Franciscan Health
1515 W Dragoon Trail,
Mishawaka, 46544, IN,
United States
Mishawaka, 46544, IN,
United States
1 574-256-3935
Healthcare
Franciscan Health Technographics
Franciscan Health Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Franciscan Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20000 Franciscan Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Franciscan Health has purchased the following applications: Oracle PeopleSoft HCM for Core HR in 2015, Epic ASAP for Clinical Trial Management in 2019, Coveo Relevance Cloud for Application, Web and Enterprise Search in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Franciscan Health is running and its propensity to invest more and deepen its relationship with Oracle , ADP , Phenom or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Franciscan Health revenues, which have grown to $3.60 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Franciscan Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Franciscan Health Tech Stack and Enterprise Applications
Franciscan Health HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft HCM | Core HR | HCM | n/a | 2015 | 2018 |
In 2015, Franciscan Health implemented Oracle PeopleSoft HCM as its Core HR platform, deploying core payroll, HR and benefits capabilities alongside the PeopleSoft eRecruit module to support an employee base of approximately 20,000. The Oracle PeopleSoft HCM deployment was positioned as the central Core HR application, providing payroll processing, HR record management, benefits administration, and recruiting functionality within a unified HRIS footprint.
Post-deployment activity included targeted support and development work addressing PeopleSoft 9.2 upgrade issues, with ongoing day to day support for Payroll, HR and Benefits. Technical teams provided both functional and technical resources and engaged directly with end users to troubleshoot configuration and transactional issues within Oracle PeopleSoft HCM.
As part of recruiting system evolution, the project team created conversion data files to enable a transition to Success Factors from the PeopleSoft eRecruit module, reflecting a data conversion and extraction effort for candidate and recruiting records. That work indicates explicit migration planning for recruiting data while retaining PeopleSoft for core HR, payroll and benefits.
Operational coverage and governance centered on HR, payroll and benefits departments, with support workflows that combined functional subject matter expertise and technical development tasks. The engagement emphasized sustained application support and upgrade remediation rather than a one time cutover, preserving continuity of Core HR services during PeopleSoft 9.2 stabilization and the eRecruit conversion effort.
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Core HR | HCM |
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2015 | 2018 |
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Recruiting Chatbot | HCM |
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2019 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2013 | 2013 |
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Video Interviewing | HCM |
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2023 | 2024 |
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Workforce Management | HCM |
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2016 | 2016 |
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Workforce Scheduling | HCM |
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2009 | 2009 |
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Franciscan Health ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Legacy | Epic ASAP | Clinical Trial Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Franciscan Health implemented Epic ASAP, recorded under the Clinical Trial Management category. Epic ASAP is referenced in clinician records showing competency in the Epic ASAP EMR during May 2019 to November 2019 at the Franciscan Health Olympia Fields, Illinois emergency department, establishing a clear timestamped adoption signal.
The deployment emphasized emergency department clinical workflows and the Epic ASAP application was used for core capabilities including triage documentation, patient tracking and room acuity management, admission discharge and transfer processing, medication administration recording, and procedural documentation such as EKG and phlebotomy. Epic ASAP served as the clinical documentation and patient encounter platform for emergency nursing staff, aligning the Epic ASAP application with clinical operations.
Operational coverage focused on emergency department nursing and acute care business functions at the Olympia Fields site, impacting triage, bedside care, and workflow orchestration across shifts. Governance and rollout artifacts are implied by clinician competency entries and continuous use by registered nurses, indicating site-level adoption and operationalization of Epic ASAP within Franciscan Health.
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Electronic Health Record | ERP Services and Operations |
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2020 | 2020 |
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Electronic Health Record | ERP Services and Operations |
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2020 | 2020 |
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Electronic Health Record | ERP Services and Operations |
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2016 | 2016 |
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Healthcare ERP | ERP Services and Operations |
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2016 | 2016 |
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Healthcare ERP | ERP Services and Operations |
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2021 | 2021 |
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Healthcare ERP | ERP Services and Operations |
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2023 | 2023 |
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Pharmacy Management | ERP Services and Operations |
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2021 | 2021 |
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Revenue Cycle Management | ERP Services and Operations |
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2023 | 2023 |
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Franciscan Health Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Coveo | Legacy | Coveo Relevance Cloud | Application, Web and Enterprise Search | Content Management | n/a | 2021 | 2021 |
In 2021, Franciscan Health deployed Coveo Relevance Cloud on its public website. The implementation uses Coveo Relevance Cloud, Application, Web and Enterprise Search, to provide centralized site search and relevance services for visitor-facing content.
