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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Fred Pfennings GmbH & Co. KG Data, Technology Stack, and Enterprise Applications
Collaboration
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Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
ITSM
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Previous System
Application
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Market
VAR/SI
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SMF GmbH Legacy SMF Service Station Cockpit Incident Management ITSM n/a 2017 2017 In 2017, Fred Pfennings GmbH & Co. KG deployed SMF Service Station Cockpit from SMF GmbH as its Incident Management platform. The rollout targeted operational teams within the companys oil, gas and chemicals business in Germany and centralized incident intake for station operations and maintenance personnel. The implementation of SMF Service Station Cockpit emphasized core Incident Management capabilities, including structured incident capture and ticketing, priority and assignment workflows, mobile field reporting for technicians, configurable escalation rules, and centralized dashboards with audit trails and attachments. Configuration work focused on mapping incident types to operational roles, establishing notification rules, and enabling field-to-back office workflows for rapid case handling. Operational governance was structured around defined incident lifecycles, role based access for operators and maintenance managers, and documented escalation matrices to align station level response with corporate oversight. The deployment was executed to cover station operations, maintenance and safety functions, with process standardization and training aimed at embedding consistent incident handling across sites.
IT Decision Makers and Key Stakeholders at Fred Pfennings GmbH & Co. KG
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Apps Being Evaluated by Fred Pfennings GmbH & Co. KG Executives
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FAQ - APPS RUN THE WORLD Fred Pfennings GmbH & Co. KG Technographics

Fred Pfennings GmbH & Co. KG is a Oil, Gas and Chemicals organization based in Germany, with around 100 employees and annual revenues of $50.0 million.

Fred Pfennings GmbH & Co. KG operates a diverse technology stack with applications such as Microsoft 365 and SMF Service Station Cockpit, covering areas like Collaboration and Incident Management.

Fred Pfennings GmbH & Co. KG has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft and SMF GmbH.

Fred Pfennings GmbH & Co. KG recently adopted applications including SMF Service Station Cockpit in 2017 and Microsoft 365 in 2015, highlighting its ongoing modernization strategy.

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Our research team continuously updates Fred Pfennings GmbH & Co. KG’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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