AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Fred IT Group Tech Stack and Enterprise Applications

Fred IT Group ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Dynamics 365 for Finance and Operations ERP Financial ERP Dialog Information Technology 2019 2019
In 2019, Fred IT Group implemented Microsoft Dynamics 365 for Finance and Operations. Fred IT Group is a Melbourne based professional services firm within the Telstra Health group with offices in all states and is the largest IT solution provider to the pharmacy industry, delivering on premise and cloud based solutions to over 70 percent of pharmacies in Australia. The implementation targeted core finance and operations across the corporate group and was scoped as a centralized ERP Financial program to unify transactional finance and customer billing across entities. Dialog Information Technology executed a rapid delivery approach, beginning in July and achieving go live by 1 November, deploying Microsoft Dynamics 365 for Finance and Operations as the primary application. The implementation included core financials, customer billing, receivables, fixed assets, procurement, payables and inventory, with a set of customizations to enable a single customer view across all entities within the group. Configuration work aligned to standard ERP Financial workflows including ledger management, accounts receivable and payable processing, inventory valuation and asset lifecycle tracking. Operational coverage included corporate finance, commercial billing and supply chain functions, with rollout governance defined to operate across Fred IT Group entities and offices in all states. Dialog Information Technology coordinated the cutover and functional handover, while the solution foundation is documented as Microsoft Dynamics 365 for Finance and Operations supporting centralized transactional processing. The program is described as the technical backbone for Fred IT Group's Health365 program to transform internal business systems and processes. The project was delivered on time and under budget, and explicit customizations were implemented to consolidate customer records and billing across entities to establish a single source of customer truth. Governance updates included centralized control of financial master data and standardized procure to pay and order to cash workflows to support ongoing Health365 initiatives.
Fred IT Group HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Dynamics 365 Human Resources Core HR HCM n/a 2018 2018
In 2018 Fred IT Group implemented Microsoft Dynamics 365 Human Resources as a Core HR platform to consolidate HR capabilities and support ongoing organisational development efforts. The deployment was part of a broader Microsoft Dynamics 365 program that included Finance and CRM modules, and the initiative ran alongside End-of-Life activities for AX 2012 rather than referencing a named prior replacement approach. The Microsoft Dynamics 365 Human Resources implementation focused on core HR functionality including employee records, position management, and HR case and lifecycle workflows, aligned with HR Business Partner service delivery. Integration points were explicitly with Microsoft Dynamics 365 CRM and Finance modules to connect HR processes with payroll and financial workflows, and operational coverage centered on HR and Finance functions in Melbourne, Australia. Governance and rollout emphasized organisational change management, with dedicated workstreams for Diversity and Inclusion, internal communications, and policy creation to embed new HRIS processes and accountability into existing HR operations.
Fred IT Group Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
In 2015, Fred IT Group implemented Microsoft 365 to establish a centralized Collaboration platform for its 230 employee professional services firm. The public site references Office 365 Mail for email delivery, indicating hosted mailbox provisioning for the company domain and a tenant-level Microsoft 365 deployment supporting core communications. The Microsoft 365 implementation centered on Collaboration capabilities, with configuration focused on hosted email and webmail integration via Office 365 Mail, as well as document collaboration and file synchronization typical of the Microsoft 365 suite. Tenant administration was configured to manage user accounts, mailbox provisioning, and basic collaboration policies across the organization, aligning Microsoft 365 application settings with business use for client document exchange and internal communications. Operational scope covered firmwide business functions that rely on email and shared documents, supporting professional services workflows and client communications across teams. Governance emphasis was placed on central tenant administration and policy controls for collaboration features, with rollout and user provisioning executed under a centralized Microsoft 365 admin model.
Fred IT Group eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2021 2021
Fred IT Group IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Fred IT Group

First Name Last Name Title Function Department Email Phone
CFO CXO Finance
Finance Business Partner Manager Finance
Human Resources Business Partner Manager HR
General Manager Human Resources Manager HR
CEO CXO Finance

Apps Being Evaluated by Fred IT Group Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Fred IT Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Fred IT Group digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Fred IT Group Technographics
Fred IT Group is a Professional Services organization based in Australia, with around 230 employees and annual revenues of $40.0 million.
Fred IT Group operates a diverse technology stack with applications such as Microsoft Dynamics 365 for Finance and Operations, Microsoft Dynamics 365 Human Resources and Microsoft 365, covering areas like ERP Financial, Core HR and Collaboration.
Fred IT Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft.
Fred IT Group recently adopted applications including WooCommerce in 2021, Fastly in 2021 and Microsoft Azure Cloud Services in 2020, highlighting its ongoing modernization strategy.
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Our research team continuously updates Fred IT Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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