Sydney, 2000, NSW,
Australia
Frasers Hospitality Australia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Frasers Hospitality Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 Frasers Hospitality Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Frasers Hospitality Australia has purchased the following applications: Access WageEasy (formerly Sage WageEasy) for Payroll in 2014, Gobot AI Support for Chatbots and Conversational AI in 2019, Mixpanel for Marketing Analytics in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Frasers Hospitality Australia is running and its propensity to invest more and deepen its relationship with The Access Group , Humanforce , Gobot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Frasers Hospitality Australia revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Frasers Hospitality Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| The Access Group | Legacy | Access WageEasy (formerly Sage WageEasy) | Payroll | HCM | n/a | 2014 | 2014 |
In 2014, Frasers Hospitality Australia implemented Access WageEasy (formerly Sage WageEasy) to manage Payroll operations across its hotel HR function. Access WageEasy was positioned as the primary payroll application supporting weekly and fortnightly pay cycles and was operated alongside Time Target HRIS to coordinate timekeeping and employee record maintenance.
The implementation emphasized standard Payroll capabilities, including payroll processing and pay run scheduling, employee file administration, onboarding workflows for new starters, and HRIS register updates. Configuration work focused on aligning payroll rules with award interpretation and Fair Work Act considerations, while HR staff maintained compliance through documented procedures and starter-pack administration.
Operational integration included ongoing co-management of WageEasy with Time Target HRIS for attendance and rostering data, and routine liaison with an outsourced payroll company to ensure smooth processing. The Access Group was the vendor for Access WageEasy, and the application’s operational scope centered on the hotel HR team, department heads, the HR Director, and the General Manager for approvals and escalations.
Governance and process responsibilities were formalized within HR, covering orientation and induction, pre-employment checks, contract and offer letter drafting, maintenance of employee files, and fortnightly payroll query resolution as the first point of contact. The HR function also used the combined WageEasy and Time Target setup to support recruitment administration, staff training coordination, and rewards and recognition programs.
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Time and Attendance | HCM |
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2014 | 2014 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Gobot | Legacy | Gobot AI Support | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mixpanel | Legacy | Mixpanel | Marketing Analytics | CRM | n/a | 2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Physical Access Control System | Physical Security |
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2012 | 2012 |
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