Configuration emphasized indexing of website content, building query pipelines, applying machine learning relevance models and relevance tuning, and exposing facets and filters to support guided discovery. Coveo Relevance Cloud search analytics were instrumented to capture query trends and click behavior, enabling iterative adjustments to synonyms, ranking expressions, and promotion rules.
Operational coverage centers on web and digital experience workflows, where the Coveo Relevance Cloud search layer is embedded in site page templates and search UI components to drive content retrieval and navigation. Governance and operational processes were organized so the digital team receives search analytics and relevance requests for ongoing configuration and content curation.
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Web Content Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2016 | 2016 |
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Franciscan Health CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2016 | 2016 |
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Franciscan Health ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Franciscan Health PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Open-Source Database | PaaS |
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2021 | 2021 |
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Franciscan Health IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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SD-WAN | IaaS |
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2022 | 2022 |
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Franciscan Health CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Next Generation Firewall | CyberSecurity |
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2022 | 2022 |
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Franciscan Health Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IoT Device Security | Internet of Things |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Franciscan Health
| First Name | Last Name | Title | Function | Department | Phone | |
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HR Recruiter | CXO | HR | |
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VP HR | VP | HR | |
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HR Director | Director | HR | |
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HR Director | Director | HR | |
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Director Human Resources | Director | HR | |
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Vice President and Chief Operating Officer | CXO | Operations | |
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Senior Vice President & Chief Information Officer | CXO | IT | |
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Payroll Manager | Manager | Finance | |
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Senior Vice President, Finance/CFO | VP | Finance | |
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Director of Applications | Director | IT | |
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Director Talent Acquisition | Director | HR | |
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Manager Talent Acquisition | Manager | HR | |
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Manager, Workday Support | Manager | Finance | |
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Administrative Human Resources Director | Director | HR | |
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VP of Technology & CTO | CXO | IT | |
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Manager IT GRC & Security Program Mgmt | Manager | IT | |
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Vice President Applications & Strategic Business Development | VP | IT | |
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Cyber Security Engineer | Non Manager | IT | |
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Apps Being Evaluated by Franciscan Health Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Franciscan Health IT executives and key decision makers. This section highlights Franciscan Health's latest recorded technology evaluations, including RLDatix PolicyStat for Insurance Policy Administration on 2026-03-30, Oracle Cerner Millennium for Electronic Health Record on 2025-07-22, and Quadient NeoPost Neoship for Shipping Management on 2025-03-18. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Franciscan Health digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-03-30 | Franciscan Health | Evaluated | RLDatix | RLDatix PolicyStat | Insurance Policy Administration | ERP Services and Operations |
| 2025-07-22 | Franciscan Health | Evaluated | Oracle | Oracle Cerner Millennium | Electronic Health Record | ERP Services and Operations |
| 2025-03-18 | Franciscan Health | Evaluated | Quadient | Quadient NeoPost Neoship | Shipping Management | eCommerce |
FAQ - APPS RUN THE WORLD Franciscan Health Technographics
Franciscan Health is a Healthcare organization based in United States,
with around 20000 employees and annual revenues of $3.60 billion.
Franciscan Health operates a diverse technology stack with applications such as
Oracle PeopleSoft HCM, Epic ASAP and Coveo Relevance Cloud,
covering areas like Core HR, Clinical Trial Management and Application, Web and Enterprise Search.
Franciscan Health has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Epic Systems and Coveo.
Franciscan Health recently adopted applications including
Phenom TalentCube in 2023, CSI Harris Affinity ERP in 2023 and CSI Harris Affinity RCM in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Franciscan Health’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Franciscan Health’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Franciscan Health technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.