List of SMF Service Station Cockpit Customers
Dortmund, 44263,
Germany
Since 2010, our global team of researchers has been studying SMF Service Station Cockpit customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SMF Service Station Cockpit for Incident Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SMF Service Station Cockpit for Incident Management include: Kuttenkeuler GmbH, a Germany based Oil, Gas and Chemicals organisation with 120 employees and revenues of $60.0 million, Fred Pfennings GmbH & Co. KG, a Germany based Oil, Gas and Chemicals organisation with 100 employees and revenues of $50.0 million, AVEX Mineralölhandelsgesellschaft mbH, a Germany based Retail organisation with 50 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using SMF Service Station Cockpit, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SMF Service Station Cockpit customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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AVEX Mineralölhandelsgesellschaft mbH | Retail | 50 | $5M | Germany | SMF GmbH | SMF Service Station Cockpit | Incident Management | 2018 | n/a | In 2018, AVEX Mineralölhandelsgesellschaft mbH implemented SMF Service Station Cockpit, an Incident Management application deployed to support its retail service station operations. The deployment centralized incident intake and ticket lifecycle management, delivering a cockpit-style operational dashboard and role-based visibility across station operators and field technicians. Configuration emphasized core Incident Management capabilities, including structured incident reporting, priority routing, status tracking, and mobile-enabled incident capture, with the SMF Service Station Cockpit name used for daily monitoring and incident handling. Operational governance focused on formalizing response workflows, assignment rules, and escalation processes to align station staff and central operations under consistent procedures. The implementation prioritized modular configuration suited to a small retail operator, keeping architecture lightweight and focused on embedding Incident Management into routine station operations and maintenance activities, with SMF GmbH as the vendor supplying SMF Service Station Cockpit. | |
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Fred Pfennings GmbH & Co. KG | Oil, Gas and Chemicals | 100 | $50M | Germany | SMF GmbH | SMF Service Station Cockpit | Incident Management | 2017 | n/a | In 2017, Fred Pfennings GmbH & Co. KG deployed SMF Service Station Cockpit from SMF GmbH as its Incident Management platform. The rollout targeted operational teams within the companys oil, gas and chemicals business in Germany and centralized incident intake for station operations and maintenance personnel. The implementation of SMF Service Station Cockpit emphasized core Incident Management capabilities, including structured incident capture and ticketing, priority and assignment workflows, mobile field reporting for technicians, configurable escalation rules, and centralized dashboards with audit trails and attachments. Configuration work focused on mapping incident types to operational roles, establishing notification rules, and enabling field-to-back office workflows for rapid case handling. Operational governance was structured around defined incident lifecycles, role based access for operators and maintenance managers, and documented escalation matrices to align station level response with corporate oversight. The deployment was executed to cover station operations, maintenance and safety functions, with process standardization and training aimed at embedding consistent incident handling across sites. | |
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Kuttenkeuler GmbH | Oil, Gas and Chemicals | 120 | $60M | Germany | SMF GmbH | SMF Service Station Cockpit | Incident Management | 2018 | n/a | In 2018, Kuttenkeuler GmbH implemented SMF Service Station Cockpit to centralize incident handling for its Oil, Gas and Chemicals operations. The SMF Service Station Cockpit serves as the Incident Management application for Kuttenkeuler GmbH, providing a single system for incident logging, status tracking, and structured ticket lifecycle management across operational sites. The deployment emphasized modules common to incident management, including incident capture and categorization, prioritization and assignment rules, workflow orchestration for escalation, and operational reporting. Configuration work included role based access controls for operations, maintenance, and safety teams, form based incident submission, configurable status states, and audit trails for incident resolution activities. Operational coverage targeted Kuttenkeuler€™s operational and maintenance functions within Germany, with the platform used by field technicians, site supervisors, and central operations staff. Governance changes accompanied the rollout, establishing standardized incident escalation procedures, defined response workflows, and regular incident review meetings to enforce compliance with the new Incident Management processes. |
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