Francesca's
8760 Clay Rd #100,
Houston, 77080, TX,
United States
Houston, 77080, TX,
United States
1 800-980-1180
Retail
Francesca's Technographics
Francesca's Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Francesca's and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3676 Francesca's employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Francesca's has purchased the following applications: Block Afterpay for Payment Processing in 2019, Workday Recruiting for Recruiting, Applicant Tracking System in 2014, Oracle MICROS Retail Xstore Point-of-Service for Point Of Sale in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Francesca's is running and its propensity to invest more and deepen its relationship with Block (ex Square, Inc) , Workday , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Francesca's revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Francesca's intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Francesca's Tech Stack and Enterprise Applications
Francesca's ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Block (ex Square, Inc) | Legacy | Block Afterpay | Payment Processing | ERP | n/a | 2019 | 2019 |
In 2019, Francesca's implemented Block Afterpay on its ecommerce site. Block Afterpay is deployed as a Payment Processing option within the online checkout flow on www.francescas.com, providing a consumer pay-over-time choice at point of sale.
The implementation focuses on customer-facing checkout components and merchant settlement capabilities. Francesca's configuration of Block Afterpay includes online checkout widget or client-side SDK integration, payment authorization and tokenization, installment payment orchestration, and merchant reporting and settlement configuration, reflecting core Payment Processing functional workflows.
Operationally the Block Afterpay integration is embedded in Francesca's ecommerce order capture and fulfillment workflows, with downstream touchpoints into finance reconciliation, merchant payout processes, and customer service returns and dispute handling. The integration surfaces buy now pay later options during cart and checkout, and routes transaction and settlement data into existing order management and accounting workflows.
Governance and rollout centered on updating checkout UI and purchase messaging, aligning customer service scripts and return policies to support installment transactions, and establishing reconciliation and reporting cadences between payments operations and finance. Francesca's use of Block Afterpay on its website aligns the Payment Processing application with ecommerce, finance, and customer support business functions.
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Francesca's HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Recruiting | Recruiting, Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014, Francesca's implemented Workday Recruiting as its applicant tracking system, using Workday Recruiting in the Recruiting,Applicant Tracking System category to power job postings and application intake on a Workday-hosted careers domain at francescas.wd1.myworkdayjobs.com. The implementation places the Workday Recruiting application front and center on the company careers site, routing external applicants into the Workday Recruiting workflow for intake and tracking.
Workday Recruiting was configured to support standard applicant tracking workflows, including job requisition creation, candidate application intake, candidate profile management, interview scheduling orchestration, and offer generation. The deployment leverages the application as the primary ATS for posting roles on the public careers site and for tracking candidates through hiring stages, aligning with common Recruiting,Applicant Tracking System functional modules.
Operational ownership is centered in Talent Acquisition and HR, using Workday Recruiting to manage hiring for corporate and retail roles across the United States. Governance was implemented through centralized requisition controls and automated hiring workflows, enabling hiring managers and HR teams to collaborate within the Workday Recruiting environment.
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Francesca's ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle MICROS Retail Xstore Point-of-Service | Point Of Sale | ERP Services and Operations | OLR | 2016 | 2016 |
In 2016 Francesca's implemented Oracle MICROS Retail Xstore Point-of-Service as its Point Of Sale solution. The deployment was delivered by OLR over an eight month program and included Oracle Retail Customer Engagement, Order Broker, RMS Foundation Data and Sales Audit alongside Xstore.
Oracle MICROS Retail Xstore Point-of-Service served as the store-level POS client, responsible for transaction processing, payment capture and item-level sales events. Complementary functional capabilities implemented included customer engagement workflows for profiling and loyalty, order brokering for omnichannel order routing, centralized foundation data for product and pricing masters, and sales audit for transaction integrity and reporting.
Xstore was integrated with Oracle Retail Customer Engagement to surface customer profile and promotion context at the point of sale, with Order Broker to support order orchestration between stores and fulfillment channels, with RMS Foundation Data to centralize master data distribution, and with Sales Audit to consolidate audit trails and sales events. These integrations formed an Oracle Retail services architecture intended to centralize store operations data and enable consistent retail business processes across Francesca's store operations and retail support functions.
Project governance was managed by OLR and focused on configuration, integration validation and enabling sales audit processes within an eight month delivery window. The program emphasized aligning POS operational workflows with centralized retail services, while sequencing configuration and integration validation to minimize disruption to store transactions.
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Retail Management | ERP Services and Operations |
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2016 | 2016 |
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Retail Management | ERP Services and Operations |
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2016 | 2016 |
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Retail Management | ERP Services and Operations |
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2021 | 2021 |
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Francesca's eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2020 | 2020 |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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Shipping Management | eCommerce |
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2021 | 2021 |
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Francesca's CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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Customer Engagement | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Francesca's ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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Francesca's IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Francesca's CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Francesca's
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Merchandising Officer | CXO | Finance | |
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SVP/CIO | CXO | IT | |
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VP Retail Planning and Advisory Services | VP | Sales | |
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SVP Merchandising | VP | Procurement | |
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District Talent Leader | Manager | HR | |
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Program Lead, Talent Effectiveness | Manager | HR | |
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Senior Human Resource Manager | Manager | HR | |
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Warehouse And Distribution Operations Manager | Manager | Supply Chain | |
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VP Information Technology | VP | IT | |
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Apps Being Evaluated by Francesca's Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Francesca's IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Francesca's digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Francesca's Technographics
Francesca's is a Retail organization based in United States,
with around 3676 employees and annual revenues of $500.0 million.
Francesca's operates a diverse technology stack with applications such as
Block Afterpay, Workday Recruiting and Oracle MICROS Retail Xstore Point-of-Service,
covering areas like Payment Processing, Recruiting, Applicant Tracking System and Point Of Sale.
Francesca's has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Block (ex Square, Inc), Workday and Oracle.
Francesca's recently adopted applications including
Aptean Apparel ERP Full Circle in 2021, Kibo Unified Commerce in 2021 and ShipWise Web App in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Francesca's’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Francesca's’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Francesca's technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.