Apex, 27539, NC,
United States
FridgeFilters.com Technographics
FridgeFilters.com Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by FridgeFilters.com and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 FridgeFilters.com employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that FridgeFilters.com has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2009, LiveChat for Chatbots and Conversational AI in 2012, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems FridgeFilters.com is running and its propensity to invest more and deepen its relationship with Oracle , PayPal , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing FridgeFilters.com revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for FridgeFilters.com intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
FridgeFilters.com Tech Stack and Enterprise Applications
FridgeFilters.com ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2009 | 2009 |
In 2009, FridgeFilters.com implemented Oracle NetSuite ERP. The deployment positioned Oracle NetSuite ERP as the companys ERP Financial solution to centralize accounting and order to cash processes for the United States retail business.
Configuration emphasized core financial modules, including general ledger, accounts payable, accounts receivable, and billing, with order management and basic inventory controls aligned to ecommerce order flows. Oracle NetSuite ERP was configured to enforce a single chart of accounts, transaction level posting rules, and automated invoice generation to support the companys ten person operations.
Operational scope included finance and operations staff across FridgeFilters.com, consolidating transactional processing for sales, receivables, payables, and cash management under one cloud based ERP Financial platform. The implementation supported business functions of accounting, treasury, order processing, and basic inventory control for the United States retail operation.
Governance centered on role based access, standardized accounting procedures, and monthly close workflows tailored to the small business environment, with configuration choices favoring simplicity and auditability. Change management and internal process updates focused on aligning order to cash and procure to pay steps to the Oracle NetSuite ERP configuration.
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Payment Processing | ERP |
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2020 | 2020 |
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FridgeFilters.com AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2012 | 2012 |
In 2012, FridgeFilters.com implemented LiveChat on its website to enable real time customer messaging. LiveChat is employed as a Chatbots and Conversational AI layer to capture visitor questions, present scripted responses, and escalate sessions to human agents when needed.
The implementation centers on an embeddable chat widget, canned responses, proactive chat invitations, session routing, and transcript capture for case tracking. Configuration emphasizes message routing and session handling capabilities typical of Chatbots and Conversational AI deployments, with agent controls and canned reply libraries.
The LiveChat deployment is embedded across product and support pages to support online sales and customer support workflows. FridgeFilters.com LiveChat Chatbots and Conversational AI supports customer support and ecommerce functions within the small retail organization, serving as the primary real time engagement channel on the company website.
Operational governance is kept lightweight, with a small roster of agents operating during defined business hours, offline form fallback for after hours contact, and transcript review to support order and service inquiries. Administrative controls focus on chat availability, canned response governance, and basic session routing rules to align with the companys compact support model.
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FridgeFilters.com Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011 FridgeFilters.com deployed Google Workspace (Formerly Google G-Suite) as its primary cloud collaboration platform. The implementation established Google Workspace at the center of the company's Collaboration capabilities, providing email, calendar, cloud storage, and collaborative document editing to support core business functions including customer communications and operations.
The architecture is a cloud hosted SaaS model managed through the Google Workspace Admin console, with domain level account provisioning and role based user management for the approximately 10 employees. Google Workspace is surfaced on the FridgeFilters.com website to handle customer contact routing and public facing team email addresses, and it is used internally for shared Drive storage, Docs based workflows, and calendar coordination across day to day operational and support activities.
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FridgeFilters.com eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2013 | 2013 |
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Personalization and Product Recommendations | eCommerce |
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2014 | 2014 |
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Product Review Management | eCommerce |
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2015 | 2015 |
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Shipping Management | eCommerce |
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2020 | 2020 |
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Shipping Management | eCommerce |
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2015 | 2015 |
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FridgeFilters.com CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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FridgeFilters.com PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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FridgeFilters.com IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at FridgeFilters.com
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Customer Service Manager | Manager | Customer Service |
Apps Being Evaluated by FridgeFilters.com Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||