AI Buyer Insights:

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Michelin, an e2open customer evaluated Oracle Transportation Management

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Michelin, an e2open customer evaluated Oracle Transportation Management

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

Forsyth Barr
Location
Level 10, Forsyth Barr House 35 The Octagon,
Dunedin, 9016,
New Zealand
Website
https://www.forsythbarr.co.nz/
Phone
64 3 477 7464
Artw industry
Banking and Financial Services
Employee
Revenue

Forsyth Barr Technographics

Forsyth Barr Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Forsyth Barr and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Forsyth Barr employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Forsyth Barr has purchased the following applications: Zoom for Audio Video and Web Conferencing in 2020, Hotjar for Customer Experience in 2020, Atlassian Jira Service Desk for IT Service Management in 2022 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Forsyth Barr is running and its propensity to invest more and deepen its relationship with Zoom Video Communications , Contentsquare , Intercom or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Forsyth Barr revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Forsyth Barr intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Forsyth Barr Tech Stack and Enterprise Applications

Forsyth Barr Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoom Video Communications Legacy Zoom Audio Video and Web Conferencing Collaboration n/a 2020 2020
In 2020 Forsyth Barr deployed Zoom as its Audio Video and Web Conferencing platform and embedded Zoom on its public website to provide direct access to live meetings and events. The implementation places Zoom Video Communications functionality on web pages to support client-facing meeting access, registration and playback for advisor interactions and virtual events. The deployment configures standard Audio Video and Web Conferencing capabilities including live meetings, webinars, screen sharing and session recording, enabling synchronous advisor-client communications and web-hosted presentations. Operational scope is focused on client advisory teams and client services within Forsyth Barr in New Zealand, with governance adjustments to web-facing scheduling and access controls to align conferencing usage with financial services compliance and client privacy practices.
Forsyth Barr CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2020 2020
In 2020, Forsyth Barr implemented Hotjar on its public website to strengthen Customer Experience instrumentation. The deployment centered on client-facing web properties and was configured to capture behavioral analytics and qualitative feedback using Hotjar, aligning the application with digital marketing, UX, product, and analytics functions. Hotjar was used for session recordings and heatmaps to observe on-page interaction patterns and to collect direct on-site feedback for iterative design review. Configuration emphasized visitor behavior capture through Hotjar capabilities such as heatmaps, session replay, conversion funnels, and on-page feedback widgets, embedding the Hotjar application into Forsyth Barr’s routine UX analysis workflows. Operational ownership sat with digital and product teams, who used captured behavioral data to prioritize user interface and content adjustments, while governance focused on site-level instrumentation and analyst access controls to support ongoing customer experience improvement.
Customer Support CRM 2020 2020
Marketing Analytics CRM 2020 2020
Forsyth Barr ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Atlassian Legacy Atlassian Jira Service Desk IT Service Management ITSM n/a 2022 2022
In 2022 Forsyth Barr implemented Atlassian Jira Service Desk as its IT Service Management solution. The deployment surfaces Atlassian Jira Service Desk on the Forsyth Barr website, providing a web portal for customers and employees to submit service requests and incidents. The configuration centralizes ticket intake for IT support and client services at the New Zealand financial services firm. The implementation focuses on standard IT Service Management capabilities, including service request management, incident tracking, ticket queues, SLA definitions and workflow automation to route and prioritize work. Configuration work established request types, role based queues, approval workflows and escalation rules to align with existing IT and operations processes. Governance emphasizes ticket lifecycle ownership, access controls for service desk staff and a staged rollout through the website based portal.
Forsyth Barr PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2018 2018
Forsyth Barr IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2017 2017
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Forsyth Barr

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Forsyth Barr Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Forsyth Barr IT executives and key decision makers. This section highlights Forsyth Barr's latest recorded technology evaluations, including Amadeus Altea for Reservation and Booking Management on 2026-02-25 and Veezi Cinema Software for Point Of Sale on 2024-10-01. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Forsyth Barr digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2026-02-25 Forsyth Barr Evaluated Amadeus IT Group Amadeus Altea Reservation and Booking Management ERP Services and Operations
2024-10-01 Forsyth Barr Evaluated Vista Entertainment Solutions Veezi Cinema Software Point Of Sale ERP Services and Operations
FAQ - APPS RUN THE WORLD Forsyth Barr Technographics
Forsyth Barr is a Banking and Financial Services organization based in New Zealand, with around 500 employees and annual revenues of $100.0 million.
Forsyth Barr operates a diverse technology stack with applications such as Zoom, Hotjar and Atlassian Jira Service Desk, covering areas like Audio Video and Web Conferencing, Customer Experience and IT Service Management.
Forsyth Barr has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Zoom Video Communications, Contentsquare and Atlassian.
Forsyth Barr recently adopted applications including Atlassian Jira Service Desk in 2022, Amazon CloudFront in 2022 and Zoom in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Forsyth Barr’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Forsyth Barr’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Forsyth Barr technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.