Flughafen Muenchen GmbH
Nordallee 25 Munchen-Flughafen,
Munich, 85356,
Germany
Munich, 85356,
Germany
49 89 97500
Transportation
Flughafen Muenchen GmbH Technographics
Flughafen Muenchen GmbH Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Flughafen Muenchen GmbH and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8700 Flughafen Muenchen GmbH employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Flughafen Muenchen GmbH has purchased the following applications: SAP S/4 HANA for ERP Financial in 2018, d.vinci Applicant Management for Applicant Tracking System in 2018, Ruby Live Chat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Flughafen Muenchen GmbH is running and its propensity to invest more and deepen its relationship with SAP , d.vinci HR-Systems , Ruby or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Flughafen Muenchen GmbH revenues, which have grown to $1.91 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Flughafen Muenchen GmbH intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Flughafen Muenchen GmbH Tech Stack and Enterprise Applications
Flughafen Muenchen GmbH ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, Flughafen Muenchen GmbH engaged SAP Enterprise Support to prepare for migration to the SAP HANA platform and for adoption of SAP S/4 HANA as its ERP Financial system. The engagement was driven by a corporate strategy to move Oracle-based SAP ERP and SAP Business Warehouse SAP BW workloads onto SAP HANA, a program characterized by very large databases and elevated technical risk.
SAP Enterprise Support experts executed targeted quality checks, including data volume management checks and custom code maintainability checks, to shape the SAP S/4 HANA implementation approach. The work included analysis of the largest tables to identify candidates for database size reduction on both SAP BW and SAP ERP, and identification of custom code on SAP ERP that could be adapted or reduced to fit the SAP HANA runtime and SAP S/4 HANA data model.
Operational coverage focused on the SAP BW business warehouse environment and the SAP ERP landscape that underpin Flughafen Muenchen GmbH airport management services, ensuring the ERP Financial baseline aligned with core passenger, operations, and services workflows. The narrative centers on preparing transactional and analytical layers for HANA, reducing data volume footprint, and simplifying custom code to improve maintainability ahead of SAP S/4 HANA adoption.
SAP Enterprise Support delivered value maps for custom code and shared results from quality checks, and FMG management received concrete recommendations for next steps. The explicit findings showed potential for significant data volume reductions, especially in the business warehouse system, and provided a governance-oriented roadmap for cleanup and code adaptation prior to the SAP S/4 HANA cutover.
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Flughafen Muenchen GmbH HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| d.vinci HR-Systems | Legacy | d.vinci Applicant Management | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, Flughafen Muenchen GmbH deployed d.vinci Applicant Management as its Applicant Tracking System on the public careers site, using the vendor platform to host job listings and capture applicant submissions directly through the Munich Airport jobs portal. The implementation positioned d.vinci Applicant Management as the primary recruitment intake layer for HR, centralizing external candidate entry points on the company website.
The d.vinci Applicant Management deployment was configured to manage core ATS functions including job posting management, online application form capture, candidate profile creation, status tracking through the hiring workflow, and recruiter-facing search and reporting capabilities. Workflows were instrumented to route candidate records through defined stages of review and to standardize application metadata, reflecting typical Applicant Tracking System functional patterns aligned with talent acquisition operations.
Operational ownership focused on Flughafen Muenchen GmbH HR and talent acquisition teams, with the system integrated into the public careers site for direct application capture and centralized case handling. Governance emphasis was placed on standardizing candidate intake and status workflows across hiring managers and recruiters, enabling consistent processing of applications and single-source candidate records within d.vinci Applicant Management.
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Core HR | HCM |
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2014 | 2014 |
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Flughafen Muenchen GmbH AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Flughafen Muenchen GmbH implemented Ruby Live Chat on its public website. Ruby Live Chat is deployed as a web chat widget under the Chatbots and Conversational AI category to support passenger-facing customer service and information workflows.
The deployment uses an embedded website chat interface coupled with a web-based agent console, providing live messaging, session management, queuing and transcript capture consistent with Chatbots and Conversational AI implementations. Configuration emphasized routing inbound visitor sessions to airport customer service teams and enabling scripted conversational flows for common passenger queries and information requests.
Operational coverage centers on customer service and passenger assistance functions, with Ruby Live Chat embedded in the public web estate to surface real time guidance and travel information. Governance included adjustments to digital engagement workflows and agent handling procedures, assigning operational ownership to customer service leaders and rolling the capability into the website in phased increments.
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Flughafen Muenchen GmbH Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Data Warehouse | Analytics and BI |
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2018 | 2018 |
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Process Mining | Analytics and BI |
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2015 | 2015 |
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Flughafen Muenchen GmbH Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Flughafen Muenchen GmbH Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2022 | 2022 |
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Enterprise Content Management | Content Management |
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2016 | 2016 |
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Web Content Management | Content Management |
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2018 | 2018 |
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Flughafen Muenchen GmbH CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2018 | 2018 |
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Flughafen Muenchen GmbH TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Whistleblowing Management | TRM |
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2017 | 2017 |
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Flughafen Muenchen GmbH IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Cloud Storage | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Flughafen Muenchen GmbH
| First Name | Last Name | Title | Function | Department | Phone | |
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Assistant Head of Marketing & Sales key User SAP -CRM | Director | Marketing | |
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Head of SAP Technology and Compliance | Director | IT | |
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Senior system architect / project manager SAP RE-FX | Manager | IT | |
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Apps Being Evaluated by Flughafen Muenchen GmbH Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Flughafen Muenchen GmbH IT executives and key decision makers. This section highlights Flughafen Muenchen GmbH's latest recorded technology evaluations, including Microsoft Dynamics 365 Business Central for ERP Financial on 2025-01-15. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Flughafen Muenchen GmbH digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-01-15 | Flughafen Muenchen GmbH | Evaluated | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | ERP |
FAQ - APPS RUN THE WORLD Flughafen Muenchen GmbH Technographics
Flughafen Muenchen GmbH is a Transportation organization based in Germany,
with around 8700 employees and annual revenues of $1.91 billion.
Flughafen Muenchen GmbH operates a diverse technology stack with applications such as
SAP S/4 HANA, d.vinci Applicant Management and Ruby Live Chat,
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
Flughafen Muenchen GmbH has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, d.vinci HR-Systems and Ruby.
Flughafen Muenchen GmbH recently adopted applications including
DocuSign eSignature in 2022, Ruby Live Chat in 2021 and Cisco Webex Meetings in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Flughafen Muenchen GmbH’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Flughafen Muenchen GmbH’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Flughafen Muenchen GmbH technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.