Homewood, 60430, IL,
United States
Friedman & Huey Associates LLP Technographics
Friedman & Huey Associates LLP Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Friedman & Huey Associates LLP and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Friedman & Huey Associates LLP employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Friedman & Huey Associates LLP has purchased the following applications: BILL Financial Operations Platform for AP Automation, AR Automation in 2008, Microsoft 365 for Collaboration in 2020, Freshservice for IT Service Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Friedman & Huey Associates LLP is running and its propensity to invest more and deepen its relationship with BILL Operations , Intuit , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Friedman & Huey Associates LLP revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Friedman & Huey Associates LLP intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Friedman & Huey Associates LLP Tech Stack and Enterprise Applications
Friedman & Huey Associates LLP ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BILL Operations | Legacy | BILL Financial Operations Platform | AP Automation, AR Automation | ERP | n/a | 2008 | 2008 |
In 2008, Friedman & Huey Associates LLP implemented BILL Financial Operations Platform, deploying the application as part of its AP Automation,AR Automation strategy. Using BILL Financial Operations Platform on their website, the deployment was positioned to centralize accounts payable and accounts receivable workflows for the firm’s finance and accounting functions.
The implementation focused on core AP and AR modules typical of the category, including electronic invoice capture and validation, configurable approval workflows, supplier and customer billing portals, payment orchestration, and reconciliation and ledger posting capabilities. BILL Financial Operations Platform was configured to support invoice routing and multi-level authorization, automated billing schedules, and collections workflows aligned with professional services billing cycles.
Architecturally the solution is delivered through the firm’s web presence, enabling hosted access for suppliers and clients via the website and providing the finance team with a browser-based operations console. Integrations are centered on exporting transactional records to the firm’s accounting ledger and connecting payment flows to bank channels and remittance notification processes, while leveraging standard APIs and web-based connectivity typical of AP Automation,AR Automation platforms.
Governance changes accompanied the rollout to formalize approval thresholds, audit trails, and electronic record retention across accounts payable and accounts receivable processes. Operational coverage emphasized the central finance team and billing administrators, with process orchestration aimed at reducing manual invoice handling and consolidating billing operations within the BILL Financial Operations Platform.
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ERP Financial | ERP |
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2010 | 2010 |
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Friedman & Huey Associates LLP Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Friedman & Huey Associates LLP implemented Microsoft 365 to support Collaboration across its professional services operations. The deployment is cloud-first using a single Microsoft 365 tenant to provide core productivity services for approximately 50 employees, and public site traces indicate Microsoft 365 is surfaced on the firm website.
Microsoft 365 functionality in use maps to standard Collaboration modules, including Exchange Online for email, SharePoint Online for document management and intranet, OneDrive for personal file sync, Microsoft Teams for meetings and chat, and the Office productivity suite for document creation and editing. Configuration and operational focus are oriented around mailbox provisioning, SharePoint site architecture, Teams channel organization, and tenant-level security and compliance controls consistent with Collaboration workflows.
Operational coverage spans firmwide business functions such as client engagement, internal collaboration, and document lifecycle management centralized in Microsoft 365. Governance centers on tenant administration and user provisioning workflows, with baseline security and access controls applied to align collaboration practices with professional services requirements.
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Friedman & Huey Associates LLP ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshservice | IT Service Management | ITSM | n/a | 2021 | 2021 |
In 2021, Friedman & Huey Associates LLP deployed Freshservice as its IT Service Management platform. The implementation surfaces Freshservice on the company website as a web-facing self-service intake point to centralize ticket capture for internal IT requests and administrative support.
Freshservice was configured with core IT Service Management capabilities, including incident management, ticketing workflows, a knowledge base, and a service catalog, supplemented by automation rules and SLA-based routing to prioritize and triage tickets. The Freshservice configuration emphasizes a self-service portal and knowledge articles available directly from the site to reduce manual intake and standardize request handling.
Architecturally the deployment uses a cloud-hosted Freshservice instance embedded into the public website to collect tickets and provide status updates, supporting users across the firm’s United States operations. Operational coverage focuses on IT support and administrative functions for the 50-person professional services firm, with requests originating from employees and web-originated inquiries.
Governance for the Freshservice rollout centers on role-based access controls, ticket routing rules, and curated knowledge management, with workflows adapted to professional services approval patterns and operational cadence. Configuration and process changes were organized to align Freshservice ticket lifecycles with the firm’s existing help desk responsibilities and escalation paths.
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Friedman & Huey Associates LLP IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Friedman & Huey Associates LLP CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Friedman & Huey Associates LLP
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Tax Manager | Manager | Finance | ||||
| Office Manager | Manager | Finance | ||||
| Tax Manager | Manager | Finance |
Apps Being Evaluated by Friedman & Huey Associates LLP Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-04-15 | Friedman & Huey Associates LLP | Evaluated | IBM | IBM Tririga Real Estate Management | Facility Management | ERP Services and Operations |