AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Forest of Dean District Council Tech Stack and Enterprise Applications

Forest of Dean District Council ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
UNIT4 Legacy Unit4 Business World ERP Financial ERP n/a 2014 2014
In 2014 Forest of Dean District Council implemented Unit4 Business World. The council purchased a perpetuity license for Unit4 Business World with no expiry, and the software was costed over 10 years in the business case, establishing the application as the council's long term ERP Financial platform. Unit4 Business World was implemented to centralize core finance capabilities typical of ERP Financial systems, including general ledger, budgeting, accounts payable and accounts receivable, and procurement-aligned transactional workflows. The deployment supported council finance operations across departments, standardizing budgeting cycles and statutory financial reporting, and establishing governance around cost allocation and control through configured modules and finance process workflows.
Forest of Dean District Council AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Chat (formerly Salesforce Live Agent) Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, Forest of Dean District Council deployed Salesforce Chat (formerly Salesforce Live Agent) on its public website. The deployment uses Chatbots and Conversational AI capabilities to deliver real-time web chat for residents and visitors, with an embedded chat widget and live agent handoff to handle enquiries that require human response. The implementation centers on standard chat modules including pre-chat data capture, automated triage responses, queue-based routing to council service agents, and session transcripts for case reference. Operational ownership rests with the council's digital services and customer service teams, who control availability windows, staffing rules and transcript retention within the Salesforce Chat configuration.
Forest of Dean District Council Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2020 2020
In 2020, Forest of Dean District Council deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution. The council embedded Cisco Webex Meetings on its public website to enable browser-based participation in council sessions and to support internal remote collaboration across administrative and service teams. Configuration emphasized meeting scheduling, meeting controls, and core audio video conferencing capabilities such as screen sharing and recording, consistent with Audio Video and Web Conferencing deployments. Operational coverage included public-facing engagement through the website and internal collaboration across council services, with governance implemented through role-based meeting administration and standardized scheduling workflows.
Collaboration Collaboration 2016 2016
Collaboration Collaboration 2017 2017
Forest of Dean District Council Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Signing Content Management 2021 2021
Web Content Management Content Management 2020 2020
Forest of Dean District Council CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2020 2020
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2021 2021
Sales Automation, CRM, Sales Engagement CRM 2019 2019
Forest of Dean District Council IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Forest of Dean District Council

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Forest of Dean District Council Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Forest of Dean District Council IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Forest of Dean District Council digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Forest of Dean District Council Technographics
Forest of Dean District Council is a Government organization based in United Kingdom, with around 247 employees and annual revenues of $29.0 million.
Forest of Dean District Council operates a diverse technology stack with applications such as Unit4 Business World, Salesforce Chat (formerly Salesforce Live Agent) and Cisco Webex Meetings, covering areas like ERP Financial, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Forest of Dean District Council has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as UNIT4, Salesforce and Cisco Systems.
Forest of Dean District Council recently adopted applications including DocuSign eSignature in 2021, Intuit Mailchimp in 2021 and Cisco Webex Meetings in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Forest of Dean District Council’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Forest of Dean District Council’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Forest of Dean District Council technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.