France Loisirs SAS
France Loisirs SAS Technographics
France Loisirs SAS Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by France Loisirs SAS and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 France Loisirs SAS employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that France Loisirs SAS has purchased the following applications: Howtank for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2015, PrestaShop for eCommerce in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems France Loisirs SAS is running and its propensity to invest more and deepen its relationship with Howtank , Microsoft , PrestaShop or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing France Loisirs SAS revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for France Loisirs SAS intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
France Loisirs SAS Tech Stack and Enterprise Applications
France Loisirs SAS AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Howtank | Legacy | Howtank | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, France Loisirs SAS deployed Howtank on its website to deliver conversational customer support. The deployment uses Howtank within the Chatbots and Conversational AI category to automate front-line inquiry handling on franceloisirs.com and to provide live chat escalation pathways to agents.
Howtank was configured with structured conversational workflows including intent classification, scripted FAQ flows, and a self-service knowledge base to handle subscription, order and membership queries. Configuration included live agent escalation and session transfer capabilities so that complex cases can be routed to customer service representatives.
Operational scope focused on the consumer-facing website, aligning digital customer service and e-commerce support teams across France. Governance included centralized content ownership for the knowledge base, agent training on conversational handoffs, and use of session transcripts for quality review and iterative bot tuning.
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France Loisirs SAS Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, France Loisirs SAS deployed Microsoft 365 to establish enterprise Collaboration capabilities across its organization. The publicly observable implementation includes Microsoft 365 being used on their website, indicating the tenant is leveraged for web-facing content workflows as well as internal communication and document sharing.
The deployment centers on cloud SaaS tenancy and typical Microsoft 365 functional modules, including Exchange Online for email, SharePoint Online for intranet and document management, OneDrive for user file storage, and Microsoft Teams for synchronous collaboration. Administration and tenant-level provisioning are managed by corporate IT, with standard governance controls for user lifecycle and content access applied across departments such as editorial, marketing, customer service, and corporate operations.
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France Loisirs SAS eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PrestaShop | Legacy | PrestaShop | eCommerce | eCommerce | n/a | 2020 | 2020 |
In 2020 France Loisirs SAS deployed PrestaShop as its eCommerce platform. PrestaShop powers the public storefront at https://www.franceloisirs.com/ and acts as the primary online commerce engine for the company’s retail catalog and customer-facing ordering flows in France.
The PrestaShop implementation centers on standard eCommerce functional modules, including product catalog management, shopping cart and checkout workflows, customer account and loyalty management, promotions and merchandising controls, content management for product pages, and order management for fulfillment teams. The deployment emphasizes storefront configuration and theme-driven presentation, enabling catalog segmentation and standard SEO and content publishing capabilities aligned with retail media operations.
Operationally the PrestaShop instance supports merchandising, marketing, eCommerce operations, and customer service teams within France Loisirs SAS, a 400-employee media company. Governance is organized around centralized catalog and order processing workflows, with merchandising and marketing owning content and promotion lifecycle and operations managing order-to-fulfillment processes. This architecture positions PrestaShop as the core eCommerce application for France Loisirs SAS within the eCommerce category.
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Personalization and Product Recommendations | eCommerce |
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2014 | 2014 |
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France Loisirs SAS CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Loyalty | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2011 | 2011 |
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France Loisirs SAS ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2017 | 2017 |
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France Loisirs SAS IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at France Loisirs SAS
| First Name | Last Name | Title | Function | Department | Phone | |
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Communication Officer | Manager | Marketing | |
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Operational Marketing Director | Director | Marketing | |
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Marketing and Customer Experience Manager | Manager | Customer Service | |
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Customer Knowledge Manager | Manager | Customer Service | |
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Sales Manager | Manager | Sales | |
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Principal Sales Manager | Manager | Sales | |
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Sales Executive Product Editorial | Manager | Sales | |
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Apps Being Evaluated by France Loisirs SAS Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from France Loisirs SAS IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the France Loisirs SAS digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD France Loisirs SAS Technographics
France Loisirs SAS is a Media organization based in France,
with around 400 employees and annual revenues of $25.0 million.
France Loisirs SAS operates a diverse technology stack with applications such as
Howtank, Microsoft 365 and PrestaShop,
covering areas like Chatbots and Conversational AI, Collaboration and eCommerce.
France Loisirs SAS has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Howtank, Microsoft and PrestaShop.
France Loisirs SAS recently adopted applications including
PrestaShop in 2020, Cloudflare CDN in 2020 and Howtank in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of France Loisirs SAS’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates France Loisirs SAS’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete France Loisirs SAS technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.