Franklin Energy Services
102 N. Franklin St.,
Washington, 53074, WI,
United States
Washington, 53074, WI,
United States
1 262-284-3838
Utilities
Franklin Energy Services Technographics
Franklin Energy Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Franklin Energy Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 900 Franklin Energy Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Franklin Energy Services has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, Jobvite for Recruiting, Applicant Tracking System in 2021, Oracle Field Service Cloud (ex TOA ETAdirect) for Field Service Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Franklin Energy Services is running and its propensity to invest more and deepen its relationship with Oracle , Jobvite , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Franklin Energy Services revenues, which have grown to $350.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Franklin Energy Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Franklin Energy Services Tech Stack and Enterprise Applications
Franklin Energy Services ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
Franklin Energy Services in 2015 selected and deployed Oracle NetSuite ERP (ERP Financial) to replace a legacy system. The implementation centralized lead-to-cash processing by handling leads, quotes and sales orders inside NetSuite while retaining Salesforce as the CRM, with an integration linking customer and transaction records between the two systems. Implemented functional areas include order management, quote management and core financials, enabling sales and finance teams to process quotes and post sales orders within the ERP. The deployment scope implies enterprise use across sales and finance operations to standardize transactions and maintain shared customer data between NetSuite and Salesforce.
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Franklin Energy Services HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jobvite | Legacy | Jobvite | Recruiting, Applicant Tracking System | HCM | n/a | 2021 | 2021 |
In 2021, Franklin Energy Services implemented Jobvite to support its recruiting lifecycle. The deployment was explicitly focused on the Recruiting,Applicant Tracking System category and was installed to capture external applicants directly via the company website, aligning applicant intake with the corporate careers site experience for the United States workforce of about 900 employees.
The Jobvite implementation centered on core applicant tracking functionality, including candidate capture from the careers page, resume and profile ingestion, candidate management and workflow orchestration for requisition to offer stages. Configuration work emphasized ATS-standard capabilities such as pipeline staging, interview scheduling workflows, and role-based access for recruiting and HR users, reflecting typical Recruiting,Applicant Tracking System operational modules.
Integration scope included embedding Jobvite on franklinenergy.com to route candidate applications into the Jobvite system, creating a single source of truth for applicant records. Governance covered standardized hiring workflows and centralized recruitment administration, enabling hiring managers and HR to operate from the Jobvite instance for candidate review, interview coordination, and offer processing.
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Franklin Energy Services ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Field Service Cloud (ex TOA ETAdirect) | Field Service Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Franklin Energy Services implemented Oracle Field Service Cloud (ex TOA ETAdirect) to manage Field Service Management for operations of its Home Energy House Call Program across North Carolina, South Carolina, Indiana, Ohio, and Kentucky. The deployment focused on scheduling and routing optimization, with Oracle Field Service Cloud (ex TOA ETAdirect) positioned as the central application for workforce scheduling, appointment orchestration, and field dispatching.
The implementation configured functional modules for appointment scheduling, route optimization, scope of work monitoring, and KPI and SLA tracking. Configuration emphasized operational workflows that capture scope of work and service level agreements, enabling real time monitoring of Key Performance Indicators and structured project management and implementation processes to tune scheduling for reduced travel time and cost.
Operational coverage included field operations, fleet management, and administrative reporting across the specified jurisdictions, with fleet vehicle management implemented to include maintenance and safe driving monitoring via GPS tracking. The program extended into safety and compliance capabilities through a Safe Driving Program for field staff, and administrative reporting was configured to support both internal and external reporting requirements.
Governance centered on centralized scheduling governance and project management oversight of the Oracle Field Service Cloud (ex TOA ETAdirect) rollout, with workflow changes to dispatch and administrative reporting processes to support the Home Energy House Call Program. Explicit outcomes noted in the implementation included optimization of routing to reduce travel time and cost, while operational risk controls were addressed through GPS based fleet monitoring and a proactive safe driving program.
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Franklin Energy Services Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2021 | 2021 |
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Franklin Energy Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2015 | 2015 |
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Franklin Energy Services PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Transactional Email | PaaS |
|
2018 | 2018 |
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Franklin Energy Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Franklin Energy Services
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Chief Financial Officer | CXO | Finance | |
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CEO | CXO | Finance | |
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VP - Client Services | VP | Customer Service | |
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VP Finance | VP | Finance | |
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Financial Controller | Director | Finance | |
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Field Manager | Manager | Finance | |
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Field Manager | Manager | Finance | |
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Field Service Manager | Manager | Operations | |
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Apps Being Evaluated by Franklin Energy Services Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Franklin Energy Services IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Franklin Energy Services digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Franklin Energy Services Technographics
Franklin Energy Services is a Utilities organization based in United States,
with around 900 employees and annual revenues of $350.0 million.
Franklin Energy Services operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Jobvite and Oracle Field Service Cloud (ex TOA ETAdirect),
covering areas like ERP Financial, Recruiting, Applicant Tracking System and Field Service Management.
Franklin Energy Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Jobvite.
Franklin Energy Services recently adopted applications including
Jobvite in 2021, HubSpot CMS in 2021 and HubSpot Ads in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Franklin Energy Services’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Franklin Energy Services’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Franklin Energy Services technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.