Palm Harbor, 34684, FL,
United States
FreightCenter Technographics
FreightCenter Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by FreightCenter and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 FreightCenter employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that FreightCenter has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2014, Zoho SalesIQ for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems FreightCenter is running and its propensity to invest more and deepen its relationship with Intuit , Oracle , Zoho Corp. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing FreightCenter revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for FreightCenter intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
FreightCenter Tech Stack and Enterprise Applications
FreightCenter ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2014 | 2014 |
In 2014, FreightCenter deployed Intuit Quickbooks Enterprise as its ERP Financial application to centralize core finance and accounting functions for the distribution business. FreightCenter Intuit Quickbooks Enterprise ERP Financial supports the company level financial management needs of a 200 person distribution firm, providing a single system for the chart of accounts, transactional posting, and period close workflows.
The implementation focused on standard ERP Financial capabilities, including the general ledger, accounts payable, accounts receivable, cash management, transactional posting for cost of goods sold and inventory valuation, and financial reporting configuration. Configuration work emphasized a standardized chart of accounts, role based access controls and audit trails, invoice and payment processing workflows, and month end close sequencing consistent with accounting best practices.
Operational ownership landed with finance and accounting, with the rollout organized to align bookkeeping, billing, and expense processing under common governance and control points. Process changes included formalized month end close procedures, segregation of duties through role based permissions, and documentation of accounting workflows to support ongoing operational control within the Intuit Quickbooks Enterprise ERP Financial environment.
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ERP Financial | ERP |
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2018 | 2018 |
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FreightCenter AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, FreightCenter deployed Zoho SalesIQ as its Chatbots and Conversational AI solution on the company website. Zoho SalesIQ was implemented as a web-embedded conversational interface providing proactive chat triggers, real time visitor tracking, lead capture forms and an operator console for handling incoming sessions. The configuration emphasized chat routing, session handoff logic and basic automation to qualify web leads prior to transfer to human agents.
The deployment covers FreightCenter's customer service and sales functions on the United States-facing corporate site, with agents and sales representatives using Zoho SalesIQ to manage concurrent conversations and review chat transcripts for follow up. Integration is limited to front-end embedding on the website through the Zoho SalesIQ script, with on-site controls for visibility and session assignment. Governance focused on establishing routing rules, canned responses and role-based visibility so operations and sales managers could monitor chat activity and enforce consistent response workflows.
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FreightCenter Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011, FreightCenter implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment established a domain‑centric collaboration fabric to support email, calendaring, document storage and real-time document collaboration across the organization.
Google Workspace (Formerly Google G-Suite) was provisioned using core Collaboration services such as Gmail, Calendar, Google Drive and Docs, with the Google Admin console used to manage user accounts, groups and access policies. Configuration emphasis is consistent with Collaboration best practices, including shared drives for team content, role-based group memberships and device management for a distributed workforce of roughly 200 employees.
The implementation is visible on FreightCenter’s public website, indicating workspace-managed email and collaboration assets are surfaced for customer contact and corporate communications. Operational coverage spans sales, customer support, marketing and back-office functions, where email, scheduling and document collaboration drive daily workflows.
Governance is applied through the Google Workspace administration layer to enforce user provisioning, group-based access control and organization-wide collaboration policies. Standardized collaboration workflows and centralized administration reduce fragmentation of communication and content management across departments.
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FreightCenter SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transportation Management | SCM |
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2021 | 2021 |
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FreightCenter CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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FreightCenter PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2012 | 2012 |
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Transactional Email | PaaS |
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2020 | 2020 |
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FreightCenter IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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FreightCenter CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at FreightCenter
Apps Being Evaluated by FreightCenter Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||