Brooklyn, 11201, NY,
United States
Freelancers Union Technographics
Freelancers Union Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Freelancers Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Freelancers Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Freelancers Union has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2012, Mapp Cloud for Customer Experience in 2015, Amazon SES for Transactional Email in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Freelancers Union is running and its propensity to invest more and deepen its relationship with Google , Brevo , Mapp Digital or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Freelancers Union revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Freelancers Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Freelancers Union Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
In 2012, Freelancers Union deployed Google Workspace (Formerly Google G-Suite) to provide Collaboration capabilities across the organization. The nonprofit with approximately 250 employees provisioned a single Google Workspace domain to centralize email, document collaboration, calendar scheduling, and video conferencing for core teams. Deployment scope covers staff in operations, member services, advocacy, and communications, with user provisioning and account lifecycle managed through the Google Admin console. The organization also uses Google Workspace on their website to surface selected collaboration assets and public facing content.
Implementation configured standard Google Workspace modules such as Gmail, Google Drive, Google Calendar, Google Docs, Google Sheets, Google Slides, Google Meet, and Google Groups to support cross functional workflows. Administrative controls were established via the Admin console for user account management, group membership, domain settings, and security and access controls aligned to Collaboration category practices. Web integration was handled by embedding or linking Workspace content from freelancersunion.org, aligning internal collaboration artifacts with the public site. Governance centers on centralized administration and role based access using native Google Workspace administration tools.
|
|
|
|
|
|
Online Meeting Scheduling | Collaboration |
|
2019 | 2019 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mapp Digital | Legacy | Mapp Cloud | Customer Experience | CRM | n/a | 2015 | 2015 |
In 2015, Freelancers Union implemented Mapp Cloud as a Customer Experience deployment on their public website. The implementation centers on embedding Mapp Cloud JavaScript and tracking tags into web pages to capture behavioral signals and establish digital audiences, with the full application name Mapp Cloud referenced for tag management and data collection configuration.
Configuration work focused on Customer Experience capabilities commonly associated with the vendor, including audience segmentation, behavioral profiling, web analytics instrumentation, and campaign orchestration. Mapp Cloud was configured to build and manage audience segments, persist visitor identifiers, and feed site-level personalization rules, reflecting standard customer experience module alignment.
The system integrates directly with the organization website to enable real time visitor tracking and audience activation, with operational ownership resident in marketing and digital communications functions. Mapp Cloud is used to power site-level engagement workflows and to coordinate digital outreach, keeping the implementation scoped to web interactions and member engagement channels.
Governance was structured around marketing led configuration and segment lifecycle management, with processes for defining audience criteria, managing consent and data collection, and operationalizing campaign rules within Mapp Cloud. The narrative emphasizes system architecture tied to web tracking, audience management, and campaign execution, aligning Freelancers Union, Mapp Cloud, Customer Experience, and marketing operations.
|
|
|
|
|
Customer Experience | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2012 | 2012 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon SES | Transactional Email | PaaS | n/a | 2014 | 2014 |
In 2014, Freelancers Union deployed Amazon SES to handle Transactional Email on its public website. The deployment centralized web-triggered sending for account notifications, password resets, membership confirmations and other transactional workflows through Amazon SES.
The implementation used Amazon SES sending interfaces including SMTP and HTTP API, and applied standard email authentication such as DKIM and SPF together with configured bounce and complaint handling and suppression logic. Integration was directly with the website backend, instrumenting event-driven email generation and template management within application sending flows, and focusing the Transactional Email function on membership and support workflows rather than bulk marketing sends.
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Web Gateways (SWG) | CyberSecurity |
|
2012 | 2012 |
|
IT Decision Makers and Key Stakeholders at Freelancers Union
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Freelancers Union Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||