Fluent Commerce
Level 5, 68 Harrington Street,
Sydney, 2000, NSW,
Australia
Sydney, 2000, NSW,
Australia
61 1300 358 368
Professional Services
Fluent Commerce Technographics
Fluent Commerce Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Fluent Commerce and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Fluent Commerce employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fluent Commerce has purchased the following applications: UKG Great Place to Work Emprising for Employee Experience, Employee Engagement in 2022, Google Workspace (Formerly Google G-Suite) for Collaboration in 2018, DocuSign eSignature for Digital Signing in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fluent Commerce is running and its propensity to invest more and deepen its relationship with UKG , Google , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fluent Commerce revenues, which have grown to $44.8 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fluent Commerce intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Fluent Commerce Tech Stack and Enterprise Applications
Fluent Commerce HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Great Place to Work Emprising | Employee Experience, Employee Engagement | HCM | n/a | 2022 | 2024 |
In 2022, Fluent Commerce implemented UKG Great Place to Work Emprising on their website, embedding the application into public employer branding and candidate-facing pages. The deployment positions UKG Great Place to Work Emprising within Fluent Commerce Employee Experience,Employee Engagement efforts and aligns the solution with HR and talent acquisition objectives.
The implementation leverages standard Employee Experience,Employee Engagement capabilities, including employee and candidate surveys, engagement pulse workflows, benchmarking and reporting, and action-planning modules. Configuration focused on web-exposed widgets and badge displays plus internal analytics to surface engagement trends, with the full application name UKG Great Place to Work Emprising used for external employer credibility and internal measurement.
Integrations were implemented at the presentation and data layer without naming third-party systems, enabling survey capture on careers pages and scheduled export of engagement datasets into People Operations dashboards. Operational scope covers HR, talent acquisition, and employer brand teams, with the website serving as the primary external channel and HR portals used for internal access and administration.
Governance was established under People Operations, with administration, survey cadence, and content approval workflows centralized to ensure consistent employer messaging and measurement. Rollout followed a staged approach across recruiting and HR stakeholders, with ongoing configuration for survey schedules and reporting views to support continuous employee engagement processes.
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Fluent Commerce Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Fluent Commerce implemented Google Workspace (Formerly Google G-Suite) to provide enterprise Collaboration across its 200 person professional services organization in Australia. The deployment positioned Google Workspace (Formerly Google G-Suite) as the core collaboration suite for corporate email, document coauthoring, calendaring, and virtual meetings, aligning Collaboration capabilities with business functions such as sales, consulting delivery, marketing, and operations.
The implementation leveraged standard Google Workspace modules including Gmail, Drive, Docs, Sheets, Slides, Calendar, Meet and the Google Admin console for centralized user and domain management. Configuration emphasized domain-based email provisioning tied to the company website, group and role based access controls, and centralized administrative workflows for account lifecycle and data retention. The deployment scope covered organization-wide user provisioning and collaborative content workflows, with governance implemented through the Google Admin console to manage identities, sharing policies, and administrative roles.
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Fluent Commerce Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2023 | 2023 |
In 2023, Fluent Commerce implemented DocuSign eSignature as a Digital Signing capability on its website. The deployment embeds DocuSign eSignature into customer facing workflows to capture legally binding electronic signatures and to retain audit trails and compliance metadata.
Fluent Commerce configured DocuSign eSignature around embedded signing workflows and templated documents, leveraging signing ceremony controls and envelope management to standardize contract execution. The integration is implemented on the public website to instrument signature capture within order and customer agreement flows, and governance was established through centralized template management and access controls to enforce consistent signature sequencing and approval policies.
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Fluent Commerce eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2024 | 2024 |
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Fluent Commerce CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Fluent Commerce ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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Fluent Commerce IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Fluent Commerce Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EOR (Employer of Record) | Professional Services |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Fluent Commerce
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Fluent Commerce Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Fluent Commerce IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Fluent Commerce digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Fluent Commerce Technographics
Fluent Commerce is a Professional Services organization based in Australia,
with around 200 employees and annual revenues of $44.8 million.
Fluent Commerce operates a diverse technology stack with applications such as
UKG Great Place to Work Emprising, Google Workspace (Formerly Google G-Suite) and DocuSign eSignature,
covering areas like Employee Experience, Employee Engagement, Collaboration and Digital Signing.
Fluent Commerce has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, Google and DocuSign.
Fluent Commerce recently adopted applications including
commercetools Commerce in 2024, DocuSign eSignature in 2023 and Safeguard Employer of Record (EOR) in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Fluent Commerce’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Fluent Commerce’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Fluent Commerce technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.