Franklin County
373 S. High Street, 26th Floor,
Columbus, 43215-6314, OH,
United States
Columbus, 43215-6314, OH,
United States
1 614 525-3322
Government
Franklin County Technographics
Franklin County Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Franklin County and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6731 Franklin County employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Franklin County has purchased the following applications: UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2012, Tyler Munis ERP for Government ERP in 2017, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Franklin County is running and its propensity to invest more and deepen its relationship with UKG , Tyler Technologies , Granicus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Franklin County revenues, which have grown to $2.18 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Franklin County intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Franklin County Tech Stack and Enterprise Applications
Franklin County HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2012 | 2012 |
In 2012 Franklin County implemented UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management to centralize time and attendance, scheduling, and absence tracking across county operations. The deployment is surfaced through the county Kronos portal at franklincountyclerk.kronos.net and was positioned as the primary workforce management system for municipal staff across multiple county departments.
The implementation of UKG Workforce Central included standard Workforce Management modules such as time and attendance, employee scheduling, leave and absence management, and manager approval workflows. Configuration work focused on role-based access, pay rule enforcement, shift scheduling patterns, and audit logging to support public sector payroll processes.
Operational coverage targeted countywide business functions including human resources, payroll administration, and department-level managers who use scheduling and time collection for operational staffing. Governance emphasis centered on centralized timekeeping policies, approval workflows, and system access controls to standardize clocking, exception handling, and schedule adherence across Franklin County agencies.
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Franklin County ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Munis ERP | Government ERP | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 Franklin County implemented Tyler Munis ERP as its Government ERP platform, deploying the suite across county administrative and fiscal functions to centralize core financial management. The implementation established an enterprise ERP foundation to support countywide budgeting and fiscal controls, aligned with municipal accounting requirements and the operational scale of a county government employing approximately 6,731 staff.
Configuration work focused on Government ERP capabilities typical of municipal deployments, including financial management, budgetary workflows, payroll and human capital interfaces, and revenue and tax administration processes. Tyler Munis ERP was configured to reflect the county chart of accounts and automated budget approval workflows, enabling standardized posting, period close, and grant accounting practices consistent with public sector fiscal governance.
Operationally, Tyler Munis ERP coexists with Tyler Technologies property assessment solutions used by the county, including iasWorld CAMA and the CLT Appraisal Services engagement announced in 2019. The 2019 CLT Appraisal Services contract, valued at more than 5 million dollars, delivered a three year new construction appraisal and triennial value update, and assessment data collection and verification activities were coordinated with county property valuation and tax administration processes managed through the Munis environment.
Governance and process orchestration extended to county appraisal cycles and tax roll updates, with appraisal outputs and Tyler Verify desktop review processes meeting industry standards for assessment review. The combined footprint of Tyler Munis ERP alongside Tyler appraisal and transportation solutions created an integrated operational posture for Franklin County fiscal administration and assessment workflows, supporting mandated triennial updates and ongoing property valuation governance.
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Permitting and Licensing | ERP Services and Operations |
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2021 | 2021 |
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Franklin County Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Franklin County implemented Microsoft 365. The Microsoft 365 deployment is visible on their website and is positioned to support Collaboration across county government business functions including internal communications, document management, and email.
The implementation centers on a cloud tenant configuration using Microsoft 365 services such as Exchange Online for enterprise mail, SharePoint Online for web content and intranet presence, Microsoft Teams for synchronous collaboration, and OneDrive for user file sync and document authoring. Configuration work included information architecture for SharePoint sites, Teams provisioning policies, and mailbox and group lifecycle settings aligned to public sector records management practices.
Identity and access governance was implemented at the tenant level using Azure Active Directory for account provisioning, single sign on, and conditional access controls to meet government security requirements. Operational scope spans county departments across Franklin County with a user population of approximately 6,731 employees, and the deployment integrates public website content with internal collaboration workflows. The narrative emphasizes Microsoft 365 as the Collaboration platform for Franklin County, unifying content, messaging, and team based workflows.
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Franklin County Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2016 | 2016 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2017 | 2017 |
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Franklin County SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Fleet Management | SCM |
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2021 | 2021 |
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Transportation Management | SCM |
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2017 | 2017 |
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Franklin County CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Franklin County ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2020 | 2020 |
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Franklin County PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2016 | 2016 |
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Franklin County PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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Franklin County IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Franklin County
| First Name | Last Name | Title | Function | Department | Phone | |
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CFO | CXO | Finance | |
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Payroll Manager | Manager | Finance | |
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CIO | CXO | IT | |
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Human Resources Director | Director | HR | |
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Human Resources Officer | Manager | HR | |
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Assistant Director, HR | Director | HR | |
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Director of Fleet Management | Director | Supply Chain | |
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Facilities Maintenance Director | Director | Operations | |
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Director of Financial Operations | Director | Finance | |
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IT Director | Director | IT | |
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Assistant IT Director | Director | IT | |
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IT Director | Director | IT | |
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Apps Being Evaluated by Franklin County Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Franklin County IT executives and key decision makers. This section highlights Franklin County's latest recorded technology evaluations, including DailyPay for Earned Wage Access on 2026-02-24. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Franklin County digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-02-24 | Franklin County | Evaluated | DailyPay | DailyPay | Earned Wage Access | HCM |
FAQ - APPS RUN THE WORLD Franklin County Technographics
Franklin County is a Government organization based in United States,
with around 6731 employees and annual revenues of $2.18 billion.
Franklin County operates a diverse technology stack with applications such as
UKG Workforce Central (ex Kronos Workforce Central), Tyler Munis ERP and Microsoft 365,
covering areas like Workforce Management, Government ERP and Collaboration.
Franklin County has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, Tyler Technologies and Microsoft.
Franklin County recently adopted applications including
Smartgov in 2021, DocuSign eSignature in 2021 and MyGeotab in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Franklin County’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Franklin County’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Franklin County technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.