
Paris, 94200,
France
Fnac Darty SA Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Fnac Darty SA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25000 Fnac Darty SA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fnac Darty SA has purchased the following applications: QlikView for Analytics and BI in 2017, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2016, Odigo CCaaS for Call Center in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fnac Darty SA is running and its propensity to invest more and deepen its relationship with Qlik , Microsoft , AT&T or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fnac Darty SA revenues, which have grown to $9.15 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fnac Darty SA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Analytics and BI
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Qlik | Legacy | QlikView | Analytics and BI | Analytics and BI | n/a | 2017 | 2017 |
IaaS
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2016 | 2016 |
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
CRM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Odigo | Legacy | Odigo CCaaS | Call Center | CRM | n/a | 2016 | 2017 |
|
|
|
CRM | CRM |
|
2019 | 2019 |
|
|
|
Customer Analytics | CRM |
|
2017 | 2017 |
|
|
|
Customer Engagement | CRM |
|
2018 | 2018 |
|
|
|
Customer Experience | CRM |
|
2017 | 2017 |
|
|
|
Customer Loyalty | CRM |
|
2018 | 2018 |
|
|
|
Customer Support | CRM |
|
2017 | 2017 |
|
|
|
Marketing Analytics | CRM |
|
2017 | 2017 |
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
AI-Powered Application
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2019 | 2019 |
Collaboration
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Collaboration | Collaboration |
|
2016 | 2016 |
Content Management
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Digital Signing | Content Management |
|
2020 | 2020 |
|
|
|
Intelligent Document Processing | Content Management |
|
2017 | 2017 |
EPM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Environmental, Social, and Governance (ESG) | EPM |
|
2021 | 2021 |
SCM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Inventory Management | SCM |
|
2017 | 2017 |
ITSM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
IT Service Management | ITSM |
|
2019 | 2019 |
ERP Services and Operations
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Retail Management | ERP Services and Operations |
|
2014 | 2015 |
|
|
|
Retail Management | ERP Services and Operations |
|
2014 | 2015 |
ERP Financial Management
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Subscription and Recurring Billing | ERP Financial Management |
|
2020 | 2020 |
PaaS
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
First Name | Last Name | Title | Function | Department | Phone | |
---|---|---|---|---|---|---|
Marketing and Customer Experience Director | Director | Customer Service | ||||
PMO Customer Experience | CXO | Customer Service | ||||
International CRM Director | Director | IT | ||||
Customer Service Director | Director | Customer Service | ||||
Chief Operating Officer | CXO | Finance | ||||
E-commerce Director / Digital Factory Leader | Director | IT | ||||
Director Merchandising | Director | Finance | ||||
Head of Marketplace customer experience | Director | Customer Service | ||||
Director, Consumer Services and Sustainability | Director | Finance | ||||
Assistant Manager of New Omnichannel Customer Journeys | Manager | Customer Service | ||||
VP Customer, Marketing, and Business Development | VP | Marketing |
Date | Company | Status | Vendor | Product | Category | Market |
---|---|---|---|---|---|---|
No data found |