Foxwoods Resort Casino
350 Trolley Line Boulevard,
Mashantucket, 06338-3777, CT,
United States
Mashantucket, 06338-3777, CT,
United States
1 800-369-9663
Leisure and Hospitality
Foxwoods Resort Casino Technographics
Foxwoods Resort Casino Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Foxwoods Resort Casino and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11000 Foxwoods Resort Casino employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Foxwoods Resort Casino has purchased the following applications: Oracle PeopleSoft HCM for Core HR in 2011, Agilysys PanOptic Kiosk for Point Of Sale in 2022, Agilysys Digital Marketing for Intelligent Process Automation in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Foxwoods Resort Casino is running and its propensity to invest more and deepen its relationship with Oracle , UKG , Agilysys or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Foxwoods Resort Casino revenues, which have grown to $4.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Foxwoods Resort Casino intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Foxwoods Resort Casino Tech Stack and Enterprise Applications
Foxwoods Resort Casino HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft HCM | Core HR | HCM | n/a | 2011 | 2017 |
In 2011, Foxwoods Resort Casino implemented Oracle PeopleSoft HCM. The deployment established Oracle PeopleSoft HCM as the enterprise Core HR platform to provide HR and payroll systems support for approximately 11,000 employees across its operations in the United States.
Configuration emphasized PeopleSoft HRMS HR and Payroll modules, implementing Core HR functionality including employee records management, payroll processing workflows, benefits administration, position control, and standard HR transactional processing. Technical configuration addressed human resources master data, payroll calculation rules, and personnel action processing consistent with Core HR requirements.
Integrations were aligned to support payroll execution and HR reporting workflows, including payroll file feeds and consolidated HR data stores where required, with no specific third party systems named. Operational scope covered HR and Payroll departments enterprise wide, and governance focused on HRIS ownership, role based access controls, configuration change control, and payroll cutover controls to manage ongoing HR and payroll operations.
The implementation used PeopleSoft HRMS as the central system for HR and payroll support and positioned Oracle PeopleSoft HCM to centralize Core HR operations and transactional HR management across Foxwoods Resort Casino.
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Payroll | HCM |
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2011 | 2011 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2017 | 2017 |
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Foxwoods Resort Casino ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Agilysys | Legacy | Agilysys PanOptic Kiosk | Point Of Sale | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022 Foxwoods Resort Casino deployed Agilysys PanOptic Kiosk under the Apps Category and completed an enterprise point of sale upgrade across its Ledyard Connecticut property, alongside a rollout of InfoGenesis POS terminals to modernize retail and food and beverage operations. The deployment explicitly targeted guest self service ordering and contactless mobile payments to increase throughput and enable tighter loyalty integration at the property.
The Agilysys PanOptic Kiosk implementation was configured to operate alongside InfoGenesis POS terminals, providing kiosk style ordering interfaces, contactless payment acceptance, and handoff of transactions into the core POS for fulfillment and settlement. Operational coverage focused on retail and food and beverage outlets across the property, with centralized POS configuration and device orchestration used to maintain consistent menus, pricing and loyalty entitlements. Integration points emphasized guest facing ordering flows, payment routing to InfoGenesis POS transaction processing, and linkage to the resort loyalty systems to support guest recognition and rewards.
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Reservation and Booking Management | ERP Services and Operations |
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2020 | 2020 |
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Foxwoods Resort Casino AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Agilysys | Legacy | Agilysys Digital Marketing | Intelligent Process Automation | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Foxwoods Resort Casino implemented Agilysys Digital Marketing in the Analytics and Marketing Loyalty category to centralize guest marketing, loyalty analytics and campaign orchestration across the Foxwoods property and FoxwoodsONLINE channels. The deployment focused on marketing and rewards workflows to support targeted promotions and loyalty program engagement for leisure and hospitality operations at the Connecticut property.
Agilysys Digital Marketing was configured with campaign management, audience segmentation, loyalty analytics and marketing automation capabilities consistent with Analytics and Marketing Loyalty platforms. Configuration work emphasized campaign orchestration, personalized messaging, and analytics dashboards to surface engagement signals for marketing operations and loyalty program managers.
Operational coverage included marketing and rewards teams and ran in parallel with a separate OfferCraft partnership for interactive promotional games and employee communications. Foxwoods partnered with OfferCraft to run interactive campaigns across stadium promotions, ticketing, holiday programs and the annual Lobster Mania event, and to deliver an Employee Communications Platform with a scrolling news feed and gamified training modules for HR.
Governance aligned marketing campaign owners with HR for employee-facing content, while Agilysys Digital Marketing provided centralized analytics and campaign execution for guest-facing loyalty activities. OfferCraft-driven initiatives produced a documented 500% increase in customer satisfaction survey response rate compared to prior efforts, and the property used gamified, photo based and multilingual training and onboarding experiences to accommodate a multilingual workforce.
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Foxwoods Resort Casino Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2020 | 2020 |
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Foxwoods Resort Casino CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Foxwoods Resort Casino IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Backup as a Service (BaaS) | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Foxwoods Resort Casino Managed Services Provider (MSP)
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Workplace & Communications MSP | Managed Services Provider (MSP) |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Foxwoods Resort Casino
| First Name | Last Name | Title | Function | Department | Phone | |
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Executive Director of Compensation, Benefits and Recruitment | Director | HR | |
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Director of Employee Relations | Director | HR | |
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Executive Director of Organizational Development | Director | Finance | |
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Assistant to Vice President of Human Resources | VP | HR | |
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Director of Application Development and Support | Director | IT | |
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Director, Computing Services | Director | IT | |
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Manager, Enterprise Systems | Manager | IT | |
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Principal Engineer Manager of IT | Manager | IT | |
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Apps Being Evaluated by Foxwoods Resort Casino Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Foxwoods Resort Casino IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Foxwoods Resort Casino digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Foxwoods Resort Casino Technographics
Foxwoods Resort Casino is a Leisure and Hospitality organization based in United States,
with around 11000 employees and annual revenues of $4.00 billion.
Foxwoods Resort Casino operates a diverse technology stack with applications such as
Oracle PeopleSoft HCM, Agilysys PanOptic Kiosk and Agilysys Digital Marketing,
covering areas like Core HR, Point Of Sale and Intelligent Process Automation.
Foxwoods Resort Casino has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Agilysys.
Foxwoods Resort Casino recently adopted applications including
NWN Carousel Managed Services in 2023, Agilysys PanOptic Kiosk in 2022 and Flybook in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Foxwoods Resort Casino’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Foxwoods Resort Casino’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Foxwoods Resort Casino technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.