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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Fly Russia Tech Stack and Enterprise Applications

Fly Russia CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zed-Axis Technologies Legacy Zed Service CRM CRM n/a 2017 2017
In 2017, Fly Russia deployed Zed Service, a CRM from Zed-Axis Technologies, to manage after-sales service operations for its handset business across regional markets. Zed-Axis testimonials reference the handset business as Fly Phones Russia, confirming the deployment focus on warranty and repair workflows for Fly Mobile products. The implementation concentrated on configuring case management and workflow automation to support warranty intake, repair tracking, service claims, approvals routing, and invoicing workflows. Zed Service was used to instrument service ticketing and approval chains, aligning CRM service modules with warranty and repair operational processes. Operational coverage focused on regional service centers and after-sales teams, consolidating service claim records and providing real-time data management for claims, approvals and invoicing across service operations. The vendor provided implementation and support services according to the testimonial, enabling centralized visibility into repair lifecycle and claims processing. Governance adjustments included standardizing warranty handling and approval workflows within the CRM to bring consistency across sites and business functions such as customer service, field technicians and billing. Zed-Axis support and the stated improvement in real-time data management for service claims, approvals and invoicing are cited outcomes of the Zed Service CRM deployment.

IT Decision Makers and Key Stakeholders at Fly Russia

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Fly Russia Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Fly Russia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Fly Russia digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Fly Russia Technographics
Fly Russia is a Manufacturing organization based in Russia, with around 150 employees and annual revenues of $100.0 million.
Fly Russia operates a diverse technology stack with applications such as Zed Service, covering areas like CRM.
Fly Russia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Zed-Axis Technologies.
Fly Russia recently adopted applications including Zed Service in 2017, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Fly Russia’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Fly Russia’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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