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United Kingdom
Frontier Software PLC Technographics
Frontier Software PLC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Frontier Software PLC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 530 Frontier Software PLC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Frontier Software PLC has purchased the following applications: Pluralsight Skill IQ for Skills Intelligence in 2020, Microsoft 365 for Collaboration in 2022, Hotjar for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Frontier Software PLC is running and its propensity to invest more and deepen its relationship with Pluralsight , Microsoft , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Frontier Software PLC revenues, which have grown to $29.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Frontier Software PLC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Frontier Software PLC Tech Stack and Enterprise Applications
Frontier Software PLC HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pluralsight | Legacy | Pluralsight Skill IQ | Skills Intelligence | HCM | n/a | 2020 | 2020 |
In 2020 Frontier Software PLC implemented Pluralsight Skill IQ as a Skills Intelligence capability to standardize skills assessment and direct learning across IT and research functions. Pluralsight Skill IQ was deployed to identify proficiency gaps and prioritize upskilling in satellite offices and specialist hubs, including technologists based in Melbourne working on robotic automation, blockchain and artificial intelligence research efforts.
The implementation combined Skill IQ assessments with course-based learning tracks, using Pluralsight content to deliver foundational training in sprints and scrums as the company transitioned from waterfall to agile methodology. All IT staff completed personally identifiable information coursework through Pluralsight, and individuals were able to self-select additional courses while using Skill IQ to focus their effort, creating a blended model of mandated compliance learning and voluntary professional development.
Architecturally the approach supported a modularization strategy, where Darren structured learning investments to enable systems and teams to be decomposed into modular services, laying groundwork for an event-based architecture and methodical technology evolution. The use of Skill IQ for targeted assessment functioned as an operational input to capability roadmaps rather than as an integration point, aligning skills signals with planned modular refactors and research priorities.
Governance shifted to embed learning into delivery processes, with Pluralsight used to codify agile practices, sprint discipline and scrum principles for engineering teams. Training completion for PII coursework and Skill IQ score usage was incorporated into team-level development plans, helping to operationalize the move from waterfall to agile and to make modular solution rollouts more predictable.
The rollout focused on IT and R&D operational coverage, satellite offices and Melbourne research staff, and on HR related compliance for financial and HR-facing systems. Darren noted that embracing event-based architecture and evolving technology methodically enabled the infrastructure to fall in line more easily, while Pluralsight Skill IQ continued to serve as the Skills Intelligence instrument to measure and guide individual and team learning priorities.
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Frontier Software PLC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022 Frontier Software PLC implemented Microsoft 365 for Collaboration. Microsoft 365 is visible on the company's website and signals a platform choice to centralize productivity, email, and team collaboration across the organization.
The deployment reflects standard Collaboration capabilities, including cloud email and calendaring, synchronous collaboration via Microsoft Teams, document management using SharePoint and OneDrive, and the Microsoft Office productivity suite. Configuration described in public signals aligns with tenant level administration, centralized identity and access management via Microsoft identity services, and structured site and team configurations to support professional services delivery workflows. Automation of user provisioning and group based access management is consistent with practices for a 530 employee professional services firm.
Operational coverage encompasses corporate functions such as client delivery, HR, sales, and IT within the United Kingdom, with Microsoft 365 positioned as the primary Collaboration layer. Governance elements indicated publicly include centralized tenant administration, information governance controls for retention and external sharing, and role based provisioning workflows to support compliance and client data handling. Rollout and change management appear organized by functional area and managed through centralized IT administration.
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Frontier Software PLC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019, Frontier Software PLC implemented Hotjar on its public website to capture user behavior and surface Customer Experience insights. The Hotjar deployment is implemented as client-side instrumentation using the vendor tracking snippet, enabling session recordings, aggregated heatmaps, and on-page feedback collection across corporate web properties. Implementation scope is focused on web UX and digital engagement rather than server-side systems, and the full application name Hotjar is used to manage behavioral telemetry and qualitative feedback.
Functional usage centers on session replay, click and scroll heatmaps, and on-site polls and surveys that support product, user experience, and marketing analysis. The configuration appears scoped to the corporate domain and is operated by the digital analytics or marketing function, with behavioral datasets consumed inside the Hotjar application interface and via exported reports. The source documentation does not list any named integrations or an implementation partner, so workflows rely on Hotjar native capabilities for capture, segmentation, and feedback orchestration.
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Automation | CRM |
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2021 | 2021 |
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Frontier Software PLC PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Frontier Software PLC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Frontier Software PLC CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Frontier Software PLC
Apps Being Evaluated by Frontier Software PLC Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||