Brooklyn, 11218, NY,
United States
Focus Camera, Inc. Technographics
Focus Camera, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Focus Camera, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Focus Camera, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Focus Camera, Inc. has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2019, Moodle LMS for Learning and Development in 2021, Zendesk Chat for Chatbots and Conversational AI in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Focus Camera, Inc. is running and its propensity to invest more and deepen its relationship with Oracle , Paddle , Affirm or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Focus Camera, Inc. revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Focus Camera, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Focus Camera, Inc. Tech Stack and Enterprise Applications
Focus Camera, Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019, Focus Camera, Inc. implemented Oracle NetSuite ERP to consolidate disparate QuickBooks and Excel based accounting workflows. Focus Camera, Inc. implemented Oracle NetSuite ERP as its ERP Financial platform to centralize finance and accounting functions across departmental reporting and transactional processing.
The implementation emphasized core financial modules including general ledger, accounts payable, accounts receivable, bank reconciliation, and period close controls. Configuration work focused on chart of accounts standardization, departmental cost center mapping, automated journal processing, and templated financial reporting to replace ad hoc spreadsheet reconciliations.
Data migration and conversion were driven by an in depth analysis of QuickBooks data and departmental Excel files, with cleansing, mapping, and staged imports into Oracle NetSuite ERP. Operational controls included CSV import templates, reconciliation checkpoints, and transaction validation routines to preserve accounting integrity across finance, merchandising, and fulfillment departments.
Governance and rollout were executed in phased departmental waves, supported by standardized accounting procedures, role based user access, and targeted training for accounting and store operations teams. Process workflows were formalized for order to cash and procure to pay cycles, establishing a centralized financial reporting cadence and documented controls for ongoing operations.
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Focus Camera, Inc. HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Moodle | Legacy | Moodle LMS | Learning and Development | HCM | n/a | 2021 | 2021 |
In 2021, Focus Camera, Inc. implemented Moodle LMS as its Learning and Development platform. The Moodle LMS instance is surfaced through the Focus Camera website to provide centralized access for employees and to host company training content alongside public site resources.
The deployment emphasizes core LMS capabilities typical for the Learning and Development category, including a configurable course catalog, role based user management, enrollment workflows, assessment and quiz engines, certification and completion tracking, and reporting dashboards. Moodle LMS has been configured to support modular course pages and standard eLearning packaging to accommodate vendor and internally produced content.
Operational coverage targets both retail store associates and corporate support functions, with administration split between course owners and centralized learning administrators. Governance relies on role based access control, content owner workflows for course publication, and administrative oversight for user provisioning and course catalog management. Integration with the company website is explicit, providing a single access surface for learners and enabling centralized content delivery through the Moodle LMS instance.
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Focus Camera, Inc. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013, Focus Camera, Inc. implemented Zendesk Chat on its e commerce website. Zendesk Chat is used as a web customer engagement layer in the Chatbots and Conversational AI category to capture live chat interactions and pre sales inquiries for online shoppers.
The deployment centers on a customer facing web chat widget and an agent console, configured with canned responses, proactive chat triggers, chat routing and transcript logging to support order assistance and issue resolution. Zendesk Chat configuration emphasized session handling workflows and agent queueing to align online conversations with support staffing.
Operational coverage is limited to the Focus Camera website and is staffed by customer support and e commerce teams, with chat sessions recorded for agent follow up and quality review. The implementation focuses on real time messaging, session persistence, and retention of conversation transcripts to support asynchronous customer interactions.
Governance introduced standardized chat handling procedures, response templates, and transcript retention rules to ensure consistent customer communication and operational control. Training and agent onboarding were aligned to the Zendesk Chat workflow to embed conversational handling into existing customer service operations.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Focus Camera, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Event Management | Collaboration |
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2021 | 2021 |
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Focus Camera, Inc. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2018 | 2018 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Focus Camera, Inc. eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2012 | 2012 |
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eCommerce | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2021 | 2021 |
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Shipping Management | eCommerce |
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2018 | 2018 |
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Focus Camera, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2021 | 2021 |
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Customer Engagement, Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Partner Relationship Management | CRM |
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2014 | 2014 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Focus Camera, Inc. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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Focus Camera, Inc. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Focus Camera, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Focus Camera, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
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| Customer Service Manager | Manager | Customer Service | ||||
| eCommerce Marketplace Sales Manager | Manager | Sales | ||||
| Vice President of Sales | VP | Sales |
Apps Being Evaluated by Focus Camera, Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||