Milwaukee, 53226, WI,
United States
Froedtert Health Technographics
Froedtert Health Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Froedtert Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7200 Froedtert Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Froedtert Health has purchased the following applications: Phenom Talent CRM for Candidate Relationship Management in 2018, Epic ASAP for Clinical Trial Management in 2017, Rocket.chat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Froedtert Health is running and its propensity to invest more and deepen its relationship with Phenom , UKG , Epic Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Froedtert Health revenues, which have grown to $2.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Froedtert Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Froedtert Health Tech Stack and Enterprise Applications
Froedtert Health HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Phenom | Legacy | Phenom Talent CRM | Candidate Relationship Management | HCM | n/a | 2018 | 2018 |
In 2018 Froedtert Health implemented Phenom Talent CRM as its Candidate Relationship Management solution. The deployment is anchored by Phenom People technology embedded on Froedtert Health's public careers site, configured to capture applicant interest and profile data directly from web candidate flows.
Phenom Talent CRM at Froedtert Health is configured to manage candidate profiles, segmentation and nurture campaigns, and career site orchestration, leveraging Candidate Relationship Management workflows to maintain talent pipelines and recruitment marketing touchpoints. Implementation details indicate use of standard CRM modules including profile enrichment, automated candidate messaging and analytics-driven candidate lists, aligned with talent acquisition operational processes.
Operational coverage centers on recruiting and talent acquisition teams within the health system, with the Phenom People instance serving as the front-end engagement layer for employer branding and candidate engagement on the careers portal. Governance is implemented through CRM-driven recruitment workflows and candidate lifecycle orchestration, with configuration managed to align sourcing, candidate communications and recruitment operations.
|
|
|
|
|
Workforce Management | HCM |
|
2011 | 2011 |
|
Froedtert Health ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Legacy | Epic ASAP | Clinical Trial Management | ERP Services and Operations | n/a | 2017 | 2018 |
In 2017, Froedtert Health implemented Epic ASAP from Epic Systems within the Clinical Trial Management category. The deployment focused on urgent care provider workflows and faculty training, targeting Froedtert employees with provider-facing functionality intended to support management of patient care across the continuum of care.
Epic ASAP was configured to emphasize Epic navigation, clinical documentation workflows, and the functionality features that allow for management of patient care through the continuum of care. Governance and rollout elements included an accredited training program delivered by the Medical College of Wisconsin under course code EASP150310, with AMA PRA Category 1 Credits and continuing education hours for allied health professionals, and role-based instruction for physicians and allied staff, all aimed at improving the quality of patient care through electronic documentation.
|
|
|
|
|
Core Admin Processing System | ERP Services and Operations |
|
2016 | 2016 |
|
|
|
|
|
Electronic Health Record | ERP Services and Operations |
|
2021 | 2022 |
|
|
|
|
|
Electronic Health Record | ERP Services and Operations |
|
2020 | 2021 |
|
|
|
|
|
Electronic Health Record | ERP Services and Operations |
|
2020 | 2021 |
|
|
|
|
|
Electronic Health Record | ERP Services and Operations |
|
2020 | 2021 |
|
|
|
|
|
Electronic Health Record | ERP Services and Operations |
|
2020 | 2021 |
|
|
|
|
|
Electronic Health Record | ERP Services and Operations |
|
2019 | 2020 |
|
|
|
|
|
Electronic Health Record | ERP Services and Operations |
|
2013 | 2014 |
|
|
|
|
|
Healthcare ERP | ERP Services and Operations |
|
2019 | 2020 |
|
|
|
|
|
Healthcare ERP | ERP Services and Operations |
|
2019 | 2020 |
|
|
|
|
|
Healthcare ERP | ERP Services and Operations |
|
2019 | 2020 |
|
|
|
|
|
Healthcare ERP | ERP Services and Operations |
|
2018 | 2019 |
|
|
|
|
|
Healthcare ERP | ERP Services and Operations |
|
2022 | 2023 |
|
|
|
|
|
Healthcare ERP | ERP Services and Operations |
|
2019 | 2020 |
|
|
|
|
|
Healthcare ERP | ERP Services and Operations |
|
2020 | 2021 |
|
|
|
|
|
Laboratory Management | ERP Services and Operations |
|
2019 | 2020 |
|
|
|
|
|
Pharmacy Management | ERP Services and Operations |
|
2019 | 2020 |
|
Froedtert Health AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Froedtert Health deployed Rocket.chat on its public website. Froedtert Health uses Rocket.chat as a Chatbots and Conversational AI application to support patient-facing web chat for inquiries, appointment assistance, and general site engagement.
The implementation centers on an embedded Rocket.chat web interface combined with standard Chatbots and Conversational AI capabilities, including real-time messaging, automated response flows, and agent handoff to human operators. Configuration work focused on the web chat widget, conversation routing rules, session management, and administrative controls within Rocket.chat to manage content and agent queues. Operational ownership is aligned with web services and patient access functions, and governance emphasizes messaging access control and privacy oversight consistent with healthcare operational requirements.
|
Froedtert Health Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Data Warehouse | Analytics and BI |
|
2017 | 2018 |
|
Froedtert Health Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2019 | 2019 |
|
|
|
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
|
Froedtert Health Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application, Web and Enterprise Search | Content Management |
|
2020 | 2020 |
|
|
|
|
|
Web Content Management | Content Management |
|
2020 | 2020 |
|
|
|
|
|
Web Content Management | Content Management |
|
2016 | 2016 |
|
Froedtert Health SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Inventory Management | SCM |
|
2021 | 2022 |
|
|
|
|
|
Order Management | SCM |
|
2022 | 2022 |
|
Froedtert Health CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2013 | 2013 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2014 | 2014 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2000 | 2000 |
|
Froedtert Health ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2018 | 2018 |
|
Froedtert Health PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2020 | 2020 |
|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
Froedtert Health IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
Froedtert Health CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
|
|
|
|
|
Secure Web Gateways (SWG) | CyberSecurity |
|
2016 | 2016 |
|
IT Decision Makers and Key Stakeholders at Froedtert Health
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Froedtert Health Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-09-10 | Froedtert Health | Evaluated | Epic Systems | Epic Compass Rose | Electronic Health Record | ERP Services and Operations |