Charlotte, 28217, NC,
United States
Fortress Mobile Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Fortress Mobile and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Fortress Mobile employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fortress Mobile has purchased the following applications: Everest ERP for ERP Financial in 2012, Zoho SalesIQ for Chatbots and Conversational AI in 2016, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fortress Mobile is running and its propensity to invest more and deepen its relationship with ERP Focus , Zoho Corp. , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fortress Mobile revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fortress Mobile intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ERP Focus | Legacy | Everest ERP | ERP Financial | ERP Financial Management | n/a | 2012 | 2012 |
In 2012 Fortress Mobile deployed Everest ERP to manage core accounting and financial recordkeeping under the ERP Financial category. The implementation focused on the company's finance and accounting function within its United States professional services operations and supported an organization of about 50 employees. Everest ERP was positioned as the primary application to maintain the organization’s financial records.
Functional configuration emphasized daily accounting operations, specifically performing and reconciling the accounting bankbook on a daily cadence to prepare inputs for monthly financial statements. Core capabilities implemented included general ledger maintenance, bankbook reconciliation workflows, and month end financial statement preparation, configured to capture daily transactions and aggregate them into periodic close cycles.
Operational scope covered the finance and accounting teams and their month end close process, with Everest ERP serving as the system of record for cash and ledger activities. The deployment incorporated process level automation for posting and reconciliation tasks to ensure daily reconciliations were available for the monthly close.
Governance centered on embedding daily perform and reconcile routines into standard accounting workflows and requiring reconciled bankbook outputs as primary inputs for monthly financial statements. The narrative reflects Everest ERP used by Fortress Mobile for ERP Financial business functions, linking day to day accounting operations with structured month end reporting.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016 Fortress Mobile deployed Zoho SalesIQ on its public website as a Chatbots and Conversational AI solution. The implementation places Zoho SalesIQ as the primary web engagement layer for the company, embedding the Zoho SalesIQ chat widget to capture visitor context and surface conversational workflows directly on site pages.
The deployment leverages core Chatbots and Conversational AI capabilities, including an embedded chat widget, live chat handoff, visitor tracking and session context, and scripted bot workflows for initial qualification and routing. Configuration work emphasized small team routing and role based access within the Zoho SalesIQ console, aligning automated responses with human escalation paths to support both sales inquiry handling and customer support triage.
Operational coverage is focused on web customer engagement, with management and administration conducted in the Zoho SalesIQ admin interface by Fortress Mobile staff. Governance centers on chat operator assignment and conversation ownership rules that map to the company sales and support functions, and the rollout was implemented directly on the public site without named third party integrators.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Fortress Mobile implemented Zoom, deploying the Zoom Audio Video and Web Conferencing application on its public website. The deployment leverages Zoom's cloud-hosted meeting and webinar capabilities to provide embedded meeting entry points and live client sessions directly from fortressmobile.com, enabling external participants to join from the site without separate portal access. Functional capabilities in use include audio and video conferencing, screen sharing, participant controls and meeting room provisioning, reflecting standard Audio Video and Web Conferencing workflows.
Operational scope focuses on client-facing professional services, sales and support activities where Zoom is used for remote consultations, project workshops and client demonstrations. Governance and administration have been concentrated through centralized account management and meeting configuration controls to standardize access and participant security across the small services organization. Fortress Mobile Zoom Audio Video and Web Conferencing supports session orchestration and ongoing use managed by internal operations, aligning the application to core client engagement and delivery functions.
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Collaboration | Collaboration |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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