Watertown, 2472, MA,
United States
FORUM Pharmaceuticals Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by FORUM Pharmaceuticals and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 FORUM Pharmaceuticals employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that FORUM Pharmaceuticals has purchased the following applications: Oracle Maintenance Cloud for Computerized Maintenance Management (CMMS) in 2014, IQVIA OCE for Customer Engagement in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems FORUM Pharmaceuticals is running and its propensity to invest more and deepen its relationship with Oracle , IQVIA , LeadLander or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing FORUM Pharmaceuticals revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for FORUM Pharmaceuticals intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Maintenance Cloud | Computerized Maintenance Management (CMMS) | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014 FORUM Pharmaceuticals implemented Oracle Maintenance Cloud as part of a coordinated cloud applications program while the Senior IT Business Systems Analyst served as Lead Business Analyst and Co-Project Manager for the initiative. The Oracle Maintenance Cloud deployment at FORUM Pharmaceuticals in Waltham, MA was delivered alongside an Oracle Cloud ERP V9 rollout, aligning maintenance operations with recently configured Finance modules including General Ledger, Fixed Asset, Payables, and Procurement.
The implementation configured core Computerized Maintenance Management (CMMS) capabilities in Oracle Maintenance Cloud, including an enterprise asset registry, work order management, preventive maintenance scheduling, and spare parts inventory workflows. Configuration work emphasized mapping the Maintenance Cloud asset model to the Oracle Fixed Asset module and establishing procurement-driven spare parts requisition flows within the Procurement and Payables modules.
Integrations were executed across the SaaS landscape that FORUM Pharmaceuticals had adopted, leveraging the firm’s established integrations to ADP Workforce Now and Concur for workforce and expense-related data flows, and connecting into SharePoint based purchase order tracking processes for operational visibility. The program used staged cloud environments and governance gates, running conference room pilot and user acceptance testing phases to validate end-to-end maintenance to finance to procurement transactions.
Project governance followed a structured RFP and vendor selection process, business process reviews, change management planning, formal end user training, and post-go-live Oracle Cloud maintenance support managed by the senior analyst. Cross-functional stakeholders from Finance, Facilities, Procurement, IT, Legal, and HR were engaged through testing and training cycles to operationalize the Computerized Maintenance Management (CMMS) capabilities without reference to previous placeholder systems.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IQVIA | Legacy | IQVIA OCE | Customer Engagement | CRM | n/a | 2015 | 2015 |
In 2015, FORUM Pharmaceuticals implemented IQVIA OCE, IQVIA Orchestrated Customer Engagement, as its Customer Engagement solution on the company website. The deployment was site-centric and focused on web-based orchestration and digital engagement workflows sized to a small life sciences commercial organization. The implementation emphasized online content delivery, visitor interaction tracking, and audience segmentation capabilities that align with Orchestrated Customer Engagement functionality.
IQVIA Orchestrated Customer Engagement was embedded into the website to execute engagement logic, personalize on-site content, and capture interaction events for commercial and marketing follow up, with configuration and campaign management owned by the marketing and commercial teams. Operational coverage is limited to the corporate website and commercial functions, enabling campaign orchestration, sequenced engagement flows, and engagement reporting as core operational capabilities. Governance was structured around centralized campaign configuration and role-based access to the IQVIA OCE instance to control messaging and content changes.
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Marketing Analytics | CRM |
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2016 | 2016 |
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