Mexico City, 11520,
Mexico
Fullstep Technographics
Fullstep Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Fullstep and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Fullstep employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fullstep has purchased the following applications: Microsoft 365 for Collaboration in 2015, Hotjar for Customer Experience in 2017, Pathwire MailJet for Transactional Email in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fullstep is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fullstep revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fullstep intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Fullstep Tech Stack and Enterprise Applications
Fullstep Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Fullstep implemented Microsoft 365 for Collaboration. The Mexico based professional services firm with approximately 10 employees adopted Microsoft 365 as a cloud delivered collaboration and productivity suite to standardize email, calendaring, document management, and team communication across the organization.
Fullstep's use of Microsoft 365 is observable on their website, indicating tenant level services are part of their public digital posture. The implementation aligns with core Collaboration capabilities including Exchange Online for email, SharePoint and OneDrive for file storage and sharing, and Teams for synchronous collaboration, provisioned to support delivery, sales, and internal operations. Governance for the deployment is proportionate to the company size, with subscription administration and access controls applied to small team structures.
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Collaboration | Collaboration |
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2023 | 2023 |
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Fullstep CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2017 | 2017 |
In 2017 Fullstep implemented Hotjar on its public website. The Mexico based professional services firm with 10 employees and approximately 1,000,000 USD in revenue deployed Hotjar as a Customer Experience tool to capture on site user behavior and direct feedback. The implementation targeted client facing web pages rather than internal systems.
Deployment consisted of embedding the Hotjar JavaScript tracking snippet in site templates to enable heatmaps, session recordings, conversion funnels, and on page feedback widgets, aligning with standard Customer Experience instrumentation. Operational scope emphasized marketing and UX workflows, where session replays and aggregated heatmaps and feedback are used to surface usability issues and prioritize content and layout changes. Governance and rollout were lightweight, centered on site level instrumentation and access for marketing and product stakeholders to review recordings and aggregated analytics.
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Fullstep PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sinch | Legacy | Pathwire MailJet | Transactional Email | PaaS | n/a | 2021 | 2021 |
In 2021, Fullstep deployed Pathwire MailJet, provided by Sinch, for Transactional Email on its website. Fullstep uses Pathwire MailJet as its Transactional Email engine to deliver website-triggered customer notifications, account confirmations, and automated transactional messaging tied to client interactions. The implementation explicitly embeds the Pathwire MailJet application within the company website stack to centralize outbound message generation.
The deployment follows a lightweight SaaS integration model, with Pathwire MailJet configured for API and SMTP send workflows embedded directly into the website to orchestrate templates, personalization tokens, and delivery scheduling. Operational coverage focuses on customer-facing functions for the Mexico based professional services firm, supporting client communications and administrative notifications across the small company. Governance centers on template management, sender domain configuration, and basic sending reputation controls to centralize outbound message management and maintain consistent transactional workflows.
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Fullstep IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Fullstep
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Fullstep Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-05-04 | Fullstep | Evaluated | Flexera | Flexera FlexNet Publisher | Software Licensing | ERP Services and Operations |