoft Azure Cloud Services in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Fluegger Group’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Fluegger Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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