Freddy's Frozen Custard & Steakburgers
5441 Whipple Ave NW,
North Canton, 44720, OH,
United States
North Canton, 44720, OH,
United States
1 330 526 8202
Consumer Packaged Goods
Freddy's Frozen Custard & Steakburgers Technographics
Freddy's Frozen Custard & Steakburgers Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Freddy's Frozen Custard & Steakburgers and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Freddy's Frozen Custard & Steakburgers employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Freddy's Frozen Custard & Steakburgers has purchased the following applications: SAP Concur Expense for Expense Management in 2016, Adobe WorkFront for Business Process Management in 2020, Domo for Analytics and BI in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Freddy's Frozen Custard & Steakburgers is running and its propensity to invest more and deepen its relationship with SAP , Adobe Systems , Retail Data Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Freddy's Frozen Custard & Steakburgers revenues, which have grown to $534.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Freddy's Frozen Custard & Steakburgers intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Freddy's Frozen Custard & Steakburgers Tech Stack and Enterprise Applications
Freddy's Frozen Custard & Steakburgers ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Expense | Expense Management | ERP | n/a | 2016 | 2016 |
In 2016 Freddy's Frozen Custard & Steakburgers implemented SAP Concur Expense as its Expense Management application. The deployment established SAP Concur Expense as the centralized expense reporting platform used to capture employee spend, route approvals, and feed month end reconciliation activities.
SAP Concur Expense was configured to support standard expense report submission and approval workflows, reconciliation staging, and expense reporting controls. Configuration emphasis included expense line item validation, approval routing logic, and expense documentation capture to support downstream tax and 1099 documentation processes.
Operational integration included monthly reconciliations prepared in BlackLine and SAP Concur Expense, with Concur serving as a primary source for expense transactions consumed by Accounts Payable and Finance. Day to day financial operations referenced expense data in coordination with payment activities such as checks, EFT, wires, garnishments, third party and tax payments to vendors, and staff responsibilities included verifying bank confirmations against the appropriate register and processing void requests.
Governance and process responsibilities were centralized in finance and accounts payable functions, with staff performing vendor maintenance setups, troubleshooting vendor issues and customer inquiries, compiling documentation for 1099 reporting, and processing inbound invoices through Concur. SAP Concur Expense supported these governance tasks by providing auditable expense records and structured workflows that aligned expense submission, approval, and reconciliation across Finance and Tax functions.
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Freddy's Frozen Custard & Steakburgers ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe WorkFront | Business Process Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Freddy's Frozen Custard & Steakburgers deployed Adobe WorkFront as a Business Process Management tool to govern web-originated work intake and project orchestration. Page source indicates Adobe WorkFront assets are embedded on the public website, signaling that online request forms and submission flows feed directly into the WorkFront instance for downstream processing.
The Adobe WorkFront implementation centers on centralized intake, work request routing, approval workflows, and task-level scheduling and resource assignment. Core Business Process Management capabilities in use include intake form configuration, automated routing rules, proofing and approvals, task orchestration, and status tracking to support marketing and digital content production.
Operational coverage emphasizes marketing and digital teams that manage the website and creative production, with WorkFront acting as the primary work management platform for those functions. Governance was structured around intake-to-approval workflows and centralized prioritization, providing a single system of record for requests originating from the public site and enabling consistent approval gates and work handoffs.
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Point Of Sale | ERP Services and Operations |
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2019 | 2019 |
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Freddy's Frozen Custard & Steakburgers Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Domo | Legacy | Domo | Analytics and BI | Analytics and BI | n/a | 2015 | 2018 |
In 2015 Freddy's Frozen Custard & Steakburgers implemented Domo as a centralized Analytics and BI platform to operationalize social and marketing data. By July 2015 Valentas' team was up and running on Domo, building interactive cards and dashboards that surface key performance indicators for stores and marketing programs.
Within Domo the implementation focused on interactive cards that display sentiment metrics and marketing spend, and on dashboards used to monitor trends. Early projects included pulling in negative and positive social media sentiment and tracking marketing spend on ad postings such as Facebook, using Domo to visualize campaign exposure alongside sentiment indicators.
The technical footprint included direct ingestion of social feeds into Domo, for example pulling Twitter data via Twitter's API, while Freddy's retained a separate external search engine for keyword-based sentiment analysis. Operational coverage concentrated on store locations, marketing teams, and brand growth functions, with dashboards designed to push insights down to store-level operators.
Governance centered on using Domo dashboards to monitor sentiment trends and ensure issues have been resolved, reflecting an operational emphasis on fast response to customer sentiment. Freddy's used the social sentiment data in Domo to identify services needed to attract customers and to define branding emphasis for new store locations.
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Analytics and BI | Analytics and BI |
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2014 | 2018 |
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Analytics and BI | Analytics and BI |
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2011 | 2018 |
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Analytics and BI | Analytics and BI |
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2015 | 2018 |
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Freddy's Frozen Custard & Steakburgers Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Event Management | Collaboration |
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2021 | 2021 |
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Freddy's Frozen Custard & Steakburgers Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Freddy's Frozen Custard & Steakburgers CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2020 | 2020 |
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Freddy's Frozen Custard & Steakburgers ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Freddy's Frozen Custard & Steakburgers PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Freddy's Frozen Custard & Steakburgers IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Freddy's Frozen Custard & Steakburgers CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Freddy's Frozen Custard & Steakburgers
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| No data found | ||||||
Apps Being Evaluated by Freddy's Frozen Custard & Steakburgers Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Freddy's Frozen Custard & Steakburgers IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Freddy's Frozen Custard & Steakburgers digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Freddy's Frozen Custard & Steakburgers Technographics
Freddy's Frozen Custard & Steakburgers is a Consumer Packaged Goods organization based in United States,
with around 3000 employees and annual revenues of $534.0 million.
Freddy's Frozen Custard & Steakburgers operates a diverse technology stack with applications such as
SAP Concur Expense, Adobe WorkFront and Domo,
covering areas like Expense Management, Business Process Management and Analytics and BI.
Freddy's Frozen Custard & Steakburgers has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Adobe Systems and Domo.
Freddy's Frozen Custard & Steakburgers recently adopted applications including
Cvent Event Management in 2021, DocuSign eSignature in 2021 and Atlassian Jira Service Desk in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Freddy's Frozen Custard & Steakburgers’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Freddy's Frozen Custard & Steakburgers’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Freddy's Frozen Custard & Steakburgers technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.