Surrey, V3T 0H1, BC,
Canada
Fraser Health Authority Technographics
Fraser Health Authority Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Fraser Health Authority and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50000 Fraser Health Authority employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fraser Health Authority has purchased the following applications: UKG Pro Workforce Management (Ex UKG Dimensions) for Workforce Management in 2022, MEDITECH Expanse EHR for Electronic Health Record in 2023, Google Cloud Vertex AI for Generative AI Platforms in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fraser Health Authority is running and its propensity to invest more and deepen its relationship with UKG , Medical Information Technology , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fraser Health Authority revenues, which have grown to $5.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fraser Health Authority intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Fraser Health Authority Tech Stack and Enterprise Applications
Fraser Health Authority HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro Workforce Management (Ex UKG Dimensions) | Workforce Management | HCM | n/a | 2022 | 2022 |
In 2022 Fraser Health Authority deployed UKG Pro Workforce Management (Ex UKG Dimensions) as its Workforce Management platform to support scheduling and timekeeping for approximately 50,000 employees across its Canadian regional health sites. The implementation positions UKG Pro Workforce Management (Ex UKG Dimensions) as the central tool for workforce scheduling, time and attendance capture, and employee self-service across clinical and support functions within the authority.
Configuration focused on Workforce Management capabilities typical for large health systems, including shift scheduling, time and attendance rules enforcement, absence and leave management, mobile employee access, and workforce analytics for staffing visibility. UKG Pro Workforce Management (Ex UKG Dimensions) was configured to enforce complex scheduling patterns and pay rule logic consistent with healthcare rostering, while enabling manager-led schedule adjustments and employee self-service request workflows.
Deployment was delivered as a web-hosted UKG portal accessible to employees and managers, providing centralized roster orchestration and browser and mobile access for distributed sites. Operational coverage spans corporate HR, nursing and allied health scheduling teams, and frontline managers responsible for day-to-day staffing across hospitals and community care locations within Fraser Health Authority.
Governance emphasis in the rollout included role-based access controls, manager approval workflows for shift changes and leave, and standardized scheduling policies to align rostering with organizational staffing requirements. The implementation narrative centers on UKG Pro Workforce Management (Ex UKG Dimensions) as Fraser Health Authority Workforce Management solution for coordinating scheduling, time capture, and operational staffing workflows.
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Workforce Scheduling | HCM |
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2016 | 2017 |
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Fraser Health Authority ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Medical Information Technology | Legacy | MEDITECH Expanse EHR | Electronic Health Record | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, Fraser Health Authority piloted generative AI for clinical documentation within the MEDITECH Expanse EHR, using the Electronic Health Record as the platform for the discharge summarization use case. Fraser Health Authority implemented this capability as part of its Expanse rollout, with the first three sites already live and the organization positioned as one of the first health systems globally to deploy generative AI inside MEDITECH Expanse EHR.
The implementation focuses on automating the hospital course narrative at the time of discharge, a free text component of the discharge summary. MEDITECH Expanse EHR was configured to receive an AI-generated initial draft of the hospital course, which is produced by large language models and surfaced inside the Expanse discharge workflow. Clinicians review and edit the draft within the discharge plan before finalization, preserving clinician oversight while reducing manual composition time.
Architecturally the pilot integrates Google Cloud Vertex AI and LLMs directly with MEDITECH Expanse, reflecting an application-level AI service integration rather than a separate documentation tool. MEDITECH and Google Cloud collaboration on AI initiatives since 2021 provided the development foundation for embedding generative capabilities into Expanse, and the integration is scoped to the clinical documentation module centered on discharge workflows.
Governance and rollout are organized as a controlled pilot, with Fraser Health serving as the clinical documentation pilot site to evaluate safety, usability, and clinician experience. MEDITECH leadership framed the work as several years of evaluation and development aimed at practical and safe EHR AI incorporation, and the pilot preserves clinician review and sign-off as a core control in the documentation workflow.
Expected operational outcomes cited in the rollout include streamlining documentation and saving provider time, with the goal of improving the clinician experience and producing learnings applicable to other health systems. The implementation signals Fraser Health Authority reconciling its digital health vision with pragmatic AI augmentation inside the MEDITECH Expanse EHR Electronic Health Record to address hospital discharge documentation workload.
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Fraser Health Authority AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Cloud Vertex AI | Generative AI Platforms | AI Development | n/a | 2023 | 2023 |
In 2023 Fraser Health Authority deployed Google Cloud Vertex AI in a pilot to assist clinical documentation within MEDITECH Expanse EHR, using Generative AI Platforms to automate parts of the discharge summarization workflow. The initiative targets the hospital course narrative at discharge, an area of free text documentation that summarizes an entire inpatient stay and which Fraser Health is addressing as part of its broader Expanse rollout with the first three sites already live.
The implementation configures Google Cloud Vertex AI and large language models to generate an initial draft of the hospital course, which is then surfaced directly inside the Expanse discharge workflow. Clinicians remain in the loop, reviewing and editing the draft within the discharge plan before finalization, aligning the Vertex AI generated content to clinical documentation workflows and clinician sign off requirements.
Integration work centers on embedding Vertex AI outputs into MEDITECH Expanse, creating a document production and review loop between the EHR discharge module and Google Cloud generative services. MEDITECH and Google Cloud have collaborated on AI initiatives since 2021, and this pilot leverages that prior engineering collaboration to route clinical note data through LLM inference and return editable narrative drafts into the Expanse user interface.
Governance and operational controls emphasize clinician review and safety, with MEDITECH leadership describing the effort as several years of evaluation, development, and incorporation of AI into the EHR in practical and safe ways. The pilot scope is clinical documentation at discharge within Fraser Health hospitals, and the rollout will inform process adjustments, clinical workflow patterns, and documentation governance across participating sites.
Explicit outcomes cited for the pilot include streamlining documentation and reducing the time clinicians spend composing discharge summaries, with Fraser Health positioned as one of the first health systems globally to test this Generative AI Platforms use case in a live Expanse environment. Observations from the pilot are intended to inform applicability of the approach across organizations of varying size, geography, and patient populations.
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Fraser Health Authority Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2016 | 2018 |
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Fraser Health Authority Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Survey and Questionnaire | Collaboration |
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2019 | 2019 |
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Fraser Health Authority Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2022 | 2022 |
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Fraser Health Authority CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2021 | 2021 |
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Fraser Health Authority IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Fraser Health Authority
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Fraser Health Authority Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||