London, W1U 3BW,
United Kingdom
Forsters Technographics
Forsters Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Forsters and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 459 Forsters employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Forsters has purchased the following applications: Kofax Copitrak (ex Nuance Copitrak) for Expense Management in 2020, In-House ATS for Applicant Tracking System in 2020, Civica Galaxy for Legal Practice Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Forsters is running and its propensity to invest more and deepen its relationship with Tungsten Automation , In-House Applications , IRIS Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Forsters revenues, which have grown to $108.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Forsters intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Forsters Tech Stack and Enterprise Applications
Forsters ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tungsten Automation | Legacy | Kofax Copitrak (ex Nuance Copitrak) | Expense Management | ERP | n/a | 2020 | 2020 |
In 2020 Forsters implemented Kofax Copitrak (ex Nuance Copitrak) for Expense Management, a capability the firm lists on its website. The deployment provides centralized capture of print, copy and scan usage and enables structured cost allocation across practice groups and administrative functions.
Kofax Copitrak (ex Nuance Copitrak) was configured as a print and document usage metering platform with modules for usage metering, configurable cost rules, chargeback processing and audit reporting. The implementation uses policy-driven expense management workflows to map usage to departments and support internal chargeback and accounting reconciliation.
Operational coverage is firm-wide across Forsters in the United Kingdom and touches finance, office services and procurement teams responsible for cost allocation and internal billing. The configuration aligns with standard Expense Management patterns, including user identity mapping and device-level tracking to enforce cost rules and produce departmental reports.
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Forsters HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House ATS | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, Forsters implemented an In-House ATS as its Applicant Tracking System to centralize end-to-end recruitment workflows. The In-House ATS was developed and maintained internally and positioned to support hiring across the firm of 459 employees, with explicit coverage for Business Support functions including Finance, BD and Marketing, HR, Compliance and IT.
The In-House ATS was configured with standard Applicant Tracking System capabilities, including job requisition and approval flows, candidate tracking and status management, interview scheduling and assessor feedback capture, and offer management workflows. The implementation also included searchable applicant records and configurable role based access controls to align hiring permissions with stakeholder responsibilities.
Deployment and operational ownership remained with Forsters internal teams, the application being administered by HR in coordination with IT. Operational scope focused on recruiting and HR generalist activities and was used by hiring managers and HR advisors across the firm to coordinate multi‑stakeholder hiring processes.
Governance was formalized through HR led workflows, with the HR Advisor role overseeing end-to-end recruitment and stakeholder engagement across Finance, BD and Marketing, HR, Compliance and IT. The system supported delivering a high level of service to stakeholders to ensure acquisition of top tier talent, while process controls and approval workflows established clear accountability for requisitions and hires.
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Core HR | HCM |
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2020 | 2020 |
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Employee Recognition and Rewards Management | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2020 | 2020 |
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Task Management | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2020 | 2020 |
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Forsters ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Civica | Legacy | Civica Galaxy | Legal Practice Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Forsters implemented Civica Galaxy as its Legal Practice Management application. The firm uses Civica Galaxy on their website to provide a centralized practice platform that supports firmwide matter intake and client interaction workflows.
Civica Galaxy at Forsters is configured to support common Legal Practice Management functional modules including matter and case management, document management, time recording and billing, calendaring, workflow orchestration, and client portal access. The deployment scope covers fee earners, practice support staff, and finance teams, with role based access controls and standardized matter lifecycle workflows to align legal operations and billing processes.
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Library Management | ERP Services and Operations |
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2020 | 2020 |
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Forsters AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Speech Recognition AI | AI-Powered Application |
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2020 | 2020 |
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Forsters Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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PBX, VoiP and Phone Systems | Collaboration |
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2020 | 2020 |
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Forsters Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Document Management | Content Management |
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2020 | 2020 |
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Document Management | Content Management |
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2020 | 2020 |
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Document Management | Content Management |
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2020 | 2020 |
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Document Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2018 | 2018 |
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Forsters CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2020 | 2020 |
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Forsters PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Quality Management | PLM and Engineering |
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2020 | 2020 |
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Forsters IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Forsters CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Forsters
Apps Being Evaluated by Forsters Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-10-02 | Forsters | Evaluated | Thomson Reuters Elite | Thomson Reuters Elite 3E | Legal Practice Management | ERP Services and Operations |