AI Buyer Insights:

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

Forest of Dean District Council
Location
High Street,
Coleford, GL16 8HG,
United Kingdom
Website
https://www.fdean.gov.uk/
Phone
44 15 9481 0000
Artw industry
Government
Employee
Revenue

Forest of Dean District Council Technographics

Forest of Dean District Council Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Forest of Dean District Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 247 Forest of Dean District Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Forest of Dean District Council has purchased the following applications: Unit4 Business World for ERP Financial in 2014, GovMetric CX (ex ServMetric) for Customer Experience in 2020, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Forest of Dean District Council is running and its propensity to invest more and deepen its relationship with UNIT4 , GovMetric , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Forest of Dean District Council revenues, which have grown to $29.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Forest of Dean District Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Forest of Dean District Council Tech Stack and Enterprise Applications

Forest of Dean District Council ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
UNIT4 Legacy Unit4 Business World ERP Financial ERP n/a 2014 2014
In 2014 Forest of Dean District Council implemented Unit4 Business World. The council purchased a perpetuity license for Unit4 Business World with no expiry, and the software was costed over 10 years in the business case, establishing the application as the council's long term ERP Financial platform. Unit4 Business World was implemented to centralize core finance capabilities typical of ERP Financial systems, including general ledger, budgeting, accounts payable and accounts receivable, and procurement-aligned transactional workflows. The deployment supported council finance operations across departments, standardizing budgeting cycles and statutory financial reporting, and establishing governance around cost allocation and control through configured modules and finance process workflows.
Forest of Dean District Council CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
GovMetric Legacy GovMetric CX (ex ServMetric) Customer Experience CRM n/a 2020 2020
In 2020, Forest of Dean District Council deployed GovMetric CX (ex ServMetric) on its public website. GovMetric CX (ex ServMetric) is implemented as a Customer Experience solution to capture citizen feedback and to instrument web service interactions, linking the application to customer service, digital services, and communications functions within the council. The implementation uses GovMetric CX (ex ServMetric) as an embedded web feedback layer paired with a cloud-hosted analytics and reporting console, consistent with typical Customer Experience deployments. Functional capabilities configured include in-page feedback capture, satisfaction scoring and free-text comment collection, configurable survey prompts, and dashboard reporting for trend analysis and KPI monitoring. Operational ownership is described at the website and service level, with governance and configuration processes centered on the council web services and customer service teams for survey configuration and report consumption. The narrative focuses on the structural deployment and functional coverage of GovMetric CX (ex ServMetric) as the council's Customer Experience instrument on its public-facing site.
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2021 2021
Sales Automation, CRM, Sales Engagement CRM 2019 2019
Forest of Dean District Council AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Chat (formerly Salesforce Live Agent) Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, Forest of Dean District Council deployed Salesforce Chat (formerly Salesforce Live Agent) on its public website. The deployment uses Chatbots and Conversational AI capabilities to deliver real-time web chat for residents and visitors, with an embedded chat widget and live agent handoff to handle enquiries that require human response. The implementation centers on standard chat modules including pre-chat data capture, automated triage responses, queue-based routing to council service agents, and session transcripts for case reference. Operational ownership rests with the council's digital services and customer service teams, who control availability windows, staffing rules and transcript retention within the Salesforce Chat configuration.
Forest of Dean District Council Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2020 2020
Collaboration Collaboration 2016 2016
Collaboration Collaboration 2017 2017
Forest of Dean District Council Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Signing Content Management 2021 2021
Web Content Management Content Management 2020 2020
Forest of Dean District Council IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Forest of Dean District Council

First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts

Apps Being Evaluated by Forest of Dean District Council Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Forest of Dean District Council IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Forest of Dean District Council digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Forest of Dean District Council Technographics
Forest of Dean District Council is a Government organization based in United Kingdom, with around 247 employees and annual revenues of $29.0 million.
Forest of Dean District Council operates a diverse technology stack with applications such as Unit4 Business World, GovMetric CX (ex ServMetric) and Salesforce Chat (formerly Salesforce Live Agent), covering areas like ERP Financial, Customer Experience and Chatbots and Conversational AI.
Forest of Dean District Council has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as UNIT4, GovMetric and Salesforce.
Forest of Dean District Council recently adopted applications including Intuit Mailchimp in 2021, DocuSign eSignature in 2021 and GovMetric CX (ex ServMetric) in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Forest of Dean District Council’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Forest of Dean District Council’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Forest of Dean District Council technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.