AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Freelancers Union Tech Stack and Enterprise Applications

Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2012 2012
In 2012, Freelancers Union deployed Google Workspace (Formerly Google G-Suite) to provide Collaboration capabilities across the organization. The nonprofit with approximately 250 employees provisioned a single Google Workspace domain to centralize email, document collaboration, calendar scheduling, and video conferencing for core teams. Deployment scope covers staff in operations, member services, advocacy, and communications, with user provisioning and account lifecycle managed through the Google Admin console. The organization also uses Google Workspace on their website to surface selected collaboration assets and public facing content. Implementation configured standard Google Workspace modules such as Gmail, Google Drive, Google Calendar, Google Docs, Google Sheets, Google Slides, Google Meet, and Google Groups to support cross functional workflows. Administrative controls were established via the Admin console for user account management, group membership, domain settings, and security and access controls aligned to Collaboration category practices. Web integration was handled by embedding or linking Workspace content from freelancersunion.org, aligning internal collaboration artifacts with the public site. Governance centers on centralized administration and role based access using native Google Workspace administration tools.
Online Meeting Scheduling Collaboration 2019 2019
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Mapp Digital Legacy Mapp Cloud Customer Experience CRM n/a 2015 2015
In 2015, Freelancers Union implemented Mapp Cloud as a Customer Experience deployment on their public website. The implementation centers on embedding Mapp Cloud JavaScript and tracking tags into web pages to capture behavioral signals and establish digital audiences, with the full application name Mapp Cloud referenced for tag management and data collection configuration. Configuration work focused on Customer Experience capabilities commonly associated with the vendor, including audience segmentation, behavioral profiling, web analytics instrumentation, and campaign orchestration. Mapp Cloud was configured to build and manage audience segments, persist visitor identifiers, and feed site-level personalization rules, reflecting standard customer experience module alignment. The system integrates directly with the organization website to enable real time visitor tracking and audience activation, with operational ownership resident in marketing and digital communications functions. Mapp Cloud is used to power site-level engagement workflows and to coordinate digital outreach, keeping the implementation scoped to web interactions and member engagement channels. Governance was structured around marketing led configuration and segment lifecycle management, with processes for defining audience criteria, managing consent and data collection, and operationalizing campaign rules within Mapp Cloud. The narrative emphasizes system architecture tied to web tracking, audience management, and campaign execution, aligning Freelancers Union, Mapp Cloud, Customer Experience, and marketing operations.
Customer Experience CRM 2020 2020
Marketing Automation CRM 2012 2012
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amazon Web Services (AWS) Legacy Amazon SES Transactional Email PaaS n/a 2014 2014
In 2014, Freelancers Union deployed Amazon SES to handle Transactional Email on its public website. The deployment centralized web-triggered sending for account notifications, password resets, membership confirmations and other transactional workflows through Amazon SES. The implementation used Amazon SES sending interfaces including SMTP and HTTP API, and applied standard email authentication such as DKIM and SPF together with configured bounce and complaint handling and suppression logic. Integration was directly with the website backend, instrumenting event-driven email generation and template management within application sending flows, and focusing the Transactional Email function on membership and support workflows rather than bulk marketing sends.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Cloud Storage IaaS 2014 2014
Content Delivery Network IaaS 2019 2019
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Web Gateways (SWG) CyberSecurity 2012 2012

IT Decision Makers and Key Stakeholders at Freelancers Union

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Freelancers Union Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Freelancers Union IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Freelancers Union digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Freelancers Union Technographics
Freelancers Union is a Non Profit organization based in United States, with around 250 employees and annual revenues of $1.0 million.
Freelancers Union operates a diverse technology stack with applications such as Google Workspace (Formerly Google G-Suite), Mapp Cloud and Amazon SES, covering areas like Collaboration, Customer Experience and Transactional Email.
Freelancers Union has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Google, Mapp Digital and Amazon Web Services (AWS).
Freelancers Union recently adopted applications including Alchemer Survey in 2020, Brevo MeetFox Platform in 2019 and Amazon CloudFront in 2019, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Freelancers Union’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Freelancers Union’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Freelancers Union technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.