Fuji Xerox Asia Pacific Pte Ltd
80 Anson Road, #01-01 Fuji Xerox Towers,
Singapore, 79907,
Singapore
Singapore, 79907,
Singapore
65 6766 8888
Professional Services
Fuji Xerox Asia Pacific Pte Ltd Technographics
Fuji Xerox Asia Pacific Pte Ltd Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Fuji Xerox Asia Pacific Pte Ltd and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Fuji Xerox Asia Pacific Pte Ltd employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fuji Xerox Asia Pacific Pte Ltd has purchased the following applications: Oracle PeopleSoft HCM for Core HR in 2013, Sitecore CMS for Web Content Management in 2016, Genesys Cloud CX for Call Center in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fuji Xerox Asia Pacific Pte Ltd is running and its propensity to invest more and deepen its relationship with Oracle , Sitecore , Genesys or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fuji Xerox Asia Pacific Pte Ltd revenues, which have grown to $90.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fuji Xerox Asia Pacific Pte Ltd intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Fuji Xerox Asia Pacific Pte Ltd Tech Stack and Enterprise Applications
Fuji Xerox Asia Pacific Pte Ltd HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Oracle | Legacy | Oracle PeopleSoft HCM | Core HR | HCM | n/a | 2013 | 2013 |
In 2013 Fuji Xerox Asia Pacific Pte Ltd implemented Oracle PeopleSoft HCM as its Core HR application. The rollout for the Singapore entity covered HR administration for about 600 employees, centralizing employee master data, personnel records, position management, and standard Core HR workflows to support employee lifecycle processes and workforce data management.
Oracle PeopleSoft HCM was configured to maintain HRIS employee records and to synchronize updates with PayMaster to support payroll processing, ensuring employee data updates propagate between PeopleSoft HCM and PayMaster. Functional scope included personnel management, organizational data, and automated employee record updates, with governance through defined HR administration workflows, role based access controls, and reconciliation procedures owned by HR and payroll teams in Singapore.
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Fuji Xerox Asia Pacific Pte Ltd Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sitecore | Legacy | Sitecore CMS | Web Content Management | Content Management | n/a | 2016 | 2016 |
In 2016, Fuji Xerox Asia Pacific Pte Ltd deployed Sitecore CMS to power its corporate website. The Sitecore CMS deployment constitutes a Web Content Management implementation focused on centralizing content authoring and delivery for the company's online presence. The project targeted web publishing, template-driven page composition, and a centralized media library to streamline editorial operations.
The implementation’s configuration emphasized role-based authoring workflows, publishing pipelines, and content versioning to support marketing and communications use cases. Sitecore CMS was configured to support personalization and template reuse, aligning content components with site navigation and campaign landing pages. Governance centered on editorial approvals and content lifecycle controls to standardize website operations.
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Fuji Xerox Asia Pacific Pte Ltd CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Genesys | Legacy | Genesys Cloud CX | Call Center | CRM | n/a | 2020 | 2020 |
In 2020, Fuji Xerox Asia Pacific Pte Ltd implemented Genesys Cloud CX as its Call Center platform, deploying the vendor Genesys Customer Experience Platform on its public website to handle customer contact flows. The deployment centers on a cloud-hosted Genesys Cloud CX instance provisioned for omnichannel contact handling, aligning with Call Center functional terminology and workflows.
Configuration focused on core Call Center capabilities, including omnichannel routing, interactive voice response, agent desktop orchestration, call recording, and real-time reporting. Genesys Cloud CX was configured to manage inbound digital channels surfaced from the corporate website through the Genesys Customer Experience Platform, enabling web chat and digital session handoffs into the contact center.
Operational coverage targeted customer service and contact center teams within Fuji Xerox Asia Pacific in Singapore, with provisioning and user management performed through the cloud administration console. Governance shifted to centralized contact center administration, with updated contact-handling workflows and role-based access controls defined in Genesys Cloud CX to support agent routing and supervisory monitoring.
Integrations documented in the implementation context explicitly include the Genesys Customer Experience Platform integration on the corporate website, which surfaces digital channels into Genesys Cloud CX. The narrative highlights Genesys Cloud CX, the Call Center category, and the relationship Fuji Xerox Asia Pacific Pte Ltd Genesys Cloud CX Call Center customer service function.
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Fuji Xerox Asia Pacific Pte Ltd TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2007 | 2007 |
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Fuji Xerox Asia Pacific Pte Ltd IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Fuji Xerox Asia Pacific Pte Ltd
| First Name | Last Name | Title | Function | Department | Phone | |
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Human Resources Director | Director | HR | |
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Senior Manager, Talent & Organisation Development | Manager | HR | |
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Talent Acquisition & Employer Branding Manager | Manager | HR | |
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Apps Being Evaluated by Fuji Xerox Asia Pacific Pte Ltd Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Fuji Xerox Asia Pacific Pte Ltd IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Fuji Xerox Asia Pacific Pte Ltd digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Fuji Xerox Asia Pacific Pte Ltd Technographics
Fuji Xerox Asia Pacific Pte Ltd is a Professional Services organization based in Singapore,
with around 600 employees and annual revenues of $90.0 million.
Fuji Xerox Asia Pacific Pte Ltd operates a diverse technology stack with applications such as
Oracle PeopleSoft HCM, Sitecore CMS and Genesys Cloud CX,
covering areas like Core HR, Web Content Management and Call Center.
Fuji Xerox Asia Pacific Pte Ltd has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Sitecore and Genesys.
Fuji Xerox Asia Pacific Pte Ltd recently adopted applications including
Genesys Cloud CX in 2020, Oracle Moat in 2019 and Inspectlet Session Recording in 2017,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Fuji Xerox Asia Pacific Pte Ltd’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Fuji Xerox Asia Pacific Pte Ltd’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Fuji Xerox Asia Pacific Pte Ltd technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.